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-   -   iphone app errors (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2187199-iphone-app-errors.html)

rylan May 1, 2025 3:43 am

Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap

MeemawCheeto May 1, 2025 3:57 pm


Originally Posted by rylan (Post 37059812)
Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap

What a cluster. No trips showing up. Added one using a ticket number. Will see if it sticks. So looking forward to Monday morning… Hoping for an app update!

woodenshoe101 May 2, 2025 7:35 am


Originally Posted by rylan (Post 37059812)
Anyone find a solution to flights not getting refreshed in the app?
I noticed the app would not refresh my itineraries and was showing things from several days ago... so I removed and reinstalled the app. Now I have ZERO flights/itineraries appearing and it won't let refresh at all.
What a piece of crap

Had the same issue earlier in the week, and did the same thing - delete the app and reinstall, and 0 trips loaded. I added some manually, but for a couple I got an error, didn't matter if using PNR or ticket number; meanwhile the website showed it just fine. Then suddenly yesterday all is OK again - so, give it another 48h or so and see if it corrects.

Of course there are still the "regular" issues with some of the most basic things - slow loading, unable to refresh information after the app has been in background for a few minutes, every f*n time when tapping to open a specific leg seatmap it jumps to the first flight of an itinerary. This last one drives me insane as a lot of my trips have 6+ legs - I have messed up seat assignment becasue of it several times. I also have an issue where I cannot added boarding passes for flights originating ex-US to my phone wallet - its been like this for almost a year. It's beyond pathetic they cannot seem their pos app fixed.

ohhleary May 5, 2025 5:39 pm

Here’s a new one: the app no longer understands what the word “nonstop” means, apparently.

https://cimg9.ibsrv.net/gimg/www.fly...caac76af6.jpeg

emma dog May 5, 2025 6:18 pm


Originally Posted by ohhleary (Post 37068599)
Here’s a new one: the app no longer understands what the word “nonstop” means, apparently.

Nevermind… it has taken me a long while to understand what you’re pointing out. Sorry.

lindros2 Aug 29, 2025 1:57 pm

Absolutely infuriating.
https://cimg8.ibsrv.net/gimg/www.fly...61d5b3374.jpeg
https://cimg9.ibsrv.net/gimg/www.fly...d71e27c57.jpeg

MarTN Sep 1, 2025 10:48 am

App working on iPad, tried 2 iPhones ✖️
 
Thankful to find this thread after trying repeatedly on 2 iPhones. Safari and iPad working fine. Tried using confirmation number and ticket number. I hope it is fixed soon!

https://cimg9.ibsrv.net/gimg/www.fly...88dd90af8.jpeg

MarTN Sep 1, 2025 11:15 am

https://cimg0.ibsrv.net/gimg/www.fly...a5754a932.jpeg
Spectacular and unhelpful chat with Delta app help. Read that last one out loud 😵‍💫

WillBarrett_68 Sep 20, 2025 12:08 pm

I don't think this is an app error but it happened while using the app, today I checked in for a flight tomorrow and now it shows up (in both the app and website) as a multi-city trip instead of a normal one-way with a connection. This means I practically can't use the in-app change flight functionality.

lindros2 Sep 20, 2025 4:12 pm


Originally Posted by WillBarrett_68 (Post 37329838)
I don't think this is an app error but it happened while using the app, today I checked in for a flight tomorrow and now it shows up (in both the app and website) as a multi-city trip instead of a normal one-way with a connection. This means I practically can't use the in-app change flight functionality.

how long is the connection?

WillBarrett_68 Sep 20, 2025 5:00 pm

it's a normal 1 hour 20 minute connection at ATL. It's a normal routing on a single fare element, nothing unusual about it at all.


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