Delta Customer Care called to ARGUE with me!

 
Old Jul 12, 06, 12:27 am
  #16  
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Originally Posted by SOBE ER DOC
DL can drive me to drink when things get ugly but overall better than US.
And you can get a new Mango Kiss on Delta.
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Old Jul 12, 06, 12:45 am
  #17  
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Originally Posted by SOBE ER DOC
I actually jumped ship from US to DL
.......
Things that have ticked me off and caused me to leave US:

- Removal of seat in F to increase Y-class loads and reduce comp'd upgrades

- Continued transition of many routes to express service

- Reductions in service frequency that makes it challenging for business pax

- Y-up programs that give preference to non-status pax willing to pay a little extra over elites

- No meals except on transcon routes

- Filthy planes

- PHL, PHL, PHL
Except for the last item (and perhaps the first item), do you realize that you have just described DL?
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Old Jul 12, 06, 12:45 am
  #18  
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Originally Posted by indufan
And you can get a new Mango Kiss on Delta.
I'm dying to try that drink. Hopefully it will be offered LGA-CHS this weekend.
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Old Jul 12, 06, 12:49 am
  #19  
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Originally Posted by vasantn
Except for the last item (and perhaps the first item), do you realize that you have just described DL?
No, Delta doesn't require a transcon for a meal...just 1550 miles. And they got better marks for aircraft interior than every other major, including AA.
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Old Jul 12, 06, 12:50 am
  #20  
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Originally Posted by vasantn
I'm dying to try that drink. Hopefully it will be offered LGA-CHS this weekend.
OK, I fess up, I had another one. It was a long flight to ANC the other day and I thought alcohol might help me sleep a little bit.
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Old Jul 12, 06, 12:56 am
  #21  
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Originally Posted by indufan
OK, I fess up, I had another one. It was a long flight to ANC the other day and I thought alcohol might help me sleep a little bit.
There is hope for you yet! When are you coming to NYC next?
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Old Jul 12, 06, 12:58 am
  #22  
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Originally Posted by indufan
No, Delta doesn't require a transcon for a meal...just 1550 miles. And they got better marks for aircraft interior than every other major, including AA.
I'm nothing if not brutally objective. AA's interiors suck.

But after a drink or two (when you can actually get them on AA), who gives a rat's you-know-what?
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Old Jul 12, 06, 1:06 am
  #23  
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Originally Posted by vasantn
But after a drink or two (when you can actually get them on AA), who gives a rat's you-know-what?
...?
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Old Jul 12, 06, 3:14 am
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Originally Posted by indufan
...?
Possibly
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Old Jul 12, 06, 8:21 am
  #25  
 
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Funny

Originally Posted by indufan
No, Delta doesn't require a transcon for a meal...just 1550 miles. And they got better marks for aircraft interior than every other major, including AA.
Meals on flights over 1550? Really?

That explains why my last BDL-SLC flight was fully catered. Oh wait, it wasn't. (no buy on board even)
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Old Jul 12, 06, 8:59 am
  #26  
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Originally Posted by mallthus
Meals on flights over 1550? Really?

That explains why my last BDL-SLC flight was fully catered. Oh wait, it wasn't. (no buy on board even)
Where you in F or Y?
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Old Jul 12, 06, 10:30 am
  #27  
 
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Originally Posted by vasantn
Except for the last item (and perhaps the first item), do you realize that you have just described DL?
Um, could you please be specific about where you believe Delta has announced plans to remove First Class seats from their aircraft and replace them with coach? I seem to recall sort of the opposite. As I recall, Delta is ADDING First Class cabins to their formerly all-coach 757 fleet!
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Old Jul 12, 06, 10:36 am
  #28  
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Originally Posted by mallthus
Meals on flights over 1550? Really?
Yeah, that is the policy.
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Old Jul 12, 06, 10:37 am
  #29  
 
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Originally Posted by SOBE ER DOC
Sad thing about DL is that when it's good it's great and when it's bad...it's just awful.

If you plan to connect in PHL do not check any bags. The US ground crews in PHL have a habit of losing luggage. Also, expect significant ATC delays due to PHL's position between the NYC and DC ATC corridors. I kid you not when I say I have sat on the tarmac in PHL for up to 90 minutes due to ATC delays and have sat on the tarmac at originating cities for almost as long waiting for departure clearance into PHL.

To put it mildly, PHL is a disaster of a place to connect. If you are going to fly US, try to connect through CLT or DCA. One raindrop can send PHL into cardiac arrest.
Sorry - I was being sarcastic when I said the OP would "love" PHL. I absolutely agree - PHL is probably the worst airport in the nation (thanks to the government of the City of Philadelphia, and especially the Mayors office ) My few experiences with USAirways at PHL have been horrible. With only a few exceptions, I've found the stafff to be, at best, indifferent, and more typically, rude. Then, of course, there are the air traffic problems you describe. Despite investments in new runways and such, it's geographically IMPOSSIBLE to significantly improve traffic handling at PHL. The airport is bordered on one side by a river, on another side by a major highway and industrial parks, and on a third side by a protected wetland area. If anyone had common sense, they'd bite the bullet, close PHL, and build a new airport in far southwestern Chester County or perhaps Lancaster County, with a rapid rail service back to PHL. Of course, that would require multi-billion dollar investment, and the local government decided that it was more important to spend billions of dollars on several new sports stadiums
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Old Jul 12, 06, 1:07 pm
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The OP might have really loved the US hub if they had kept it at PIT. Sadly, PHL is really a pit.
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