The Consolididated "Tipping for Take Out or Delivery?" thread
#151
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They did have a $15 minimum order requirement for delivery disclosed at the very beginning. I would assume that is because they want to be sure that revenue for the delivery would make it worth it. But then whatever they choose for a delivery fee ought to make it worth it, too. I mean if it is not a tip/fee that goes directly to the driver, then the fee should somehow cover the cost of the delivery not just be an additional revenue for the restaurant. So they shouldn't really need a minimum order requirement, too. But my only experience in the restaurant business has been as a customer. Although, all other things being equal, I'm going to order a heck of a lot more food from the restaurant without a delivery fee compared to a place with one. Just like I no longer go to the Chili's nearest me and instead drive 5 miles further to the one with the decent service.
#152
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I may have misunderstood your post. But to me, it appears that you ordered food, the restaurant prepared and packaged the food for take out, and you stiffed them because of the presence of a tip line on the charge slip. That is obnoxious. If you just saw an option to tip while online and cancelled the order without the restaurant doing anything, be outraged all you want...it doesn't bother me.
#153
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I may have misunderstood your post. But to me, it appears that you ordered food, the restaurant prepared and packaged the food for take out, and you stiffed them because of the presence of a tip line on the charge slip. That is obnoxious. If you just saw an option to tip while online and cancelled the order without the restaurant doing anything, be outraged all you want...it doesn't bother me.
#154
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We started an online order and got to the total where it listed a $2 delivery fee. Delivery fees have always rubbed me the wrong way since they typically go to the restaurant and not the driver (who generally owns the car that brings the food). Plus we live within walking distance of this place. I could literally see it if we had a window that faced that direction.
So we changed the order to take-out. When we got the check-out there was a tip line.
#155
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Italian in quotation marks — so you ordered from Olive Garden?
Maybe it's because we order from local restaurants but delivery fees are rare for us. I know one place that does it. We'll order from them if it's raining and then we don't mind paying the $1 delivery fee. We also tip the delivery guy in cash. We never put it on the credit card as we want to make sure the delivery guy KEEPS his tip. ^
Ok, that's just taking advantage of the customer. How many people are saps enough to pay that? I wouldn't give such a place my business particularly if you aren't sure how authentically Italian the cuisine is.
Maybe it's because we order from local restaurants but delivery fees are rare for us. I know one place that does it. We'll order from them if it's raining and then we don't mind paying the $1 delivery fee. We also tip the delivery guy in cash. We never put it on the credit card as we want to make sure the delivery guy KEEPS his tip. ^
Ok, that's just taking advantage of the customer. How many people are saps enough to pay that? I wouldn't give such a place my business particularly if you aren't sure how authentically Italian the cuisine is.
#156
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#157
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We tip the delivery guy quite generously when the weather is severe and he doesn't have to share it!! ^^^
Last edited by Analise; Sep 18, 2013 at 12:01 pm
#158
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If there's a tip line, it's because the computer prints it. I leave it blank and write it in the same number on the total. Easy math implies the tip is ZERO because it's not a tipped position (waiting tables). I certainly wouldn't cancel an order as a result, that's silly. How would they even know to cry into their pillows to go to sleep that night if they don't know you canceled a potential order? Did you tell them?
#159
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If there's a tip line, it's because the computer prints it. I leave it blank and write it in the same number on the total. Easy math implies the tip is ZERO because it's not a tipped position (waiting tables). I certainly wouldn't cancel an order as a result, that's silly. How would they even know to cry into their pillows to go to sleep that night if they don't know you canceled a potential order? Did you tell them?
The only time I tip for takeout or food court, is a thai kiosk in Eau Claire Calgary where they are always generous to me.. Heck, last time I tried to tip, they refused it, printed my bill, and wished me well.
#160
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#161
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I was waiting for the tip section to appear on the cc machine, but the tip section didn't appear and I ended up paying ten bucks for a heaping meal and a free pad Thai side. I was going to tip $5..
#162
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20% "gratuity" added for pickup order
I was getting takeout from a local restaurant this evening, and I saw a sign at the counter that said, "A 20% gratuity will be added to all open tabs." I know some restaurants and bars have this policy, but these signs had clearly been placed since the start of the pandemic. Since we don't have in restaurant dining, I don't see an option of having an open tab. I made sure to fill in the gratuity line and take a photo of the merchant copy of the receipt. This is one more case where I don't like tip adjust.
#163
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I was getting takeout from a local restaurant this evening, and I saw a sign at the counter that said, "A 20% gratuity will be added to all open tabs." I know some restaurants and bars have this policy, but these signs had clearly been placed since the start of the pandemic. Since we don't have in restaurant dining, I don't see an option of having an open tab. I made sure to fill in the gratuity line and take a photo of the merchant copy of the receipt. This is one more case where I don't like tip adjust.
Last edited by EmailKid; Sep 14, 2020 at 2:15 pm Reason: Edit before moving to Dining Buzz
#164
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Yes, you have to check the itemized receipt very carefully to see if the service fee as I call it was included up with the items ordered, buried. Some independent restaurants do it that way, make it look like just another item on the receipt. Then they give you the usual receipt with a blank tip line to sign. For another fun round of dispute, see if they put sales tax on top of the service fee.
#165
Join Date: Jul 2009
Location: SJC
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Yes, you have to check the itemized receipt very carefully to see if the service fee as I call it was included up with the items ordered, buried. Some independent restaurants do it that way, make it look like just another item on the receipt. Then they give you the usual receipt with a blank tip line to sign. For another fun round of dispute, see if they put sales tax on top of the service fee.