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-   -   2010 Medallion Program (https://www.flyertalk.com/forum/delta-air-lines-skymiles/979544-2010-medallion-program.html)

LegalTender Aug 13, 2009 8:03 am

Pardon the food fight interruption... here's a SkyClub question:

A PM purchasing a three-year membership before hitting 125K this year gets a fourth year upon DM qualification.

Can a PM sign up this year after flying 125K MQMs and still earn it? Anyone sure they won't come close to re-qualifying in the 2010-2014 years would score handsomely. Does it make a difference when the membership is bought, as long as it's this calendar year?

ULDB65 Aug 13, 2009 8:32 am


Originally Posted by LegalTender (Post 12219522)
Pardon the food fight interruption... here's a SkyClub question:

A PM purchasing a three-year membership before hitting 125K this year gets a fourth year upon DM qualification.

Can a PM sign up this year after flying 125K MQMs and still earn it? Anyone sure they won't come close to re-qualifying in the 2010-2014 years would score handsomely. Does it make a difference when the membership is bought, as long as it's this calendar year?

A 3-year membership is 36 months, and not based on calendar years. If you use 3 months, then hit DM, you will get 33 months added to whenever your DM membership runs out. There is no way to game the system, other than a few days, I suppose.

LegalTender Aug 13, 2009 9:24 am

Whenever your BP shows 'Diamond Medallion' - say this coming October 10th - you're admitted as a SkyClub member. No lag time until the cards are mailed out in February.

Right?

DP-340 Aug 13, 2009 9:32 am


Originally Posted by LegalTender (Post 12219965)
Whenever your BP shows 'Diamond Medallion' - say this coming October 10th - you're admitted as a SkyClub member. No lag time until the cards are mailed out in February.

Right?

I thought DM would start in Spring 2010.

edscholl Aug 13, 2009 9:38 am


Originally Posted by raehl311 (Post 12212795)
I'm not sure I get your point - no DL/NW golds would clear on a transcon route either. I didn't say silvers/golds would get to upgrade any flight they wanted; I just said they had the opportunity to upgrade 20% of their flights, which I'm pretty sure exceeds the upgrade percentage for the vast majority of 25k elites on DL/NW. So DL's "unlimited complimentary upgrades" isn't really better than "limited complimentary upgrades", if you're not getting more upgrades than the limit either way.

as a gold this year, i've been upgraded on all my lax-atl flights, and lax-jfk. it looks like i missed out on upgrades just one jfk-lax flight. ^ overall, i'm over 80% on upgrades this year. :p last year as a silver, i gut skunked- a big fat 0 on upgrades. the year before as a silver, i was 25%; this year as a silver, my girlfriend is at 75% (only flown 4 flights though).

so overall, from my view, there appears to be a lot more upgrades to be had...

LegalTender Aug 13, 2009 10:30 am


Originally Posted by edscholl (Post 12220050)
so overall, from my view, there appears to be a lot more upgrades to be had...

Except that 2010 GM/PM ranks will be swelled by newbie MQM bonus babies.

OlderGeek Aug 13, 2009 10:35 am


Originally Posted by SkyMilesInsider (Post 12189167)
As always, we appreciate your feedback on our 2010 Medallion program. We’ve read your posts and while we can’t respond every day to each question, we’ll do our best to watch the forums regularly and respond to the major concerns. Also, as Jeff mentioned in his first post, we recognize we can’t please everyone, but we’re building a program that delivers top-to-bottom benefits to general members, Medallion members and the airline as a whole. Therefore, remember to judge the program as a whole compared to other programs as a whole, rather than strictly benefit by benefit.

With the Choice Benefits, SWU usage on day of departure does not require Z class inventory. If there is Z class available, you will be able to confirm your upgrade at booking. If it is not available, you will be placed on the waitlist. On the day of departure, provided there is an available seat in the premium cabin and you are booked in the appropriate fare class, we will clear anyone wishing to redeem their SWU for an upgrade. As far as the # of Choice Benefits, a status change will trigger the Choice Benefit. If your status changes to Platinum, you will be able to select one; if your status changes to Diamond, you will be able to select two. If you start out as Diamond and requalify (meaning no status change), you can select two.

As far as Diamond Medallion status goes, we are bringing back the Award fee waiver for DMs. Although there were instances of abuse in the past, we also understand that it is a valuable benefit for our most valuable customers. Given that there will be fewer DMs than PMs, providing this popular benefit to a smaller group of high-flying Medallions outweighs the possible abuse.

Many of you are wondering about Award inventory for DMs. Yes, DMs will have better inventory for Award seats than other Medallions at the lowest Award redemption level.

Regarding rollover segments, not all airlines offer segment qualification, so we’re proud that it’s still a cornerstone of our elite program. We focused our efforts and resources on rollover MQMs as most members qualify with miles (not segments). Plus, there are multiple ways to earn MQMs, so we wanted to be sure they were included.

