What was on "The List"?
Aug 11, 2009, 11:40 am
#16
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Aug 11, 2009, 1:05 pm
#17
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Working the NW side of the concourse...it's "supposed" to start at a 100 dollar voucher and progress from there. In CVG...we just go to 300...and it hasn't been a problem. To answer the original question....No..we don't use the DL amounts. Maybe someone in another city could tell us their method.
Last edited by OHDL1; Aug 11, 2009 at 1:06 pm Reason: spelling...
Aug 11, 2009, 2:08 pm
#18
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Working the NW side of the concourse...it's "supposed" to start at a 100 dollar voucher and progress from there. In CVG...we just go to 300...and it hasn't been a problem. To answer the original question....No..we don't use the DL amounts. Maybe someone in another city could tell us their method.
Now, in terms of the OP's question regarding the "list": basically, the list was a connection list of all of the passengers on a given flight and probably next to a person's name the name of a direct flight on OAL. So, it expedites the process much better say to just take a person going CLE-CVG-SDF and put them on a direct to SDF and give them the DBC money.
We do this in our city as well and I know of other cities where this is done. Usually not done in hubs but in outstations with good OAL protection.
Aug 11, 2009, 3:29 pm
#19
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Without asking, the agent did give me $400. I wasn't looking for it, because I was actually really needing to get home early, so I was just happy for the non-stop.
And I did ask for Original Routing Credit, the request has apparently been sent to the SkyMiles service center.
Still wondering what the list was.
And I did ask for Original Routing Credit, the request has apparently been sent to the SkyMiles service center.
Still wondering what the list was.
Recently I was re-booked, and they told me the new flight info, and said I could go to the gate and get my new boarding pass. Thus saving time for me, and spreading out the workload to the gate agent.
Aug 11, 2009, 5:41 pm
#20
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I'm guessing they did this because it's a hell of a lot harder to bump people at the gate who have checked their luggage. I still don't know why DL is so uptight about this rule..."You must fly with your luggage." Many other airlines have sort of gotten over this and are more happy to move you around to different flights if it suits their needs, checked luggage or not.
-RM
Aug 11, 2009, 6:49 pm
#21
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Hopefully the TA relayed the information to the gate agent about it so the agent could do a proper closeout for the flight. This is the problem with expanding the process to the TA b/c things are not reported correctly. Also, I've never seen blue paper.....but pretty certain it was flight loads and ET lists.
Aug 11, 2009, 6:52 pm
#22
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Aug 11, 2009, 8:56 pm
#23
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Now, in terms of the OP's question regarding the "list": basically, the list was a connection list of all of the passengers on a given flight and probably next to a person's name the name of a direct flight on OAL. So, it expedites the process much better say to just take a person going CLE-CVG-SDF and put them on a direct to SDF and give them the DBC money.
Aug 11, 2009, 9:05 pm
#24
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Aug 12, 2009, 8:29 am
#25
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For example, DL 75 operates MXP-ATL-MIA. MXP to MIA would be a direct flight. MXP to ATL is non stop, as is ATL-MIA. There's also a change of a/c in ATL, going from a 767 to a MD88.
Industry terminology wise, to say it's a direct flight implies a stop enroute.
Aug 12, 2009, 2:17 pm
#26
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They don't have to pay you unless you are going to arrive at your destination more than two hours later. If they wait until boarding, they offer compensation to keep passengers happy. So the pre-emptive rebooking saves them money and passenger aggravation, since passengers have more notice. If the airline can rebook enough people, the flight probably won't be overbooked at the gate and there will be no compensation.