"Where's the milk?"
#1
Original Poster
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
"Where's the milk?"
I would not want to be a restaurant waiter/server; I'd probably get fired (or hurt someone) before the first day's shift's end....
But I have a question for those who are or who have been: why is it so often so difficult to get a glass of milk with the meal?
This happens in high-end resort restaurants to Dennys: I order breakfast and part of the order is a glass of milk. I'm usually asked if I want the milk with the meal; I usually say yes.
But I would say that 50% of the time, when the meal comes, no milk. I have to remind the waiter/waitress/server, sometimes more than once.
So my question: is there something about the typical restaurant routine/s.o.p. that makes this a difficult request?
Of course, if it were on United, I'd be asking if $200 in compensation would be appropriate
, but fortunately here it's more of an idle curiosity.
But I have a question for those who are or who have been: why is it so often so difficult to get a glass of milk with the meal?
This happens in high-end resort restaurants to Dennys: I order breakfast and part of the order is a glass of milk. I'm usually asked if I want the milk with the meal; I usually say yes.
But I would say that 50% of the time, when the meal comes, no milk. I have to remind the waiter/waitress/server, sometimes more than once.
So my question: is there something about the typical restaurant routine/s.o.p. that makes this a difficult request?
Of course, if it were on United, I'd be asking if $200 in compensation would be appropriate
, but fortunately here it's more of an idle curiosity.
#3
Join Date: May 2009
Posts: 297
some restaurants just dont get enough orders for milk to bother keeping stock...and some places (like chinese or thai places) dont have any milk on the premis since its not used in that food and azn ppl can be a bit more lactose intollerant...
i worked at an indian place....we had jugs and jugs of milk for making desserts...yet milk was never on the menu to order as is....i dont think anyones ever asked me for a glass of milk either...
the only place i see milk is at family type places (ie if the have a kids menu, your good)...order milk at a fancier place and they may pull there hair out for it... best advice is to pop into a cornerstore or even a mcds (ive never gotten an expired box from them) near your intended dining location and get a small box....just tell them you need a glass for it and that you bring your own since you can never find any (if they wanna fuss about it)...
i worked at an indian place....we had jugs and jugs of milk for making desserts...yet milk was never on the menu to order as is....i dont think anyones ever asked me for a glass of milk either...
the only place i see milk is at family type places (ie if the have a kids menu, your good)...order milk at a fancier place and they may pull there hair out for it... best advice is to pop into a cornerstore or even a mcds (ive never gotten an expired box from them) near your intended dining location and get a small box....just tell them you need a glass for it and that you bring your own since you can never find any (if they wanna fuss about it)...
#4
Join Date: Apr 2003
Location: Right here
Posts: 2,940
I don't think this is exclusive to milk, rather simple forgetfulness. If your server takes drink orders on the first pass and you order a Coke 'with the meal', I'd bet you'd have a similar success rate to ordering milk 'with the meal'.
#5
Join Date: May 2009
Posts: 297
#6
FlyerTalk Evangelist


Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,929
#7
Original Poster
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Oh, they had milk; in fact all the restaurants that I am thinking of have milk on the menu (the only place I've not found milk available for breakfast is in F on US Airways
). There's just something about the routine of asking for the milk with the meal that usually means it's going to take a second request.
). There's just something about the routine of asking for the milk with the meal that usually means it's going to take a second request.
#8
Join Date: May 2009
Posts: 297
Oh, they had milk; in fact all the restaurants that I am thinking of have milk on the menu (the only place I've not found milk available for breakfast is in F on US Airways
). There's just something about the routine of asking for the milk with the meal that usually means it's going to take a second request.
). There's just something about the routine of asking for the milk with the meal that usually means it's going to take a second request.
#9




Join Date: Feb 2000
Location: Northern California
Programs: UA Premier Gold, 1.5 Million Mile Flyer
Posts: 3,696
#10
Join Date: May 2009
Posts: 297
i hate liquid bans....they should make a rule where if you want to carry a larger bottle of liquid they should let you take it on if you drink some infront of them...
#11




Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS Titanium, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,583
I told them that failing to stock milk out of MCO was bad p.r. to attract future flyers - of all flights that should be a milk run...

Back to the OP I have no idea how rare it is for an adult to order milk with a meal but it's definitely an odd phenomenom you're experiencing. We happened to eat breakfast at Denny's this morning after flying SYD-LAX-SFO-SEA for about 30 hours yesterday and fortunately the coffee at least was prompt.

Cheers,
Fredd
#12
Join Date: Dec 2004
Location: Athens, GA
Programs: Delta PM,UA 1P,
Posts: 902
I would not want to be a restaurant waiter/server; I'd probably get fired (or hurt someone) before the first day's shift's end....
But I have a question for those who are or who have been: why is it so often so difficult to get a glass of milk with the meal?
This happens in high-end resort restaurants to Dennys: I order breakfast and part of the order is a glass of milk. I'm usually asked if I want the milk with the meal; I usually say yes.
But I would say that 50% of the time, when the meal comes, no milk. I have to remind the waiter/waitress/server, sometimes more than once.
So my question: is there something about the typical restaurant routine/s.o.p. that makes this a difficult request?
Of course, if it were on United, I'd be asking if $200 in compensation would be appropriate
, but fortunately here it's more of an idle curiosity.
But I have a question for those who are or who have been: why is it so often so difficult to get a glass of milk with the meal?
This happens in high-end resort restaurants to Dennys: I order breakfast and part of the order is a glass of milk. I'm usually asked if I want the milk with the meal; I usually say yes.
But I would say that 50% of the time, when the meal comes, no milk. I have to remind the waiter/waitress/server, sometimes more than once.
So my question: is there something about the typical restaurant routine/s.o.p. that makes this a difficult request?
Of course, if it were on United, I'd be asking if $200 in compensation would be appropriate
, but fortunately here it's more of an idle curiosity.Ican only guess that the reason is that if you ordered it to be brought immediately you would get it 90% of the time, but by ordering it for delivery with the meal the server doesnt have it "on the tip of his/her tongue" I would say half of the time they don't bring it with the food they remember immediately before I have to ask.
Bottom line: Out of sight out of mind, so to speak
#14
Join Date: May 2009
Posts: 297