Thanks!

Hi Jeff,

First, let me say hello. This is my first post. I am currently a PM. It is August and I have just over 90k MQM this year and 100k away from my first 1M. I am also Platinum on AA, and 200k away from lifetime Platinum (2M) and Silver on StarAlliance. I tend to fly 30-40 RT a year, with several trips each year to and within Asia and Europe.

You ask me to look at the changes to the system as a whole. I have studied your new program and read many posts. After full consideration, as a whole, I am not impressed. I appreciate the Rollover MQM's, the fee waiver and upgrades on award tickets. I do not appreciate being second class to DM or reduction of PMU's to 4 from 6.

The effect of your changes will be that I fly American internationally more and Delta less. I use the PMUs. I will now fly Delta internationally twice RT and give the rest of my business to American where I can usually upgrade for fewer miles and less money. Domestically, my pattern will not change much. I do not consider the rewards of DM sufficient to fly AA less. Frankly, AA miles go further with rewards than your miles do. I rather have theirs if all I am doing is banking them.

There is one caveat. If the new "PMU's" domestic use as a trump card and DM's priority result in my being upgraded less, my flying on Delta will be reduced.

I trust that Delta has done a very careful analysis of the characteristics of elite passengers flying and concluded that the changes will result in increased revenues. In my case, that will likely not be the case. That said, I remain a loyal customer and appreciate the courtesies you do offer.

W

PMMMDL Aug 13, 2009 10:45 am


Originally Posted by DP-340 (Post 12219431)
good one :D . However, the way I see it:

- the festering flies are the real SWUs that AA and UA offer
- the rotting flesh is the smell of our PMUs as they get old without being used (80%) ;)

On a more serious tone; PM and DM are "products" that DL as a company sells to us. It is supposed to make us want to fly more, attract elites from competing airlines, and thus bring more money to the company. If a competing product is out there (e.g., real SWUs for ExP & 1k) that is or appears to be better, it will not and cannot be ignored by the company or us, its clients.

Hence, even if you (and I) are tired of reading similar arguments again and again, it will not and cannot go away.

I would suggest that you vote with your wallet, and e-mail Delta of your decision.

Where is all of this additional Z capacity alloocation going to come from to accomodate 80% more international PMUs? I'll be real pissed if lower fares are allowed, but all availability is gone 330 days out, or immediatle upon release. Alot of heavy travellers cant make their plans so far in advance.

So then select FTers will harp on they can't find Z availability.

Then there will be another issue, and another issue, and another issue.

Unless very profitable FF passengers leave the DL system in droves and e-mail DL that PMUs were the reason why, then nothing will change regarding the policy, certainly not obsessive and abusive FT posts.

DL is not in the business of FF programs, DL is in the business of (attempting at)making money. If DL thought lower bucket upgrades would be more profitable, they would be all over it. There is no doubt that DL has looked at the possibility, and rejected it as not being best for the bottom line. Voting with the wallet is the only effective way of communication, not continious FT postings.

PMMMDL Aug 13, 2009 10:50 am


Originally Posted by OlderGeek (Post 12220389)
Hi Jeff,

First, let me say hello. This is my first post. I am currently a PM. It is August and I have just over 90k MQM this year and 100k away from my first 1M. I am also Platinum on AA, and 200k away from lifetime Platinum (2M) and Silver on StarAlliance. I tend to fly 30-40 RT a year, with several trips each year to and within Asia and Europe.

You ask me to look at the changes to the system as a whole. I have studied your new program and read many posts. After full consideration, as a whole, I am not impressed. I appreciate the Rollover MQM's, the fee waiver and upgrades on award tickets. I do not appreciate being second class to DM or reduction of PMU's to 4 from 6.

The effect of your changes will be that I fly American internationally more and Delta less. I use the PMUs. I will now fly Delta internationally twice RT and give the rest of my business to American where I can usually upgrade for fewer miles and less money. Domestically, my pattern will not change much. I do not consider the rewards of DM sufficient to fly AA less. Frankly, AA miles go further with rewards than your miles do. I rather have theirs if all I am doing is banking them.

There is one caveat. If the new "PMU's" domestic use as a trump card and DM's priority result in my being upgraded less, my flying on Delta will be reduced.

I trust that Delta has done a very careful analysis of the characteristics of elite passengers flying and concluded that the changes will result in increased revenues. In my case, that will likely not be the case. That said, I remain a loyal customer and appreciate the courtesies you do offer.

W

I hope you sent this as an e-mail to Delta through their website.

Well written and concise criticism without bombast.

