budget fastbreak offer

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Feb 27, 2008, 5:42 pm

#46

aka Julie

Join Date: Nov 2006

Location: Cincinnati, OH

Posts: 216

Quote:

Originally Posted by loomis

Warning: you may have to work to get this bonus. Budget's response is below. Like most of you, I had already done her first suggested step below when this opportunity first became available. I wrote her back to tell her that, then did provide my Rapid Res #.

Dear Loomis,

Thank you for contacting Budget with your concern.Please accept our apology for the delay in response time. I am sorry that you have not received these miles.

Please use the link http://drive.budget.com/delta to log in your Skymiles number to get the bonus points.

If this still does not work for you, please reply to this e-mail and include your FastBreak number so that we can check into this for you.

Thank you for using Budget,

Sincerely,
xxxxxxxxxxxxxxxx
Budget Customer Relations E-Mail

Stay tuned.........Loomis

That's the link I used on January 15 (didn't want to do it any earlier to be sure to be within the timeframe of the promotion). I even printed out the screen afterwards that said:

"Thank you for redeeming your 1,000 bonus Miles and providing us with your email address. To ensure that messages always go straight to your inbox, add [email protected] to your Address Book or Safe List.

Allow 4-6 weeks to receive the 1,000 bonus Miles on your SkyMiles Account."

My miles 1,000 miles have not posted -- it was 6 week yesterday, so guess I will be sending them an e-mail too.

Feb 28, 2008, 6:51 am

#47

Richard1148

Join Date: Oct 2003

Location: KOA

Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold

Posts: 2,280

I got the same exact response that Loomis got. I went ahead and signed up again using the link, but also responded to Budget that I already used that sign up form over 6 weeks ago and provided them with my SkyMiles number so they could "check into this."

Mar 3, 2008, 8:42 am

#48

Richard1148

Join Date: Oct 2003

Location: KOA

Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold

Posts: 2,280

No response from Budget yet to my second email. Anybody else having any luck getting the miles?

Mar 3, 2008, 8:52 am

#49

delmargal

Join Date: Sep 2007

Location: Del Mar, CA

Programs: Skymiles, AMEX, Bonvoy, IHG Plat, Alaska MVP 100K

Posts: 597

Quote:

Originally Posted by Richard1148

No response from Budget yet to my second email. Anybody else having any luck getting the miles?

No luck on my end...just some person whom kept thinking I was talking about getting miles from a rental....

Mar 3, 2008, 9:15 am

#50

inagaddadavida

Join Date: Feb 2005

Location: PHF,ORF

Programs: AA Gold, MR Plat

Posts: 467

Just sent in an email myself as the 6 week mark has just arrived...

Mar 3, 2008, 1:10 pm

#51

aka Julie

Join Date: Nov 2006

Location: Cincinnati, OH

Posts: 216

Quote:

Originally Posted by delmargal

No luck on my end...just some person whom kept thinking I was talking about getting miles from a rental....

Same here. They asked for my reservation or rental agreement #. Do they even read what you send them?

Customer service is very poor regarding this promotion. I'm glad I'm not counting on it to qualify me for the 25K Partners bonus. I have 6 just in case the Fastbreak promo miles don't post.

Mar 3, 2008, 1:21 pm

#52

loomis

Join Date: Jun 2001

Location: West Michigan

Programs: DL, UA, AA, B6, BA (airline status-free leisure traveler), Hilton Diamond

Posts: 1,965

As of today my miles have not posted, nor have I received a response to my follow-up email to Budget on 3/1. In my follow-up I alerted them that I have a physical copy of my new Fast Break card if they want further proof that I signed up.

Like aka Julie, I am glad that I am not relying on this transaction for the 25K/25 partner bonus!!

Mar 3, 2008, 3:22 pm

#53

delmargal

Join Date: Sep 2007

Location: Del Mar, CA

Programs: Skymiles, AMEX, Bonvoy, IHG Plat, Alaska MVP 100K

Posts: 597

Quote:

Originally Posted by aka Julie

I think they have no clue despite the fact they may or may not read it. If all else fails I'll get a job as a CS agent

Mar 3, 2008, 4:14 pm

#54

ALadyNCal

Join Date: Sep 2002

Location: Laguna Niguel, CA

Posts: 3,780

I signed up on the last day -- 1/31, so it hasn't quite been 6 weeks.

Does anyone think it's worth faxing over the screenshots to Budget or DL?

Mar 3, 2008, 11:52 pm

#55

delmargal

Join Date: Sep 2007

Location: Del Mar, CA

Programs: Skymiles, AMEX, Bonvoy, IHG Plat, Alaska MVP 100K

Posts: 597

Quote:

Originally Posted by ALadyNCal

I signed up on the last day -- 1/31, so it hasn't quite been 6 weeks.

Does anyone think it's worth faxing over the screenshots to Budget or DL?

Seeing that nobody's miles have posted for this I'm going to sit tight until people report theirs postings.

Mar 4, 2008, 6:44 am

#56

Richard1148

Join Date: Oct 2003

Location: KOA

Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold

Posts: 2,280

I received a response from Budget to my second email saying:

"Thank you for contacting customer service.

I am sorry if the bonus miles have not been posted to your account. I
have created a case file regarding this issue and I have sent it to our
frequent flyer liaison for review. Once they have more information,
they will be in contact with you.

Sincerely,

Kenneth H. 3855
Budget Customer Service E-Mail Dept.
Fax: 918-627-2511"

(Kenneth's complete last name was on the email, but I changed the quote above to only the initial).

I will report back when I hear something from the "frequent flyer liaison."

Mar 4, 2008, 1:54 pm

#57

me4yankees

Join Date: Jan 2006

Location: San Francisco Bay Area

Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver

Posts: 5,695

Quote:

Originally Posted by Richard1148

I received a similar response after I contacted Budget, who told me to contact Delta!

Mar 5, 2008, 10:10 am

#58

loomis

Join Date: Jun 2001

Location: West Michigan

Programs: DL, UA, AA, B6, BA (airline status-free leisure traveler), Hilton Diamond

Posts: 1,965

me4yankees,

Don't bother to contact Delta. After Budget did not respond to a couple of my emails I decided to email Delta back to tell them the whole scenario and to add that their partner is not pulling through for me. Delta told me to WRITE Budget at:

Budget Customer Service
Attention Frequent Flyer Liaison
P.O. Box 690840
Tulsa OK 74169-0840
Phone: 800-621-2844Fax: 918-627-2508

If I have not heard back from Budget by Thursday AM I will give them a call.

I encourage everyone that has not received their promised miles to start bugging Budget. Maybe if enough of us complain then they will catch the hint!!

Mar 5, 2008, 10:43 am

#59

fly co to see the yanks

Suspended

Join Date: Dec 2001

Location: new york, ny, usa

Posts: 13,536

Quote:

Originally Posted by loomis

I encourage everyone that has not received their promised miles to start bugging Budget. Maybe if enough of us complain then they will catch the hint!!

just sent my email to budget.com.