Overcharged on bar tab
#1
Original Poster
Join Date: Apr 2010
Posts: 109
Overcharged on bar tab
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
#4
Original Poster
Join Date: Apr 2010
Posts: 109
#5
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
#6
Join Date: Aug 2009
Posts: 237
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?
#9
Join Date: Nov 2010
Posts: 441
This is exactly why I make a habit of keeping receipt copies from bars and restaurants and, once a month, match them to my online statement. Believe it or not I've caught a handful of unauthorized extra-tip-adders this way and said something.
#10
Join Date: Aug 2010
Posts: 97
I've had this happen a few times in the past. If management is not there or unresponsive, the course of action I take now is to place a big "NOT SIGNED" in the signature column. Then I promptly dispute the entire bill with AMEX. Usually the full amount of the charge will be deducted from your monthly statement.