DLfan Aug 13, 2009 11:04 am


Originally Posted by OlderGeek (Post 12220389)
Hi Jeff,

First, let me say hello. This is my first post. I am currently a PM. It is August and I have just over 90k MQM this year and 100k away from my first 1M. I am also Platinum on AA, and 200k away from lifetime Platinum (2M) and Silver on StarAlliance. I tend to fly 30-40 RT a year, with several trips each year to and within Asia and Europe.

You ask me to look at the changes to the system as a whole. I have studied your new program and read many posts. After full consideration, as a whole, I am not impressed. I appreciate the Rollover MQM's, the fee waiver and upgrades on award tickets. I do not appreciate being second class to DM or reduction of PMU's to 4 from 6.

The effect of your changes will be that I fly American internationally more and Delta less. I use the PMUs. I will now fly Delta internationally twice RT and give the rest of my business to American where I can usually upgrade for fewer miles and less money. Domestically, my pattern will not change much. I do not consider the rewards of DM sufficient to fly AA less. Frankly, AA miles go further with rewards than your miles do. I rather have theirs if all I am doing is banking them.

There is one caveat. If the new "PMU's" domestic use as a trump card and DM's priority result in my being upgraded less, my flying on Delta will be reduced.

I trust that Delta has done a very careful analysis of the characteristics of elite passengers flying and concluded that the changes will result in increased revenues. In my case, that will likely not be the case. That said, I remain a loyal customer and appreciate the courtesies you do offer.

W

Nicely written. I suggest you don't count on Jeff to see this here; but, send it to him in an email or snail mail to be certain.

Gargoyle Aug 13, 2009 11:08 am


Originally Posted by OlderGeek (Post 12220389)
Hi Jeff,

First, let me say hello. This is my first post.

Welcome to FlyerTalk. That is one of the best composed posts in this thread. Well thought out, factual, to the point.

It also proves that FT postcount is meaningless. :D

DP-340 Aug 13, 2009 11:10 am


Originally Posted by edscholl (Post 12220050)
as a gold this year, i've been upgraded on all my lax-atl flights, and lax-jfk. it looks like i missed out on upgrades just one jfk-lax flight. ^ overall, i'm over 80% on upgrades this year. :p last year as a silver, i gut skunked- a big fat 0 on upgrades. the year before as a silver, i was 25%; this year as a silver, my girlfriend is at 75% (only flown 4 flights though).

so overall, from my view, there appears to be a lot more upgrades to be had...

Flying mostly out of LAX, I have also seen an increase in % upgrades this year, while at the same time, the number of available seats showing on the board in Y seems to be lower.

When you consider that it has never been easier to become Medallion (with 3x MQM and AMEX promotions), my conclusion is that many Medallions are just staying home or flying other airlines (like OlderGeek above). Hence, I am not surprised that DL is letting people go and reducing destinations/flights.

BTW, I think that OlderGeek is right on. DM is not competitive with AA's ExP (although I think that PM on DL is because of the 75k MQM). If DL came up with "best in class" DM perks they would attract more business from me and probably many other PMs. Like OlderGeek I am absolutely not interested in DM (even if I typically fly about 120k MQM/year on DL).

MikeMpls Aug 13, 2009 11:42 am


Originally Posted by OlderGeek (Post 12220389)
Hi Jeff,...

Should note once again that SkyMilesInsider is not Jeff, but probably works for Jeff.

Jeff is RealDLInsider.

+1 for recommending that OlderGeek submit his comments the old fashioned way. DL does read & summarize the contents regularly but this posting was too well written to chance losing it in the shuffle.

luv2ctheworld Aug 13, 2009 11:57 am


Originally Posted by edscholl (Post 12220050)
as a gold this year, i've been upgraded on all my lax-atl flights, and lax-jfk. it looks like i missed out on upgrades just one jfk-lax flight. ^ overall, i'm over 80% on upgrades this year. :p last year as a silver, i gut skunked- a big fat 0 on upgrades. the year before as a silver, i was 25%; this year as a silver, my girlfriend is at 75% (only flown 4 flights though).

so overall, from my view, there appears to be a lot more upgrades to be had...

Stating this without a qualified source, but I suspect the state of the economy is the main factor for more upgrades. The previous couple of years as Gold, I only got 1 upgrade (out of 5) on LAX-JFK route.


Originally Posted by LegalTender (Post 12220373)
Except that 2010 GM/PM ranks will be swelled by newbie MQM bonus babies.

True, the real answer will be in 2011 after the Gold/Plat "lites" get thinned out (unless of course the economy continues to be in it's sad state, OR DL throws more "crack" miles at us; ironically it may have to if the economy is still stuck).

Disclosure: I will probably be a Plat "lite" for 2010... but I won't be bothering you Plats for 2011 ;)

DeltaFirst Aug 13, 2009 12:51 pm


Originally Posted by luv2ctheworld (Post 12220815)

Disclosure: I will probably be a Plat "lite" for 2010... but I won't be bothering you Plats for 2011 ;)

You mean Diamonds, don't you?


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