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Old Dec 19, 2015 | 3:38 pm
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KitchenAid Mixer

I got a KitchenAid Pro 6000 mixer off woot.com a few days ago. It arrived today, and the beater hits the bowl. I tried to turn the adjustment screw clockwise to lower the bowl, as shown in the manual, but it won't turn. It will turn counterclockwise, however. Did I get a defective mixer?
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Old Dec 19, 2015 | 5:16 pm
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Originally Posted by gfunkdave
I got a KitchenAid Pro 6000 mixer off woot.com a few days ago. It arrived today, and the beater hits the bowl. I tried to turn the adjustment screw clockwise to lower the bowl, as shown in the manual, but it won't turn. It will turn counterclockwise, however. Did I get a defective mixer?
Do you mean it hits the bowl and stops, or that it brushes the sides as it revolves? Or that it extends too far down?

Mine (17+ years in use) has always brushed the sides and bottom of the bowl.
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Old Dec 19, 2015 | 6:14 pm
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On my model I had a similar issue until I realized i hadn't clicked the back of the bowl into place.
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Old Dec 20, 2015 | 12:02 pm
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I did click the back of the bowl in place. I mean that the beater hits the bottom of the bowl as I'm raising the bowl into position.
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Old Dec 20, 2015 | 1:24 pm
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There's also a screw to raise and lower the beater.
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Old Dec 20, 2015 | 1:36 pm
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Originally Posted by VickiSoCal
There's also a screw to raise and lower the beater.
Yes, it won't turn.
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Old Dec 20, 2015 | 2:37 pm
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Originally Posted by gfunkdave
Yes, it won't turn.
I would send it back, sounds defective to me.
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Old Dec 21, 2015 | 7:43 am
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Originally Posted by JeffBrackin
I would send it back, sounds defective to me.
+1

It should brush the bottom of the bowl, not crash into it.
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Old Dec 21, 2015 | 8:18 am
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I have the opposite problem. Mine wont get close enough tot he edges/bottom of the bowl.

I had purchased one of those blades with the little rubber edges which seems to work much better, though.
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Old Dec 21, 2015 | 9:25 am
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Originally Posted by Cloudship
I have the opposite problem. Mine wont get close enough tot he edges/bottom of the bowl.

I had purchased one of those blades with the little rubber edges which seems to work much better, though.
Did you adjust the screw, though?

Update to my saga: KitchenAid is sending a new mixer with a prepaid shipping label for the old one. It's backordered in the color I like, so it'll arrive in 2-6 weeks.

Last edited by gfunkdave; Dec 21, 2015 at 9:51 am
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Old Dec 21, 2015 | 11:41 am
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Originally Posted by gfunkdave
Did you adjust the screw, though?

Update to my saga: KitchenAid is sending a new mixer with a prepaid shipping label for the old one. It's backordered in the color I like, so it'll arrive in 2-6 weeks.
Yes. It was turned all the way already. I suspect this is a Quality Control issue.
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Old Dec 21, 2015 | 9:43 pm
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Originally Posted by Cloudship
Yes. It was turned all the way already. I suspect this is a Quality Control issue.
Ah yes. That was exactly my problem, and KitchenAid is sending a new mixer.
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