Oct 7, 2018, 9:58 am
Last edit by: Canarsie
This discussion is unique on FlyerTalk in that it allows members who visit the Delta Air Lines SkyMiles forum to publicly comment on the decisions and actions of its moderators even though Rule 18 on FlyerTalk specifically prohibits doing this:
The moderators of the Delta Air Lines SkyMiles have learned a lot from your input through this discussion; and it has also served to resolve issues over the years often in a humorous manner.
Despite the existence of this discussion, the moderators of the Delta Air Lines SkyMiles still request that you first address any questions or concerns pertaining to the decisions and actions of the moderators via private communications before posting them publicly, as most issues can usually be resolved this way. Please use this discussion sparingly and only when necessary.
Thank you.
Regards,
Canarsie, obscure2k and ryandc99
Co-moderators, Delta Air Lines SkyMiles forum
Discussion Of Moderator Actions
Discussion Of Moderator Actions
Moderators value your private views and feedback related to their actions and duties. You may submit appropriate feedback to moderators by private message or e-mail. Do not post comments about moderator decisions or actions, or about the work of moderators, unless a moderator has invited members to post feedback in a particular thread.
Any concerns about the actions of a moderator should be directed exclusively and privately to the [email protected].
Any concerns about the actions of a moderator should be directed exclusively and privately to the [email protected].
Despite the existence of this discussion, the moderators of the Delta Air Lines SkyMiles still request that you first address any questions or concerns pertaining to the decisions and actions of the moderators via private communications before posting them publicly, as most issues can usually be resolved this way. Please use this discussion sparingly and only when necessary.
Thank you.
Regards,
Canarsie, obscure2k and ryandc99
Co-moderators, Delta Air Lines SkyMiles forum
Moderators Guilty of Premature Evacuation
Dec 25, 2013, 10:30 am
#1546
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,015
Yes, I realize now, that my <supposedly fun> title, perhaps wasn't as original as it could have been.
That said, I never doubt the fairness of you guyz. If anything, you're very liberal as to what you allow us to post most of the time. Thanx again for your consideration.
DT
That said, I never doubt the fairness of you guyz. If anything, you're very liberal as to what you allow us to post most of the time. Thanx again for your consideration.
DT
Dec 25, 2013, 2:06 pm
#1547
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,961
Not a problem, as serving FlyerTalk members is our job and your holiday wish has been granted.
Dec 25, 2013, 6:24 pm
#1548
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,015
Dec 25, 2013, 8:21 pm
#1549
Join Date: Jun 2005
Location: Indianapolis, IN
Posts: 389
Maybe it has been discussed somewhere in the 104 pages of this thread but.... In the world of forums a thread like this typically is considered inappropriate. Any site I've ever owned or worked on would have deleted this thread. There is typically little tolerance for calling out site staff. The fact that this thread still exists should say something about the people that work this site. They are extremely tolerant and very forgiving. I don't know how they do it quite honestly. I mean no disrespect to the OP and anyone else that has replied. I am simply stating my experience in the forum world going back a very long time. Then again there is probably a huge difference working with aviation enthusiasts compared to gamers & fan girls.
Dec 25, 2013, 8:35 pm
#1550
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Dec 25, 2013, 9:41 pm
#1551
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,015
Maybe it has been discussed somewhere in the 104 pages of this thread but.... In the world of forums a thread like this typically is considered inappropriate. Any site I've ever owned or worked on would have deleted this thread. There is typically little tolerance for calling out site staff. The fact that this thread still exists should say something about the people that work this site. They are extremely tolerant and very forgiving. I don't know how they do it quite honestly. I mean no disrespect to the OP and anyone else that has replied. I am simply stating my experience in the forum world going back a very long time. Then again there is probably a huge difference working with aviation enthusiasts compared to gamers & fan girls.
...I have learned more about how to moderate forums on FlyerTalk than any other method primarily because of this discussion and other forms of honest input from fellow FlyerTalk members — and I believe the way I moderate forums on FlyerTalk is more effective as a result.
