Okay...it's Feb 1st...where are our triple miles?
Feb 8, 2003, 6:18 am
#31
Join Date: Jul 2001
Location: Chevy Chase, MD 20815
Posts: 1,159
I don't think anyone is disputing that we registered...they are now saying that we weren't "eligible" to register.
Feb 9, 2003, 7:10 am
#32
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
I saved the original offer. I've learned with these guys. (Delta Am Ex). I am tired of the whole thing.
Feb 9, 2003, 10:32 am
#33
Join Date: Aug 2002
Location: IAD
Programs: UA1P, HH Gold
Posts: 606
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Air Brian:
I am assuming the silence is a "no", but again I ask if anyone printed, or in other other way still has confirmation of registration. If so, it would be helpful to dissiminate it to those of us who registered, were confirmed, but did not print the page. Thanks!</font>
I am assuming the silence is a "no", but again I ask if anyone printed, or in other other way still has confirmation of registration. If so, it would be helpful to dissiminate it to those of us who registered, were confirmed, but did not print the page. Thanks!</font>
www.delta-offers.com/offers/go/axtriplemiles
I have no idea if this paperwork will actually be of any use, but I figure it can't hurt.
Feb 9, 2003, 11:15 am
#34
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,674
I printed the You have successfully registered screen but I'm not holding my breath.
Let me tell you what happened last time I persured a mileage dispute with Amex on a double miles promotion worth about 17,000 points. After 6 or 8 phone calls finally got a supervisor in Ft. Lauderdale who promised to get an answer & call me back. Naturally she never did so I started calling her back. Every day. Left voice mail for her but once got her "live". She got real nasty with me so I stopped calling & started writing letters.
Then a couple weeks later somebody charged thousands of $$ of communication equipment on my card and had it shipped to.....guess where? Ft. Lauderdale where the rude CS employee was stationed. 5 First Class plane tickets to and from....guess where? Ft. Lauderdale. The Nextell people told me whoever made the purchase had to be me because they gave them the 4 digit number on the back of my card, which was in my wallet on my person at the time of the charges.
So now the FBI is involved because it was over $5000. They think the employee gave my card number and 4 digit code to her son or boyfriend.
But, I did get the miles. And a letter saying my inquiry had been resolved but no apology. Next time I'll stick to writing.
Let me tell you what happened last time I persured a mileage dispute with Amex on a double miles promotion worth about 17,000 points. After 6 or 8 phone calls finally got a supervisor in Ft. Lauderdale who promised to get an answer & call me back. Naturally she never did so I started calling her back. Every day. Left voice mail for her but once got her "live". She got real nasty with me so I stopped calling & started writing letters.
Then a couple weeks later somebody charged thousands of $$ of communication equipment on my card and had it shipped to.....guess where? Ft. Lauderdale where the rude CS employee was stationed. 5 First Class plane tickets to and from....guess where? Ft. Lauderdale. The Nextell people told me whoever made the purchase had to be me because they gave them the 4 digit number on the back of my card, which was in my wallet on my person at the time of the charges.
So now the FBI is involved because it was over $5000. They think the employee gave my card number and 4 digit code to her son or boyfriend.
But, I did get the miles. And a letter saying my inquiry had been resolved but no apology. Next time I'll stick to writing.
Feb 9, 2003, 2:07 pm
#35
Join Date: Dec 2000
Location: SAN Diego (Hillcrest); formerly LEXington, KY; still like the nym
Programs: DL Platinum; Marriott Lifetime Platinum; married to Hilton Elite
Posts: 3,028
Marylou: welcome to Flyertalk... Wow!
Feb 10, 2003, 5:27 am
#36
Join Date: Feb 2001
Posts: 258
Remember the double base mile targeted promo last summer? The doubled miles showed up as bonus miles, not base miles. DL responded to complaints that it was aware of programming error and it would be fixed.
Well, it never was. I let the matter drop because I requalified medallian (gee, wow!) w/o them.
Well, it never was. I let the matter drop because I requalified medallian (gee, wow!) w/o them.
Feb 10, 2003, 6:35 am
#37
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,659
I called AMEX this morning, not really expecting much, just to see what they would say. At first the agent said that it takes 8-12 weeks after the promo to get any bonuses. I told her that the promo ended Oct 31 and that 12 weeks would have been the end of January. She then did looked at my account, said that it closed Feb 19, said that if it doesn't post by then to call.
I started to itemize my charges for Oct (since it falls over 2 periods) for my cards. I did get a big posting of Skymiles from AMEX on Dec 31 which is pretty close to the 2x miles I should have received for one card. However I have 2 AMEX cards, and the 2nd card (which was the number I called this morning on) doesn't have a similar posting.
