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-   -   Overcharged on bar tab (https://www.flyertalk.com/forum/diningbuzz/1250763-overcharged-bar-tab.html)

barnburner Aug 23, 2011 8:08 am

Overcharged on bar tab
 
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?

kipper Aug 23, 2011 8:38 am

I wouldn't have left the bar, and would've asked to speak to management then.

VivoPerLei Aug 23, 2011 11:00 am

I started a similar thread a year or two ago. In my case it was being overcharged after having a lot to drink.

barnburner Aug 23, 2011 11:27 am


Originally Posted by kipper (Post 16977568)
I wouldn't have left the bar, and would've asked to speak to management then.

Looking back I should have, but I was ready to go and was pretty confident AMEX would handle it in a calmer manner than I would have at that point.

Braindrain Aug 23, 2011 12:12 pm


Originally Posted by barnburner (Post 16977398)
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?

Really, is this this first time it's happened to you?

bpo26c Aug 26, 2011 8:19 pm


Originally Posted by barnburner (Post 16977398)
Was at a bar last weekend and when I closed tab I was handed a reciept w/ total amount and tip line. Luckily I added tip and signed the customer copy before I realized it seemed high. When I asked for itemized copy, I could tell something was up as it took forever and a day. I saw where there were a few drinks that weren't mine, and 18% gratuity. I was pretty PO'd that I wasn't given that first since I added a tip -not additional tip like they normally say- and that the tip was hidden in the bill. I asked for my copy back so I could remove all tips and dispute the other drinks, I was ignored as the bar was closing...I then noticed that I had not signed their copy at all.
I have been unable to contact management and suspect when I do they will probably act concerned, but be well aware of how this works. I have contacted AMEX and disputed the all the charges except for my drinks not including any tip. Without a signed copy, I assume I will get it back...but will AMEX just credit my account, or actually take the money, and more importantly the tip from the sly ... bartender, back from the bar?

This happens all of the time. Servers/bartenders will add a few dollars on bill. If you see an instance of this, call your credit card company and they will take care of it for you. I have had this happen several times.

SaigonCyclo Aug 27, 2011 2:52 am

I always tip in cash. Don't let the bar determine what you tried to write after drinking....

bpo26c Aug 27, 2011 9:59 am


Originally Posted by SaigonCyclo (Post 17004842)
I always tip in cash. Don't let the bar determine what you tried to write after drinking....

Haha - I actually try not to carry cash when I drink because I will spend/lose it, etc!

NewArrival Aug 27, 2011 10:54 pm

This is exactly why I make a habit of keeping receipt copies from bars and restaurants and, once a month, match them to my online statement. Believe it or not I've caught a handful of unauthorized extra-tip-adders this way and said something.

breef Aug 27, 2011 10:58 pm

I've had this happen a few times in the past. If management is not there or unresponsive, the course of action I take now is to place a big "NOT SIGNED" in the signature column. Then I promptly dispute the entire bill with AMEX. Usually the full amount of the charge will be deducted from your monthly statement.


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