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Overcharged on bar tab
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar? |
I wouldn't have left the bar, and would've asked to speak to management then.
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I started a similar thread a year or two ago. In my case it was being overcharged after having a lot to drink.
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Originally Posted by kipper
(Post 16977568)
I wouldn't have left the bar, and would've asked to speak to management then.
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Originally Posted by barnburner
(Post 16977398)
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar? |
Originally Posted by barnburner
(Post 16977398)
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar? |
I always tip in cash. Don't let the bar determine what you tried to write after drinking....
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Originally Posted by SaigonCyclo
(Post 17004842)
I always tip in cash. Don't let the bar determine what you tried to write after drinking....
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This is exactly why I make a habit of keeping receipt copies from bars and restaurants and, once a month, match them to my online statement. Believe it or not I've caught a handful of unauthorized extra-tip-adders this way and said something.
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I've had this happen a few times in the past. If management is not there or unresponsive, the course of action I take now is to place a big "NOT SIGNED" in the signature column. Then I promptly dispute the entire bill with AMEX. Usually the full amount of the charge will be deducted from your monthly statement.
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