Besides, I believe in being transparent about my style of moderation, as it seems to encourage trust that I am trying to do what is best for the majority of FlyerTalk members whom I serve. I attempt to serve all FlyerTalk members as best as possible — but even I know that one cannot please everybody.
I have no problem with criticism with how I moderate on FlyerTalk — as long as that feedback is constructive.
FlyerTalk has morphed from an Internet web site pertaining to the earning and redemption of frequent flier loyalty program miles and points into a community over the years. To many — including myself — FlyerTalk is more than “just another Internet web site.” Part of my job as a volunteer moderator is to help keep FlyerTalk a place that encourages the spirit of community; as well as encourages the contributions of valuable information and insight pertaining to miles, points and travel.
There were moments in the past where the closing of this discussion was a possibility. I personally have vehemently fought against that each and every time — and I am quite fortunate to work with fellow moderators who feel similarly to what I believe.
It is a testament to members of FlyerTalk who frequent the Delta Air Lines | SkyMiles forum that despite this discussion remaining open to all for greater than ten years, it has relatively seldom been used.
This discussion seems to have continually served its purpose. It has worked quite well — and one cannot argue with success.
Dec 26, 2013, 1:29 pm
#1552
Join Date: Jun 2005
Location: Indianapolis, IN
Posts: 389
I ran a site for the hosts of a TV show. Probably 90% of the members were female. Maybe the correct word was "fangirl" instead of "fan girl". But in any case...
http://www.urbandictionary.com/defin...erm=fan%20girl
They would run you over if you weren't careful. :-)
http://www.urbandictionary.com/defin...erm=fan%20girl
They would run you over if you weren't careful. :-)
Dec 26, 2013, 5:26 pm
#1553
Original Poster
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,907
Maybe it has been discussed somewhere in the 104 pages of this thread but.... In the world of forums a thread like this typically is considered inappropriate. Any site I've ever owned or worked on would have deleted this thread. There is typically little tolerance for calling out site staff. The fact that this thread still exists should say something about the people that work this site. They are extremely tolerant and very forgiving. I don't know how they do it quite honestly. I mean no disrespect to the OP and anyone else that has replied. I am simply stating my experience in the forum world going back a very long time. Then again there is probably a huge difference working with aviation enthusiasts compared to gamers & fan girls.
Dec 26, 2013, 5:30 pm
#1554
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Dec 27, 2013, 12:14 pm
#1555
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Jan 4, 2014, 6:03 am
#1556
Original Poster
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,907
OK, here is an issue which I would like to discuss. Recently, I started a thread about the change in the medallion expiration date from March 1st to Feb 1st starting in Feb 2016. Before starting that thread, I did a search for " medallion expiration date" and that proved useless because there are a gazillion posts dealing with medallions. The thread had a half dozen thoughtful posts, and one from a FT do-gooder that mentioned that this news had been posted in the Skymiles changes thread, which is already a mega-thread.
Here is my question, and I guess my complaint... what is wrong with a separate discussion thread about a particular aspect of a larger subject? Members who wish to put the microscope to a particular issue should not have to search through a mega-thread to keep that discussion going. Moderators that bury sub-topic thread into a mega-thread just promote the overall din... the Skymiles changes run the gamut from SWU changes, PM demotions, trans-con upgrades being kaput etc. There should be nothing wrong with sub-topic threads as long as they stay on topic.
I give this specific example, but it is the greater principle which merits some discussion, IMO. It goes back to my overall mindset stated so many years ago in this thread... "the moderators that moderate the best moderate the least!"
Here is my question, and I guess my complaint... what is wrong with a separate discussion thread about a particular aspect of a larger subject? Members who wish to put the microscope to a particular issue should not have to search through a mega-thread to keep that discussion going. Moderators that bury sub-topic thread into a mega-thread just promote the overall din... the Skymiles changes run the gamut from SWU changes, PM demotions, trans-con upgrades being kaput etc. There should be nothing wrong with sub-topic threads as long as they stay on topic.
