delta.com/change
May 3, 2007, 1:33 pm
#16
Join Date: Jul 2005
Programs: DL GM - Make that PM now!/Airtran not any more
Posts: 193
Guess it depends on when you call
I just called the 800-241-4141 number. Answered the prompts.
About 45 second hold time - halfway through the first announcement.
Total before talking to an agent - maybe 2 minutes.
About 45 second hold time - halfway through the first announcement.
Total before talking to an agent - maybe 2 minutes.
May 3, 2007, 2:38 pm
#17
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
While I agree that PMU's are very hard to use, there's one big difference between a PM and a GM who mostly fly intl and that is lounge access. In fact, that, the 5-day domestic upgrade window, and the waived fees are the only real enticements to fly an extra 25k MQM this year.
May 3, 2007, 3:47 pm
#18
Original Poster
Join Date: Feb 2007
Programs: United 1K, Delta PM, Hilton Diamond, Starwood Gold, National Exec. Elite
Posts: 1,406
what help line is 241-4141. I was directed to 800-221-1212
May 3, 2007, 5:14 pm
#19
Join Date: Jun 2002
Location: DeltaLand, USA
Posts: 877
May 3, 2007, 9:38 pm
#20
Original Poster
Join Date: Feb 2007
Programs: United 1K, Delta PM, Hilton Diamond, Starwood Gold, National Exec. Elite
Posts: 1,406
Huh, when I clicked change on my reservation it said to call 800-221-1212....crazy.
I just hate that I cannot call anyone directly and I cannot stand the lady asking me to say representative.
I call, say representative (I am a midwestern american without any sort of impediment in my speach) I am sorry if you need a representative say representative....it never understands me so I just yell random curse words into it until the system decides to queue me up.
I just hate that I cannot call anyone directly and I cannot stand the lady asking me to say representative.
I call, say representative (I am a midwestern american without any sort of impediment in my speach) I am sorry if you need a representative say representative....it never understands me so I just yell random curse words into it until the system decides to queue me up.
May 4, 2007, 6:04 am
#21
Join Date: Jun 2002
Location: Kingdom of the Sun
Programs: DL GM/MM
Posts: 3,708
Huh, when I clicked change on my reservation it said to call 800-221-1212....crazy.
I just hate that I cannot call anyone directly and I cannot stand the lady asking me to say representative.
I call, say representative (I am a midwestern american without any sort of impediment in my speach) I am sorry if you need a representative say representative....it never understands me so I just yell random curse words into it until the system decides to queue me up.
I just hate that I cannot call anyone directly and I cannot stand the lady asking me to say representative.
I call, say representative (I am a midwestern american without any sort of impediment in my speach) I am sorry if you need a representative say representative....it never understands me so I just yell random curse words into it until the system decides to queue me up.
May 4, 2007, 9:40 am
#22
Original Poster
Join Date: Feb 2007
Programs: United 1K, Delta PM, Hilton Diamond, Starwood Gold, National Exec. Elite
Posts: 1,406