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Old Nov 29, 2015, 9:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: crabbing
opentable wiki

the basics:
1. create an account at opentable.com. i believe you assign your default metro area when you make your account.
2. use the website to find restaurants in the neighborhood of your choice. you can pick a specific neighborhood if you know it. there is a hidden map feature, accessed through an upside-down raindrop.
3. pick the location, time, and number of people in your party. note that some places impose min/max party size.
4. you can also find 1000-point times for certain locations, which appear on the list of times with a "+."

using points:
  • start here to access the list of restaurants that accept opentable gift cards.
  • gift cards are sent via email.
  • OT gift cards are either tied to a specific restaurant, or you can choose a generic card that can be redeemed later (if anyone has done this, please update the wiki as to whether you still have to choose the restaurant and redeem online)
  • note: the number of restaurants that accept OT gift cards is significantly smaller than the number of restaurants that award OT points.

tips and tricks:
  • if a location is not busy or the receptionist is forgetful, they might not remember to check you in, so it doesn't hurt to ask.
  • you often can be early or late and still get points, but the flexibility depends on the specific restaurant.
  • sometimes they can be flexible on the party size - this is particularly useful if it's just yourself (for places with a min of 2), or you have a large party.
  • if a place doesn't credit, usually an email to OT will get it credited. you might need a receipt as proof.
  • some places credit your points as soon as you check in with the restaurant, while some can wait until several hours later.
  • some restaurants allow reservations but do not award points. some have point-earning times and non-point-earning times. and some really sneaky places give points made through OT, but not through the OT/reservations link on the restaurant's own website. worse, they may set a "session cookie" that ensures your reservation is flagged "no points," so your best bet is to close and reopen your browser to reset the session cookie before making the reservation (or canceling and rebooking).
  • don't forget that OT has nothing to do with how you pay for a meal. so it "stacks" with chase first friday bonuses, rewards network, restaurant.com certificates, coupons, etc.
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Old Jun 18, 2016 | 3:14 pm
  #136  
 
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Could someone please explain how to claim the Amazon credit using Open Table points?

I can't find clear instructions for this on the Open Table web site, and their user discussion area is even more disjointed and difficult to parse than FlyerTalk, which is why I'm posting my query here.
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Old Jun 23, 2016 | 3:20 pm
  #137  
 
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Originally Posted by transportprof
Could someone please explain how to claim the Amazon credit using Open Table points?

I can't find clear instructions for this on the Open Table web site, and their user discussion area is even more disjointed and difficult to parse than FlyerTalk, which is why I'm posting my query here.
Once you have enough points go to my profile and you can redeem. But Amazon is not the "best" use of OT points.
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Old Jun 24, 2016 | 8:34 pm
  #138  
 
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Originally Posted by samosa
Once you have enough points go to my profile and you can redeem. But Amazon is not the "best" use of OT points.
Thanks for replying? How many points do I need to redeem for Amazon? I have 3,500 points and the only thing that comes up in "My profile" is a Dining Cheque reward. Where is the Amazon order option?
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Old Jun 25, 2016 | 8:18 am
  #139  
 
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Originally Posted by transportprof
Thanks for replying? How many points do I need to redeem for Amazon? I have 3,500 points and the only thing that comes up in "My profile" is a Dining Cheque reward. Where is the Amazon order option?
2,000 pts is the minimum reward and is a 20 dollar dining credit or 10 dollar amazon card.

Here is more info: https://community.opentable.com/t5/D...oints/ta-p/109

I don't know why it is not showing up for you. Maybe try e-mailing them.
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Old Jun 27, 2016 | 8:13 am
  #140  
 
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Originally Posted by samosa
2,000 pts is the minimum reward and is a 20 dollar dining credit or 10 dollar amazon card.

