NWA012

This is not a published policy - you are reading the rules here.

luvsbucks

Printed tickets are sent through a clearinghouse (at least they were back in the day). The airline submitting the paper ticket would receive the face value credit for it.

How is NW handling DL 006 ticket stock? Are they accepting the etkts moreso under BUMP than previously?

ADLFO

It has been reported (see post #299 above) that not only DL but AS tix can now be BUMPed easier as well.

luvsbucks

I guess it would have helped had I read huh? Thanks for the info.

bmw303

Has anyone had experience with bumping a Continental revenue ticket to nwa using the GATO bump in Boston (Logan Airport)?

I have an upcoming flight on Continental (booked by someone else), and I would much rather fly NWA.

If you dont think GATOBump would work --- is there any chance Continental would just endorse the ticket to NWA?

thanks

cfischer

unless it's a paperticket, or some irrops on Continental, there is no reason they would release the ETKT ... you can try, but under normal operations it is not very likely.

NWA012

For now CO e-tickets do not need to be released. NW has access to all CO e-tickets and vise versa. Endorsing is not necessary with CO...but slim chance they would just put you on NW.

bmw303

hi nwa012

Thanks for responding.

Are you saying that NW agents are able to take the ticket outside the bump program and that I can just ask them to take over it? or do I need to tell the NW agent about G ATO Bump?

NWA012

Well it's basically the BUMP program but CO and NW have an agreement to take eack others tickets outside of the BUMP program.

ljderm

Have used the B U M P with mixed success and failures over the last 5 years since starting to read about it here in FT. Was lucky enough about 4 years ago to get a printout (about 6 pages as I recall). I have read many of the posts here just to see if there is new information about how to hand NW money and have them take it. My experiences largely reflect those on this board. There are stations where they are great about it and some that wouldn't take the time no matter what.

Here is my question# 1: Since I read from NW012 that DL tickets are now easily available, I want to be able to interpret easily......

My experience has been that CO tkts can be requested thru the computer immediately and are then open for use. DL has never been like this. I always have to go to DL and beg for a paper ticket (have been fairly lucky) and then NW does the reroute. So is DL now going to be as easy as CO?

An experience with US last year, was that the NW agent was able to essentially "swipe" my US ticket by just displaying the etkt number (ETR) and printing it to paper. Yes, that is correct, from a NW terminal, the US ticket was printed to paper and used for the reroute. Question #2 here: Can this be done with anyone else of the interline carriers? I think there was a problem trying it with AA and UA. All this is of course to eliminate the nasty business of obtaining your own ticket that you yourself have paid for from another carrier, in order to give the revenue to NW.

NW012 your feedback is great. Please keep it up, and I will be willing to keep flogging myself with these agents until someone rebooks me!!!

NWA012

Yes, DL is as easy as CO now along with AS.

I have heard of success with getting other carriers tickets. Personally I have never had any success with an AA ticket or a DL ticket before the merger. From what I have known in the past with carriers such as AA US etc. NW had to be involved in some way for NW to have access to a ticket without the other carrier giving access. I guess it's hit or miss. If I can ever help send me a private message.

Keep trying to BUMP, the program is alive and well!

jasperJ8

is this only for those travelling on full fares? i would assume discounted tickets with charges on changes and all wouldn't be good B U M P candidates?

NWA012

It's on any ticket that has revenue...generally not BULK tickets unless from CO/KL/DL. Most of the tickets we BUMP are discounted tickets.

ADLFO

Obviously I've been asking a lot of questions about this program in this thread, so I finally tried to put what I have learned into action. With the help of a very knowlegeable and helpful NW agent, I was able to successfully BUMP a CO ticket this weekend. This was my first customer service dealing with NW as a DL PM, and I am sooo impressed. Great job NW and special thanks to all the NW angels here on FT who have not only made us aware of this program, but spelled out how it works as well. ^^

drsan

ADLFO, great to hear you had success and are pleased with the service from NW. We old-timers on NW are not surprised...but nevertheless, nice to hear NW treated you well. I have DL segments coming up this week (STL-ATL-EYW and back) so we will see what transpires.