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Old Jul 28, 2009 | 3:47 pm
  #136  
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Originally Posted by JoeFlyer
First, please take the DL NW debate elsewhere. While I appreciate both perspectives, it's debating the past. They're one airline now and there's no going back. Let's focus on the 2010 Program.

I agree with the above from ClipperDelta. Delta as the number one airline is in a powerful position. They could have said "we're making our 3rd tier 100k" or "we're conducting segment upgrade coupons" like American and United. Instead, they put forward a program that kept everything pretty level and threw in some nice surprises. :-:

If started by rating the Delta / Northwest programs before merger each a 5 (their base level), then I would say the 2010 Program is now a 5.5 for Delta flyers and a 4.5 program for NW flyers. I really like the upgrades of award tickets. That's the biggest new perk, but we knew about that months. Some of the other stuff is cool (like PMUs being something else), but there are no big surprises. Having lived through a time where Delta kept taking away from its PMs, I like anything that keeps us even or better -- and this is a little bit better for DL flyers. I completely understand how NW flyers are still bummed.
Also, I mean for the longest time, the biggest complaint was the inability to use a PMU on day of departure. This in itself is a huge program benefit.
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Old Jul 28, 2009 | 3:48 pm
  #137  
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Originally Posted by ClipperDelta
It's precisely because Delta is now the world's largest airline with a broad network touching all continents with their own metal that they are able to afford NOT to give more stuff away.
That's what they hoped would be true. At this point it's hard to allocate the red ink between economic downturn & elites voting with their feet.

Their service to two continents is tenuous at best. They're scaling back in Australia & way back in Africa.

In the end as the economy recovers, my bet is that DL/NW will not be the sum of DL + NW but only marginally larger than DL + what's left of NW's NRT operations.
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Old Jul 28, 2009 | 3:52 pm
  #138  
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Originally Posted by pbarnette
First we pretend that NW Plats got SWUs when only those that hit 120k got them.
Indeed...the way people have been going on about the NW SWUs, one would think that all Plats got them...All WorldPerks Plats between 75K and 120K EQMs a year (which are quite a few) never ever got a single SWU. In fact, the only way for these folks to get an upgrade internationally (not including the whole "Phantom Upgrade" thing or op-ups) was to use miles which were restricted to Y or B fares (again, the highest two classes of NW Economy fares)......selective amnesia at its best....
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Old Jul 28, 2009 | 3:53 pm
  #139  
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Originally Posted by pbarnette
Let's trot out the ONE plane that NW had that was above average and pretend that represents the NW fleet! This is exactly the sort of misinformation and selective memory from the former NW crowd that has reared its head here. First we pretend that NW Plats got SWUs when only those that hit 120k got them. Now we are pretending that the A330 represents the totality of the NW fleet, as opposed to the 753s or the DC9.

And, FWIW, even the DL 763s were impeccably clean and well-maintained. I would love AVOD, but have no complaints about maintenance or cleanliness. The same cannot be said for NW planes of similar age.

And, while we are praising the NW fleet, what is with the "rain" on the A330 exit rows? Seriously, I love these seats - best TATL Y seats available - but NW can't figure out a way to keep me from being dripped on by condensation?
I flew DL once, since the merger, and did like the little map from ATL-PDX. I did not like going to ATL from MKE. The few times I looked at NW / DL since merger it was very disappointing how often some ridiculous RJ would show up. I do not remember flying jungle jets with NW, maybe I was lucky.

Funny everyone loves the A330 but boy do I like exit row and bulkhead on their B747 upstairs. I think rows 73 and 77. I also like the upstairs of B747 on KLM from ORD.

As for me I'd rather have a better FF program than a better plane. I surely would rather fly a mainline plane the a jungle jet.

