Consolidated "Restaurant Pet Peeves" thread
#256
Join Date: Jul 2008
Location: DEN
Programs: JMB Diamond, Hilton Silver, UAL
Posts: 251
Frozen butter that cannot be spread
Overly familiar wait staff, for example, sitting down in the booth with you when you order
Hostesses who try to sit us next to a table with a squalking baby, even though the dining room is 1/2 empty
Letting the drink get all the way empty before asking if I want another one, which leaves me drink-less for a while
Not writing down my order, and then screwing it up
Overly familiar wait staff, for example, sitting down in the booth with you when you order
Hostesses who try to sit us next to a table with a squalking baby, even though the dining room is 1/2 empty
Letting the drink get all the way empty before asking if I want another one, which leaves me drink-less for a while
Not writing down my order, and then screwing it up
#258

Join Date: Feb 2003
Location: 3rd Rock from the Sun
Programs: UA MP, DL SkyMiles
Posts: 288
Lack of any decent vegetarian entrees in any of the so-called upscale eateries....frankly I think they do not deserve accolades by food critics unless there are more creative veg. entrees than a bowl of pasta.
#259




Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,377
It's only a minor peeve of mine when a restaurant imposes a mandatory 18% service charge on larger groups... It becomes a major peeve when (frequently) those restaurants deliver crummy service.
For example, I co-hosted a party with approximately 28 guests at a local restaurant a few months ago. We placed our reservation a week in advance to ensure space and staff were planned appropriately. We had one waiter! The guy couldn't even keep up with our drink orders. I hunted down the manager and explained to him that this was unacceptable. Thankfully, in this case, the manager acknowledged the problem and quickly assigned two additional servers to our party. All too often, managers refuse to address such a problem and hide behind the excuse that the mandatory service fee is printed policy and thus immutable.
For example, I co-hosted a party with approximately 28 guests at a local restaurant a few months ago. We placed our reservation a week in advance to ensure space and staff were planned appropriately. We had one waiter! The guy couldn't even keep up with our drink orders. I hunted down the manager and explained to him that this was unacceptable. Thankfully, in this case, the manager acknowledged the problem and quickly assigned two additional servers to our party. All too often, managers refuse to address such a problem and hide behind the excuse that the mandatory service fee is printed policy and thus immutable.
#260
Join Date: Nov 2006
Location: cbr
Programs: QF WP (OWE) / LTG (LT OWS) | Hyatt Globalist
Posts: 4,971
No. I'd like a "Naan".
"Naan Bread" sounds like "bread bread"
Naan is a type of bread. While I don't expect the general populace to be aware of that, if you are serving in an Indian restaurant, you better pick that up pretty quick.
#261
Join Date: Nov 2006
Location: cbr
Programs: QF WP (OWE) / LTG (LT OWS) | Hyatt Globalist
Posts: 4,971
Asked for a "whiskey and soda". The concoction served tasted suspiciously like Rum and Soda. Take it back to the bar. Suggest that she might've poured the wrong spirit. The wait person argues that it was infact Whiskey and not rum. Ask her to check if she poured the right bottle. Pulls a bottle out to show that she indeed poured whiskey and not rum. Except, the bottle she pulled out was "Bundaberg Rum".
Comes back to me, says, "If you aren't happy, I'll make you another one"; without actually accepting that she might've poured the wrong spirit.
(Geez, how about accepting that you infact screwed up the order. Not it wasn't the end of the world. Accept the mistake, none the less!)
#262
FlyerTalk Evangelist


Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,078
Being seated in the window seat at an Asian restaurant because I am Chinese and there are more private tables. It seems to happen when I am traveling for conferences/conventions.
When this happens I ask what are you paying me to sit at this table to advertise for you.
When this happens I ask what are you paying me to sit at this table to advertise for you.
#263




Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,377
Most customers prefer sitting by the windows. Have you been sat by a window after specifically requesting a more private location? If not, I think you're taking an ordinary courtesy as a personalized insult.
#266
FlyerTalk Evangelist




Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,811
I don't like it when off-menu specials are recited without prices, you order one, and it turns out to be far more expensive than the entree range on the menu would suggest. If entrees are priced from $14 to $29 it's OK for the special to be $28 or $30, but not $39.
#267




Join Date: May 2005
Programs: UA 1K 2MM, DL MM, Hyatt Globalist, Hilton Diamond
Posts: 1,445
Why would anyone order an item without knowing the price? I am not at all ashamed to ask the price of any special I'm thinking of ordering.
#268
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Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,811
#269
Join Date: Dec 2004
Location: Los Angeles, CA
Posts: 203

Of course, it's better to err on the side of caution and just not order the special if no price is mentioned.

