Gatwick CRC/Arrivals Lounge
#1
Original Poster
Join Date: Nov 2007
Location: ATL, CVG, DAY, DCA
Programs: Delta PM, SPG Gold
Posts: 244
Gatwick CRC/Arrivals Lounge
I was on the CRC website tonight and I saw both the CRC in London and the Arrivals Lounge are listed on the CRC location website. I was under the assumption that the Arrivals Lounge was only for those in BE, not any CRC member. Do any of you know what the rule is for access to the arrivals lounge?
#2
Join Date: Feb 2007
Programs: DL PM, CRC; Hilton and Marriott Gold
Posts: 30
Gatwick
The Gatwick CRC Lounge is indeed available to all CRC members, although check the hours since they aren't typical domestic US CRC hours. It had a self-serve bar and had more snacks/appetizers than a domestic US CRC, as I recall.
The Arrivals lounge in LGW is NOT available to all CRC members. It is available to all DL BE travelers, and PM in Y, only.
I found this out traveling to Gatwick in Y in November, as a (then) GM, and was not allowed access to the Arrivals Lounge despite being a CRC member.
I informed Delta of the web site error by email back in November. They appreciated the email and error notification, but have yet to correct it.
Bob
The Arrivals lounge in LGW is NOT available to all CRC members. It is available to all DL BE travelers, and PM in Y, only.
I found this out traveling to Gatwick in Y in November, as a (then) GM, and was not allowed access to the Arrivals Lounge despite being a CRC member.
I informed Delta of the web site error by email back in November. They appreciated the email and error notification, but have yet to correct it.
Bob
#3
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,054
meteobob is correct here. Since the OP is a PM, he/she will have access to the arrivals lounge anyway. IIRC, a PM utilizing the SkyTeam benefit of lounge access on intl. itinerary, can only bring one guest in the lounge (not two guests and/or entire immediate family that is allowed in CRC's for CRC members).
#4
Join Date: Nov 2004
Location: NYC
Programs: DL PM, Marriott G, Hilton G
Posts: 1,582
FWIW, the arrivals lounge is excellent. It is easy to get to (take elevator to 2nd floor after clearing customs) and follow signs to the Sofitel. As you enter the hotel, continue going straight across the lobby. At the other end, is a single elevator that takes you down one flight to the arrivals lounge.
The CRC is also very nice but can get a little crowded right before departure.
The CRC is also very nice but can get a little crowded right before departure.
#5
Join Date: Mar 2007
Programs: Delta PM/CRC, AA GLD/AC, SPG Gold
Posts: 405
meteobob is correct here. Since the OP is a PM, he/she will have access to the arrivals lounge anyway. IIRC, a PM utilizing the SkyTeam benefit of lounge access on intl. itinerary, can only bring one guest in the lounge (not two guests and/or entire immediate family that is allowed in CRC's for CRC members).