Last edited by thepla; Jul 28, 2009 at 4:05 pm
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Old Jul 28, 2009 | 4:05 pm
  #140  
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Originally Posted by thepla
Funny everyone loves the A330 but boy do I like exit row and bulkhead on their B747 upstairs. I think rows 73 and 77. I also like the upstairs of B747 on KLM from ORD.
I only like the A330 in coach. Up front, it is incredibly pedestrian. WBC was/is decidedly ho-hum. Would I choose it over CO's BF? Yes. Do I prefer the A330 over a DL 763? Sure. Beyond that? It ain't exactly a world-beater. All of my paid J used to go to BA, where I got a flat bed and far superior lounges. Cut-backs at my company have crimped my paid J spending, but I certainly am not going to be chomping at the bit to spend my hard-earned cash to sit in WBC. But we are now getting waaaaay off-topic.
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Old Jul 28, 2009 | 4:13 pm
  #141  
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Originally Posted by ClipperDelta
Can you use your CO miles to upgrade with co-pay to BF to SYD or SIN or JNB or SCL or SVO?
Yes to SCL, actually. And without a co-pay. CM is a nice partner to have.

As for the others, right now CO does permit upgrades on KL which gets a few more cities in the mix and no one really knows what will happen with upgrades in *A.
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Old Jul 28, 2009 | 4:14 pm
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Ok everyone... let's take a deep breath....




**Now back to the regularly scheduled programing**

Last edited by WBurcham; Jul 28, 2009 at 4:29 pm
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Old Jul 28, 2009 | 4:23 pm
  #143  
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2010 Diamond - Missed Opportunity

Let me voice my opinion as another Platinum who feels this new level is very underwhelming.
I will end the year at about 105K and had every intention to stretch to the 125K, until I read the lackluster benefits.

As others stated, if DL had allowed TRUE SWUs as their competition does, that would have made this level more interesting, and perhaps closer to 'best in class.' I'm not sure how Jeff can keep a straight face when he says DL is 'Best in Class' when it offers SWUs at Y/B/M fares only.

Additionally, what's the benefit for us NW WC Lifetime members?

Oh, and thanks for lying to us by telling us that free award redeposits are being taken away from us plats due to 'misuse by plats' only to bring it back as a Diamond benefit.

I've lost the little faith I had left in this company, how unfortunate...

RIP, NWA, you are missed...
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Old Jul 28, 2009 | 4:26 pm
  #144  
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Originally Posted by sbm12
As for the others, right now CO does permit upgrades on KL which gets a few more cities in the mix
DL offers this too. CO offers one additional class of service (S, right?). I don't find the difference between the CO and DL to be significant, though it might be for a very small sub-set of flyers.

Originally Posted by sbm12
and no one really knows what will happen with upgrades in *A.
Well, CO partisans may not really "know" (I'm amazed at the CO FFers holding out hope for elite bonuses on *A metal), but they will have nobody but themselves to blame when they get the details. I would assume that the upgrade chart will look largely like this:

http://www.miles-and-more.com/cdauti...dia_682812.pdf

I applaud the *A efforts to come up with alliance-wide benefits, but let us be honest about the fact that those efforts have largely led to restrictive earning and redemption rules. There is no reason to believe that CO - the most restrictive US ST program - will suddenly set the bar in *A.
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Old Jul 28, 2009 | 4:27 pm
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Originally Posted by Gargoyle
That said, I do wish Jeff had come right out and said that they looked at the numbers, and this was the most they could afford to do for us.
I thought that this is essentially what you were told at the ATL DO. Didn't Jeff say that each element of the program was under the microscope and for every benefit they gave us, something else had to offset the cost? A top to bottom cost/benefit analysis is how I interpreted that.

Originally Posted by Supersonic Swinger
A publicized tier based on revenue might finally send a message that very frequent sLUT flyers are not the absolute most profitable customers an airline has and hence it's best perks should not be reserved for them.
There are many here who do not agree with you on this.

Originally Posted by MikeMpls
Face it, the subgroup that imagines itself to be so preeiminently valuable really isn't.
See?

Originally Posted by jfulcher
According to what I see DM would have same upgrade priority as EP. So why not axe EP and just maintain DM? Same thing pretty much right?
Perhaps, but EP may still have upgrade priority over DM, which is all I really need from that level now.