I thought I asked before the promo if all DL AMEX cards would be eligible, since there is no way during registration to specify a particular card, I thought they said yes. It could be that I did get the bonus on my one card, but not on the other. If so, then obviously I registed and was eligible, so I just have to get them to apply that same bonus to my other card.
I'll wait 2 weeks (just to satisfy them, I'm not really expecting to see another bonus post), and then call again.
Jeff
I started to itemize my charges for Oct (since it falls over 2 periods) for my cards. I did get a big posting of Skymiles from AMEX on Dec 31 which is pretty close to the 2x miles I should have received for one card. However I have 2 AMEX cards, and the 2nd card (which was the number I called this morning on) doesn't have a similar posting.
I thought I asked before the promo if all DL AMEX cards would be eligible, since there is no way during registration to specify a particular card, I thought they said yes. It could be that I did get the bonus on my one card, but not on the other. If so, then obviously I registed and was eligible, so I just have to get them to apply that same bonus to my other card.
I'll wait 2 weeks (just to satisfy them, I'm not really expecting to see another bonus post), and then call again.
Jeff
Feb 10, 2003, 7:25 am
#38
Join Date: Oct 2000
Programs: AA - Lifetime Gold
Posts: 1,513
My DL/AMEX account cycled last night. I'll update to this thread when my DL points post within the next few days.
Feb 10, 2003, 8:00 am
#39
Join Date: Jul 2002
Location: Washington, D.C.
Programs: DL GM, UA 1P, AA GLD
Posts: 1,963
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rb.sr:
Well, it never was. I let the matter drop because I requalified medallian (gee, wow!) w/o them.</font>
Well, it never was. I let the matter drop because I requalified medallian (gee, wow!) w/o them.</font>
Feb 10, 2003, 11:35 am
#40
Join Date: Oct 2000
Programs: AA - Lifetime Gold
Posts: 1,513
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sowalsky:
Hmmm. Mine all posted in mid September.</font>
Hmmm. Mine all posted in mid September.</font>
Feb 10, 2003, 4:53 pm
#41
Join Date: Nov 2002
Location: SQL
Programs: SPG Platinum; Hyatt Platinum; UA 1K
Posts: 3,170
So at this point I have yet to see anyone that either:
a) Has received the triple miles or,
b) Was ever directly targeted by Delta or AmEx.
No doubt I am paranoid, but I am beginning to suspect that this promo was just a trap to find out who is signing up for promos they were never offered and marking their accounts for never offering bonus miles to again (perhaps the single mile a lot of folks seemed to have gotten has something to do with this).
Nah! AmEx would never be that organized.
a) Has received the triple miles or,
b) Was ever directly targeted by Delta or AmEx.
No doubt I am paranoid, but I am beginning to suspect that this promo was just a trap to find out who is signing up for promos they were never offered and marking their accounts for never offering bonus miles to again (perhaps the single mile a lot of folks seemed to have gotten has something to do with this).
Nah! AmEx would never be that organized.
Feb 10, 2003, 5:12 pm
#42
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,659
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by VPescado:
So at this point I have yet to see anyone that either:
a) Has received the triple miles or,
b) Was ever directly targeted by Delta or AmEx.
...</font>
So at this point I have yet to see anyone that either:
a) Has received the triple miles or,
b) Was ever directly targeted by Delta or AmEx.
...</font>
Jeff
Feb 10, 2003, 5:57 pm
#43
Original Poster
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,995
Although I am feeling a little doubtful...I too...set up a "case" history today with AMEX. They said it should take 5-7 days to resolve.....I hope favorably.
Feb 10, 2003, 6:34 pm
#44
Join Date: Mar 2001
Posts: 211
OK - I'm still holding my breathe.
My reasoning is - When I signed up for "Triple Miles" I got the "ACCEPTED" response, but when I tried to sign-up for the "On-line Statement" promo - I was "DECLINED" - So I'm amusing that the computer will acknowledge the "Triple Miles".
I sure hope that they post soon.
My reasoning is - When I signed up for "Triple Miles" I got the "ACCEPTED" response, but when I tried to sign-up for the "On-line Statement" promo - I was "DECLINED" - So I'm amusing that the computer will acknowledge the "Triple Miles".
I sure hope that they post soon.
Feb 10, 2003, 6:42 pm
#45
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,674
Thanks for the welcome!
I thought it interesting that it was 6 months after the fraudulent charges I got a call from the FBI. Hightened terror alert nothwithstanding, but I suppose it could be related.
I thought it interesting that it was 6 months after the fraudulent charges I got a call from the FBI. Hightened terror alert nothwithstanding, but I suppose it could be related.