Reservation Split Mid-Trip
Jun 26, 2025 | 9:46 pm
#1
Original Poster
Join Date: Mar 2018
Location: Grand Rapids, MI
Programs: Delta SkyMiles, Delta 1MM
Posts: 16
Reservation Split Mid-Trip
A unusual experience. My wife and I on the same confirmation number flew GRR-ABQ. In Albuquerque I checked the return flight on the app to see what the chances of an upgrade were. My wife was not visible. I called Delta. For some reason she was now under a different confirmation number. The Delta agent had no idea why. And the two confirmation codes could not be stitched back together.
Since I am Platinum and she Silver, I was upgraded to first and she wasnt. Ordinarily, we both would have been upgraded since there were open seats
Has anyone had a similar experience?
Since I am Platinum and she Silver, I was upgraded to first and she wasnt. Ordinarily, we both would have been upgraded since there were open seats
Has anyone had a similar experience?
Jun 26, 2025 | 10:22 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,977
Anything unusual happen on outbound flights? They may have split you so one could be upgraded without the other in case only one seat is left. Usually they will ask before they do this. Once split, you can't combine reservations back together.
Jun 26, 2025 | 11:54 pm
#3
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,642
I think the fault I see here is that if someone did that, Delta should have at least told OP.
Jun 27, 2025 | 4:34 am
#4
Moderator: Delta SkyMiles
Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,765
If the Delta rep you spoke with didn’t know, it’s almost certain no one here will know either. There are a lot of speculative possibilities.
Edited to add: The OP PM'd me and stated that one of them were upgraded on the outbound, and therefore that's when the PNR was split.
Edited to add: The OP PM'd me and stated that one of them were upgraded on the outbound, and therefore that's when the PNR was split.
Last edited by emma dog; Jun 27, 2025 at 2:56 pm