Originally Posted by SoCalLen
The problem with this: Delta's management is delusional. Absolutely delusional. People are not spending the money on J seats, regardless of the fact that they know they will not be upgraded for free.
You may be right; but, where are the numbers to back this assertion? Surely you can give any company an ounce of credit for looking at the (proprietary) numbers as they make decisions on what can be given away and what cannot. Do have the same data at your disposal?

Originally Posted by DiverDave
There is some speculation that EP will be mostly folded into DM (the 125K requalifying threshold for EP is a clue), and return to its roots as a very limited program for corporate execs.
I have not heard this speculation. Where did you?

Originally Posted by MikeMpls
The old and shabby fleet & bitter workforce is a myth.
A myth is a unicorn or Pegasus...things no one has ever seen. The condition of NW's fleet and attitude of their workforce is no myth.

Originally Posted by avflyer
Also, I mean for the longest time, the biggest complaint was the inability to use a PMU on day of departure. This in itself is a huge program benefit.
Correct...and the new SWU policy takes care of my single biggest complaint against SM.

Originally Posted by thepla
I surely would rather fly a mainline plane the a jungle jet.
+1! I'm even willing to sacrifice frequencies for mainline jets.
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Old Jul 28, 2009 | 4:46 pm
  #146  
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Originally Posted by ClipperDelta
Indeed...the way people have been going on about the NW SWUs, one would think that all Plats got them...All WorldPerks Plats between 75K and 120K EQMs a year (which are quite a few) never ever got a single SWU. In fact, the only way for these folks to get an upgrade internationally (not including the whole "Phantom Upgrade" thing or op-ups) was to use miles which were restricted to Y or B fares (again, the highest two classes of NW Economy fares)......selective amnesia at its best....
Nobody's pretending any such thing. The 90K/120K/160K/etc. rewards were an extension of the Plat program called Elite Extra Perks (with some token bones thrown out @ 60K for Golds, too).

What DL now offers is less than what NW Plats had at any of those levels (except for the TP otherwise knows as PMUs).
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Old Jul 28, 2009 | 4:53 pm
  #147  
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Originally Posted by MikeMpls
The 90K/120K/160K/etc. rewards were an extension of the Plat program called Elite Extra Perks
Could we have a side-by-side chart of the NW Elite Extra Perks, the old DL 100k/125k/150k threshold bonuses, and the current program, so we can do a fair comparison?

Originally Posted by MikeMpls
(except for the TP otherwise knows as PMUs).
(btw, considering how most companies are scaling back everything in this economy, even if they only held close to par that is nothing to sneeze at, and if we do have to sneeze, at least DL gives us TP)
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Old Jul 28, 2009 | 4:54 pm
  #148  
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Originally Posted by pbarnette
I only like the A330 in coach. Up front, it is incredibly pedestrian. WBC was/is decidedly ho-hum. Would I choose it over CO's BF? Yes. Do I prefer the A330 over a DL 763? Sure. Beyond that? It ain't exactly a world-beater. All of my paid J used to go to BA, where I got a flat bed and far superior lounges. Cut-backs at my company have crimped my paid J spending, but I certainly am not going to be chomping at the bit to spend my hard-earned cash to sit in WBC. But we are now getting waaaaay off-topic.
I do agree, in coach, A330 is better than the B747. I am on my first 767-400ER to CPH next month in Business.
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Old Jul 28, 2009 | 4:59 pm
  #149  
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Originally Posted by MikeMpls
Nobody's pretending any such thing. The 90K/120K/160K/etc. rewards were an extension of the Plat program called Elite Extra Perks (with some token bones thrown out @ 60K for Golds, too).

What DL now offers is less than what NW Plats had at any of those levels (except for the TP otherwise knows as PMUs).
I was specifically referring to the SWUs, which is what the uproar from most on this board seems to be about; SWUs were only attainable at the 120K level, which limited them to a 'select' group of flyers....
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Old Jul 28, 2009 | 5:00 pm
  #150  
 
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Sorry for the dumb question

As a soon to be 1st time platinum member I will be receiving these SWU's if I choose. Aren't unlimited upgrades given out complimentary anyway within a 5 day window? Under what circumstances would I use one of these certificates rather than just get a regular upgrade?

Thanks.

Frank Serrino
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