Here is more info: https://community.opentable.com/t5/D...oints/ta-p/109

I don't know why it is not showing up for you. Maybe try e-mailing them.
I've sent a query in to OpenTable and will report back. Perhaps it's a problem because I'm based in Canada? They've got Dining certificates of different value in Canada, but Amazon may not be available outside the US? I'll report back on their response.
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Old Jun 27, 2016 | 11:11 am
  #141  
 
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Originally Posted by transportprof
Perhaps it's a problem because I'm based in Canada?
I think that this is it!
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Old Jun 27, 2016 | 7:49 pm
  #142  
 
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I've now received a reply from Opentable that the Amazon reward option is only available to users based in the U.S. Foreign users only get the option of the watered down dining rewards. Boo!
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Old Jun 27, 2016 | 8:22 pm
  #143  
 
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Originally Posted by transportprof
I've now received a reply from Opentable that the Amazon reward option is only available to users based in the U.S. Foreign users only get the option of the watered down dining rewards. Boo!
Honestly the Amazon rewards and even more watered down. Although have you considered getting a open table us account to use in Canada?
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Old Aug 29, 2016 | 11:05 pm
  #144  
 
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Originally Posted by tonyrocks922
I also used a gift card for the first time last week and it took 2 managers and 20 minutes for them to figure out how to apply it vs the usual 1 manager and 5 minutes it used to take them to figure out how to take the gift checks.
I experienced the same. My server, who had been gracious to my party throughout the night, instantly became irate and condescending when I showed him a QR-coded OpenTable gift card on my phone.

I had not noticed the instructions to present the gift to the server before dining. My fault, but that was not his gripe. He insisted the gift card had to be printed; he insisted every restaurant in the world would need it to be printed.

The restaurant did ultimately take the gift card. I still tipped 20%, forgiving the rudeness, because I was in Washington DC where I was unsure whether this server would be considered rude by the local standard.
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Old Sep 3, 2016 | 9:05 am
  #145  
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Originally Posted by davie355
<snip>
The restaurant did ultimately take the gift card. I still tipped 20%, forgiving the rudeness, because I was in Washington DC where I was unsure whether this server would be considered rude by the local standard.
Uh... I don't apply a "local standard" for rudeness. If a service professional treats me in a manner that I find to be rude/unprofessional and it's uncalled for, I apply my standard.

Regards
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Old Mar 4, 2017 | 10:14 am
  #146  
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I don't use Open Table all that much and only redeemed once for $20 when you could redeem anywhere.

Apparently the program changed and there are very limited places to use the gift certificate.

I am assuming that I'm better off getting the general gift card that I can use anywhere rather than selecting a specific restaurant. Is there a downside to that?

Also, given that I live in NJ and OT only has the NY Tri-State area (apparently it doesn't think NJ is a state) is there a way to search by zip code?
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Old Jan 23, 2018 | 9:28 am
  #147  
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I received an email from Open Table that includes the following:

On March 31, 2018, we’ll be updating the OpenTable Rewards program to give you more ways to redeem your Dining Points. As a registered OpenTable member, you’re already eligible to collect Dining Points.
Any Dining Points you have before March 31, 2018 will roll over into our updated program.
Any ideas what changes are in store? I kind of assume that the changes won't be to give me more flexibility or more value for my open table points.

Last edited by drewguy; Jan 23, 2018 at 9:34 am
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Old Jan 23, 2018 | 7:43 pm
  #148  
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Originally Posted by drewguy
I received an email from Open Table that includes the following:



Any ideas what changes are in store? I kind of assume that the changes won't be to give me more flexibility or more value for my open table points.
I skimmed the FAQ and it looks like there will be some kind of "variable pricing" for award redemption. Some awards will require more points, such at a very popular restaurant during a busy time slot, and others will require fewer points.

So I would agree, it appears they are further diluting the value of points.
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Old Jan 28, 2018 | 11:47 am
  #149  
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Is it just me, or are more and more places ditching OpenTable? I have several restaurants I had used OpenTable to book previously which now use alternate services (granted, most of them are high-demand or starred restaurants). Don't get me wrong; there are tons of places in the WAS area which still use OpenTable. But a quick scan of the Washingtonian Top 25 for 2018, and discounting those which don't do any reservations at all, only about a quarter of them use OpenTable. I know several of those used to as they show up in my dining history, too, FWIW.
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Old Jan 28, 2018 | 11:56 am
  #150  
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I actually only use it for its convenience, not the points. I have enough points now for the first level certificate, and I'm totally turned off by the requirement to use it in specific places. None of them are nearby.

But I will continue to use because of the convenience.
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