I give this specific example, but it is the greater principle which merits some discussion, IMO. It goes back to my overall mindset stated so many years ago in this thread... "the moderators that moderate the best moderate the least!"
Jan 4, 2014, 7:37 am
#1557
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,015
However, cases like that often depend on what fellow FlyerTalk members report to us — and we are left to decide what to do. Usually, if a discussion is not reported to us, we do not moderate — simple as that.
As far as something being “buried” in a discussion, ideally I would want to see a direct link to it from a WikiPost in that same discussion for easy access — but then anyone can do that.
Speaking for myself, my goal is to help ensure that the experience of using FlyerTalk is as easy, efficient and informative to as many FlyerTalk members as possible. If i perform an official action as a moderator and a FlyerTalk member gives me a good reason to reverse it, I usually do.
Unfortunately, not everyone agrees with every moderator action taken — even if that action means no action — and I try to use my judgment in determining what to do and when.
Of course, if you have any thoughts or ideas on what you believe would improve how the Delta Air Lines | SkyMiles forum is moderated, by all means us know — but please realize not everyone will agree with your thoughts and ideas.
Jan 4, 2014, 7:54 am
#1558
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
Sorry to sound like 'brown-noser but IMO the mods here do a very admirable job!
Jan 4, 2014, 8:53 am
#1559
FlyerTalk Evangelist
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,169
Jan 4, 2014, 10:03 am
#1560
Original Poster
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,907
Nothing, really.
However, cases like that often depend on what fellow FlyerTalk members report to us — and we are left to decide what to do. Usually, if a discussion is not reported to us, we do not moderate — simple as that.
As far as something being “buried” in a discussion, ideally I would want to see a direct link to it from a WikiPost in that same discussion for easy access — but then anyone can do that.
Speaking for myself, my goal is to help ensure that the experience of using FlyerTalk is as easy, efficient and informative to as many FlyerTalk members as possible. If i perform an official action as a moderator and a FlyerTalk member gives me a good reason to reverse it, I usually do.
Unfortunately, not everyone agrees with every moderator action taken — even if that action means no action — and I try to use my judgment in determining what to do and when.
Of course, if you have any thoughts or ideas on what you believe would improve how the Delta Air Lines | SkyMiles forum is moderated, by all means us know — but please realize not everyone will agree with your thoughts and ideas.
However, cases like that often depend on what fellow FlyerTalk members report to us — and we are left to decide what to do. Usually, if a discussion is not reported to us, we do not moderate — simple as that.
As far as something being “buried” in a discussion, ideally I would want to see a direct link to it from a WikiPost in that same discussion for easy access — but then anyone can do that.
Speaking for myself, my goal is to help ensure that the experience of using FlyerTalk is as easy, efficient and informative to as many FlyerTalk members as possible. If i perform an official action as a moderator and a FlyerTalk member gives me a good reason to reverse it, I usually do.
Unfortunately, not everyone agrees with every moderator action taken — even if that action means no action — and I try to use my judgment in determining what to do and when.
Of course, if you have any thoughts or ideas on what you believe would improve how the Delta Air Lines | SkyMiles forum is moderated, by all means us know — but please realize not everyone will agree with your thoughts and ideas.
I have no issue with mega-threads, and there are certainly times when a new thread deserves to be moved to a mega-thread, such as a question about whether "this connection at JFK is feasible" etc. Obviously, one of the self-appointed deputies must have reported this particular sub-topic thread as redundant, and to a certain degree it was, but these micro-topic threads that attempt to narrow the focus of a discussion to a single issue or aspect have their value. For one thing, they are smaller, and it easier to find info in a more specific thread than a mega-thread.
There is obviously a lot of "noise" on the board, but as much as possible, threads should be allowed to live or die on their own. If nobody contributes to a given thread, it will drop out of sight (the first few pages) soon enough.
Carnarsie, thank you for your thoughtful reply.