Drop it and Go in ATL
Mar 1, 2007, 8:10 am
#1
Original Poster
Join Date: Nov 2000
Location: ATL
Programs: 4MM/DM, Marriott Lifetime PM, Hilton Diamond, SPG Platinum
Posts: 1,370
Drop it and Go in ATL
Just received an e-mail from DL:
We just unveiled our new baggage drop system at Atlanta's Hartsfield-Jackson International Airport. The system enables you to check in at one of our designated kiosks (complete with Spanish-language capabilities) and then drop your luggage at any Delta baggage drop. Simply scan your boarding pass at any baggage drop location and voila — baggage tags!
Has anyone used this? Do you just check in and have to put your own bag tags on? No checking of Ids?
We just unveiled our new baggage drop system at Atlanta's Hartsfield-Jackson International Airport. The system enables you to check in at one of our designated kiosks (complete with Spanish-language capabilities) and then drop your luggage at any Delta baggage drop. Simply scan your boarding pass at any baggage drop location and voila — baggage tags!
Has anyone used this? Do you just check in and have to put your own bag tags on? No checking of Ids?
Mar 1, 2007, 12:53 pm
#2
Join Date: Oct 2006
Programs: Delta PM, SPG Plat
Posts: 50
I did this on Monday of this week. The process seems to work the same as before, but instead of waiting for the agent to call your name, after you check in you get in another line to scan your boarding pass. The agent still grabs the luggage tag from the printer, puts it on your bag and checks your ID.
This is a slight improvement over the prior system, because you know how long it will be until you can check your bag (relative to your position in line), but not the huge change in process you were probably hoping for.
This is a slight improvement over the prior system, because you know how long it will be until you can check your bag (relative to your position in line), but not the huge change in process you were probably hoping for.
Mar 1, 2007, 7:42 pm
#3
Join Date: Jan 2003
Location: Delta PM/MM, Marriott TE, IHG Platinum
Posts: 481
The email that they sent is a little misleading. They would have you believe that it is some sort of self-service luggage drop.
Mar 2, 2007, 5:38 pm
#4
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
There was an article in today's Atlanta Journal/Constitution about this new system, and the redesigned check-in area, in general. Most people interviewed liked it and thought it was faster, or would be the second time around. Even frequent flyer types were a little confused on their first encounter. Of course, you can still use the Sky Caps outside if you want the more human touch.
Mar 2, 2007, 7:36 pm
#5
Join Date: Aug 2004
Location: Atlanta
Programs: POS, Delta Skymiles, IC Plat Amb., Hilton Gold, SPG gold
Posts: 1,619
i dont like that the fc checkin is as far from marta as possible.
Mar 4, 2007, 6:22 pm
#7
Original Poster
Join Date: Nov 2000
Location: ATL
Programs: 4MM/DM, Marriott Lifetime PM, Hilton Diamond, SPG Platinum
Posts: 1,370
Experienced it tonight. Same checkin at kisok but then you get in line infront of an agent and scan your boarding pass.
No waiting to have your name called but there were still many waiting to hear their name.
DL needs to be a little clearer on the way this works. Too many rookies flying this time of year!
No waiting to have your name called but there were still many waiting to hear their name.
DL needs to be a little clearer on the way this works. Too many rookies flying this time of year!
Mar 4, 2007, 6:55 pm
#8
Join Date: Jan 2007
Posts: 15
Only two people were handling a rush this morning at 8AM, and it wasn't too bad. Its very quick, so they under-staff it? The problem is when a bag is overweight suddenly the line backs way up.
Mar 5, 2007, 12:43 am
#9
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,954
What is "baggage"? 
If I can't relock it (with a real lock), then it's going FedEx/UPS.
If I can't relock it (with a real lock), then it's going FedEx/UPS.