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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Breezeway: The Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/723958-breezeway-definitive-thread.html)

thenewbie Sep 20, 2008 7:58 am

These should help...

http://www.flyertalk.com/forum/showt...ight=breezeway
http://www.flyertalk.com/forum/showt...ight=breezeway

randidliyo Sep 20, 2008 8:33 am

Yes, It doesn't work because they put the breezeway line out of the way of the scanner. CO does it corectly because their blue carpet is closest to the scanner and the regular boarding is away from the scanner. Why can't DL just copy CO and do it right?

randidliyo

flylinda Sep 20, 2008 8:42 am

Mine usually says boarding.....broading must be women first!!!!!! (couldn't resist)

tonypct Sep 20, 2008 8:42 am

Damn! From the title thread, I thought this was a completely different topic. ;) :D

jtrue28 Sep 20, 2008 8:47 am

yesterday in ATL for our flight to LAS they did it the way it should be done. they called FC only, then they called zone 1 (which I assume has more than just FC), then they called zone 2 and breezeway, etc....

CJKatl Sep 20, 2008 8:56 am


Originally Posted by randidliyo (Post 10397676)
Yes, It doesn't work because they put the breezeway line out of the way of the scanner. CO does it corectly because their blue carpet is closest to the scanner and the regular boarding is away from the scanner. Why can't DL just copy CO and do it right?

randidliyo

Agreed. When DL announced the Breezeway, I was happy, thinking this would be like CO. Gosh, was that a wrong assumption. DL has handled this very, very poorly. The fact that Breezeway boarding doesn't start after Zone 3 is evidence that DL must be run by people who have never actually flown the airline. If anyone important at DL saw the cluster-buck that is Breezeway boarding, it would be stopped instantly.

In fact, if you've ever seen the South Park episodes that mocks Family Guy, those epis might have the only logical explanation for how the Breezeway rules were written. Somewhere in Atlanta, a few blocks from the airport, there must be a giant water tank!

NOLAnwGOLD Sep 20, 2008 12:17 pm

So NW launched their elite line and has taken some time to get it right and often now so worked out.....it was a classic example of a new concept without any training to the GAs. Seems like DL did the same thing.....so give them a few years and maybe they'll get it right at some point....

N830MH Sep 20, 2008 1:56 pm


Originally Posted by jtrue28 (Post 10397737)
yesterday in ATL for our flight to LAS they did it the way it should be done. they called FC only, then they called zone 1 (which I assume has more than just FC), then they called zone 2 and breezeway, etc....

Correct! When DL is called the zone 2 as priority boarding for FO, GM, PM Elite are allows to get on the aircraft. I always to get on board the Zone 2 all of the times. That's why I am frequent flyer on DL all of the times. You should wait for agents to be called. You can allows to get on the planes by zone 1 or 2 then general boarding will be begin boarding is zone 4 through 9.

mersk862 Sep 20, 2008 2:56 pm

Wish they'd go with the CO policy, which from what I've seen (when not on RJs or arriving to the gate kinda late from the PC, which is quite often since CO likes to board 35-40 minutes early; rather than the 25-30 minutes DL does):

First Class is invited to board over the EliteAccess carpet
If your Boarding Pass says EliteAccess on it, you are now welcome to board
General boarding by rows, starting at the rear.

Thus, what I'd like to see DL do is the following:

Call all those with a Zone 1 boarding pass to board over the Breezeway lane.
Call those with a Zone 2/3 boarding pass (90% of the time they consolidate these groups anyway...) to board over the Breezeway lane.
Zones 4-9 board over the regular lane, with anyone with a Breezeway designation on their BP boarding over that lane.

That way, the Breezeway lane is open from the start of boarding all the way through - there exists no room for confusion. For the first three zones, make everyone board over Breezeway and do it with stipulations (ie, the agent goes on the PA and says "Zone 1 and only Zone 1 can board over the Breezeway lane at this time"). Get everyone used to boarding through Breezeway so that in the future, it's all they will do.

SOBE ER DOC Sep 20, 2008 4:06 pm

Its success varies with the GA. Often I see pax that are eligible to use the Breezeway simply move over the the general boarding line because there are less people waiting there. Then they oh-so-obviously push their into the queue and bypass everyone in the Breezeway. The GAs often try to ignore them but it's hard when there a boarding pass shoved in their faces.

I agree with flipping the line so that the Breezeway is closer to the scanners. Seems to make more sense.

Seminole_Kev Sep 20, 2008 4:15 pm

As it is now, I'd like to see it dumped, but a couple of small things could make it much better I think.

First, and most amazingly obvious that I can't believe Delta missed it, If there is only one scanner, put the scanner on the breezeway side! Such a simple thing that they missed.

Second. They need to be strict about boarding Breezeway first from zone 2 on. I can't tell you how many times I see people start to get in the breezeway line after FC boards, so I (if zone 2) get in line as well. As soon as they start to board zone two, everyone else (also zone 2'ers) piles into the regular line and board ahead. Ugh.

mersk862 Sep 20, 2008 5:04 pm

Of course, while we're at it, is there any chance we can get the Zone 4-9ers to not board when it's Zones 1-3? That's the bigger pet peeve of mine, and it's rather rare that I see a GA tell someone no, you can't board now, wait your turn.

FlySkyTeam Sep 20, 2008 5:48 pm


Originally Posted by thenewbie (Post 10397559)

From my post above, this link says it all:
http://picasaweb.google.com/flyskyteam1/DeltaBreezeway#

StayingHomeIsBetter Sep 20, 2008 7:22 pm

I've found Breezeway to work fairly well and to be helpful when I missed the Zone 1 boarding.

It's a way of expeditiously getting onto the jetway so that you can quickly get down to the end and join the line of 30 or 40 people queued up at the door of the plane... between you and your seat. ;)

CarolDisney1 Sep 21, 2008 8:01 am


Originally Posted by sany2 (Post 10186941)
I can tell you in South America, the concept of boarding in an orderly fashion is entirely lost on people, who for some inexplicable reason begin lining up as much as an hour!! before the flight boards. The breezeway is useless based on my recent experiences, so I just boarded at the very beginning, by squeezing through the crowd.

Are you sure that not ABQ?

I was there last Friday. WHAT A NIGHTMARE! First well over half the plane was "Breezeway", second they ALL had to stand directly in front of the TWO boarding areas. You literally could NOT figure out where the entrance to the plane was for the hundreds of folks SHOVING thier way up there.


I thought they were going to stop Breezeway until AFTER zone 2. And for those of you racing up there to get in the Breezeway line to "avoid the zone 2 line" Those folks were also breezeway eligble. I always just get in the zone 2 normal line. I see no real reason to get in a long line early to "be in the breezeway" It's not SW!


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