I hate tipping, how can we end it?
#526




Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,369
Well, there's no such thing as a free lunch, anywhere, so you're paying for staff wages one way or another, whether by tipping in the USA, or by higher menu prices in Australia to cover the fixed wages and evening and weekend penalty rates.
As many can attest, restaurant staff in the USA can do very well out of tips.
As many can attest, restaurant staff in the USA can do very well out of tips.
#529
Suspended
Join Date: Feb 2012
Posts: 523
"Cheap" and "misanthropic" are subjective.
Who do you nominate?
Who do you nominate?
#530




Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS Titanium, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,583
Realizing that many people here rely on tips for their income (as some do in the U.S.), we want to get it right and neither undertip nor overtip.
Yet various "authorities" differ greatly as to the appropriate amounts for some services. As one example, one site authoritatively states that an appropriate tip for hotel maids in a luxury property is the Rand equivalent of US $5-10 daily.
Other sites say $1-2 so we'll go with that. As to your other experiences, I sympathize as well. It's hard to tell with taxi drivers. Your tip seems adequate to me. If you had thrown an additional buck that suddenly becomes a very large % tip.
I wonder if it was something of a reaction to you as a foreigner (if your accent identified you as one) and trying to bully you into a larger tip, just as I notice sometimes in other countries when the taxi driver expects a large tip because I'm an American and my countrymen have set some unfortunate precedents. I've experienced the next thing to a snarl in a couple of European countries even when I know I've tipped fairly by local standards.
Still, that taxi driver might have given any American a hard time as well for the same tip.
#531
Join Date: Feb 2012
Posts: 595
I love tipping. Paying for performance. The competent & energetic get rewarded. The clueless & disinterested get punished. Not everyone has the personality for the service industry. The good ones make $$. The others do not & eventually figure out that they had better do something else for a living.
If I were a waiter and I received 15% for poor/ordinary service, and 15-20% for going out of my way to perform better.. I'd stick with the guaranteed 15%
#532
Join Date: Apr 2009
Location: Snooky
Posts: 2,507
For some reason you have no conception of what I meant. In the States I have the option of tipping or not. I have given well in excess of 100% tips and I've given zero with a note critiquing their service and my displeasure. Where did you get the automatic 15% thing from my post ? That's certainly not how it works in the US & especially with me.
#533
Join Date: Feb 2012
Posts: 595
For some reason you have no conception of what I meant. In the States I have the option of tipping or not. I have given well in excess of 100% tips and I've given zero with a note critiquing their service and my displeasure. Where did you get the automatic 15% thing from my post ? That's certainly not how it works in the US & especially with me.
Do you think the majority of people in the US act like you when confronted with bad service?
#534


Join Date: Feb 2005
Location: Home
Programs: Virgin FC, Qantas, Golden Circle, Sofitel, Hyatt, Starwood, Nectar, and my Tesco Club Card
Posts: 1,773
In saner parts of the world terrible service is not an excuse to
(a) reduce one's tip to 15% down from the customary 20%
or
(b) reduce one's tip down to 0% and leave a note explaining your reasoning
it should be (c)
Call the manager over, tell him the service was rubbish, tell him why, tell him it's his responsibility, ask for recompense / discount, pay the bill and leave no tip
(a) reduce one's tip to 15% down from the customary 20%
or
(b) reduce one's tip down to 0% and leave a note explaining your reasoning
it should be (c)
Call the manager over, tell him the service was rubbish, tell him why, tell him it's his responsibility, ask for recompense / discount, pay the bill and leave no tip
#535


Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,497
I love Japan
No tipping solicited or expected. Excellent service everywhere we have been also.
#536
Join Date: Apr 2009
Location: Snooky
Posts: 2,507
Not according to my extensive experience, along with others in this thread. Ever try tipping 10% in Manhattan after bad service? I have, and I've been treated like crap at that particular restaurant ever since.
Do you think the majority of people in the US act like you when confronted with bad service?
Do you think the majority of people in the US act like you when confronted with bad service?
Last edited by whackyjacky; Aug 11, 2013 at 11:47 am
#537
Join Date: Feb 2012
Posts: 595
I'd love to bow to your "extensive experience", but I've got a little bit of my own. I tended bar in SF for 20+ years and ended up owning a bar and 3 restaurants over the years. First of all, I don't think most people can differentiate between bad service, a kitchen problem, and a waiter buried with tables. In all my stores and just about every place I worked, any overt reaction to a bad tip was cause for dismissal. Most places will suspend you for a week, if they don't can your *ss. I've fired good waiters and good friends for this. When working for somebody else, I had a guy buy the house 6 rounds (400 + drinks) and stiff me. I kept my mouth shut. I've also had plenty of $100 tips on a couple drinks. The staff has to be taught that it all evens out. They always want to forget the great tips they got for doing absolutely nothing. I always tell 'em to worry about your tips by the week and save yourselves the aggravation.
#538
FlyerTalk Evangelist




Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,784
I got a cab, the fare was about 9.20 USD and gave him 10 and said keep the change...he wasnt impressed, whereas thatd be fine in the UK. Hadnt realised id insulted him and called him again the next day and he kept us waiting 45 mins and drove past us twice and said "this time you'll give me a real tip"
I'm not sure where you were that you'd be calling an individual metered taxi (or where non-metered would be an odd rate like $9.20), or where taxis would be so scarce that you'd wait for 45 minutes rather than hailing another one or calling a different service.
Luckily, in most of the states 15% is still within the customary range.
it should be (c) Call the manager over, tell him the service was rubbish, tell him why, tell him it's his responsibility, ask for recompense / discount, pay the bill and leave no tip
In some cases, you can nip the bad service in the bud partway through the meal, get the manager to address it before the entire meal is ruined.
#539
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I'd like to say that these examples of tipping less got the message across quite effectively. Better then a comment card to the manager. The establishment can either be professional about it and try better or react negatively and risk getting tipped less or losing a customer. I wouldnt take bad reactions personally. I've tipped less at establishments I frequented but upon returning to good service, I would tip more.
#540


Join Date: Jan 2011
Location: BG
Programs: BAEC Silver, TK Elite, Hilton Diamond
Posts: 844
My point is that as a tourist I want to tip normally for the place i'm at but often don't know how much that is and even not sure on all circumstances when its applicable.

