Journey Control: The Definitive Thread
Sep 23, 2006, 6:20 pm
#181
Join Date: Jul 2003
Location: Seattle, WA
Programs: Marriott Titanium
Posts: 2,861
Originally Posted by micmath
That's a shame. Was this recently? In the beginning Journey Control was still in effect within the 24 hour window but there were so many complaints from the agents (or it was an oversight) that they released it 24 hours out. Agents could see the seats but could not protect inconvenienced passengers. It wasn't that way for very long.
Sep 23, 2006, 7:53 pm
#182
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,005
Originally Posted by 3Cforme
Same-day standby wasn't allowed because the desired flight wasn't within 3 hours of my first ticketed segment.
You can confirm any flight you want on the same day as your ticketed segment. The only requirement is that there are seats available in the cabin you ticketed and that you do the change within three hours of the desired flight, not the original ticketed flight.
So, for example, if you are booked at 5 p.m. but the flight you want is at 11 a.m., you can confirm the 11 a.m. flight beginning at 8 a.m. if seats are available in your class of service at that time.
Sep 23, 2006, 8:37 pm
#183
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Originally Posted by rcs85551
Journey Control is not designed to get DL additional business. Au contraire, it is designed to ensure connecting traffic on the lower fares does not eat into Delta's revenue.
Point-to-point flights with no connection, on which DL can charge a premium in several markets, are being given the preference.
Point-to-point flights with no connection, on which DL can charge a premium in several markets, are being given the preference.
The biggest problem with this is that I even put the time I want to depart in and I get results for noon. Big
Sep 25, 2006, 5:26 am
#184
Join Date: Aug 2005
Location: MCO - Where's the Admirals Club?
Programs: AA Plat, HH Gold, MR Gold
Posts: 1,268
Not that I'm bitter, because I understand the "why" of JCT, but it's implementation was the root cause of the actions described in my FT signature. I simply could not ethically continue booking myself on DL for company paid trips when another airline (also on my company's approved list) had nearly identical schedules but significantly lower fares. The fare gap showed immediately after JCT rolled out, and still exists.
I'm loyal to Delta, but they need to meet me halfway.
I'm loyal to Delta, but they need to meet me halfway.