Also noticed that the app is no longer showing my vouchers for drink tickets and skyclub guest passes. It only displays a link to see some of my ecredits/certs.

Same.

This comes and goes.
More "comes" in the past month.
And inconveniently when I needed to use them, but FA's and Sky Club folks didn't seem to care (they pull it from their side).

My vouchers seem to require time to load, perhaps a minute, before the tab will show up when on the “my wallet” screen. iPhone.

Just saw iPhone version 6.8.1 is out..."minor enhancements and bug fixes to keep things running smoothly" with no further elaboration.

as always. There should really be rules around descriptive text.
with that said, the wallet/voucher thing is a server error, not client (unless it's a client request)
it keeps re-occurring.
https://cimg9.ibsrv.net/gimg/www.fly...d61a6984ad.png

I hate that, but to be fair, almost every major app I use...that's almost exactly what their "release notes" say. It seems like companies disclose less and less over time.

Happened to me today when I got upgraded day of departure. Got a notification of a seat change but the app wouldn’t load with the new seat (and showed the “tap to check in” screen, which wouldn’t actually respond when I tried to check in). Had to go through dl.com to get a boarding pass with the correct updated seat assignment

The least-inconvenient workaround for this is to use your mobile wallet. Whether iOS (Apple Wallet) or Android (Samsung Wallet, Google Wallet, etc.), the boarding pass will properly update for schedule changes, gate changes, seat changes, boarding zone changes, etc. My Samsung Wallet-stored boarding pass even properly updates the boarding group color and number (looking at you, DL IT) when getting upgraded to a different service class.

mine has not "properly updated" a boarding pass in the wallet in probably 5 years or more.

Usually that works for me, but in this case even that didn’t auto update! (Eventually re-checking in on the mobile dl.com site let me save the new boarding pass to my phone’s wallet, which then updated the original boarding pass in the mobile wallet)

OMG, the app is driving me batty this morning. I’ve logged into my family’s various accounts over the past month. Today I’m flying from STL. Mrs Dog +1 are flying from ATL. And Pup2 is flying from DAB. I’m only signed into my account yet I’m getting every single boarding notification for every single ticket.

Additionally , Pup2’s boarding pass is on my phone and is the default to show on my screen despite the fact my flight is earlier AND I never downloaded it.

There should really be a way to clear the cache beyond deleting a reloading the app… like logging out. 🙄

I have/use an application (not app) called iMazing - runs both on Mac and Windows.
My use case was that the Cigna app went haywire and I could not uninstall nor reinstall it - it was in a zombie state which nearly required a total wipe of my phone.
iMazing allowed me to basically clear the app details (on my phone) and/or reinstall the app FROM my computer.
SIDE NOTE - some companies will block this if you have MDM/device management on your phone.

I've used it to back up my devices and selectively reinstall apps. Some times they barf, which is kind of good for your situation - like Teams thinks I have four accounts that I have zero access to - and I was able to clear that.

It's $40 for 3 devices or $50 for 5 devices - and I believe those are iOS devices, not where the application runs.

Thats a huge privacy and security issue as well... its unacceptable to be getting other people's flight info/notifications when you are logged in to your own account and don't have their itinerary listed/added to the app.

Same issue for me here. For over a year now I’ve gotten every single notification for not only myself, but also my husband, mother, and father because at some point I logged into each of those accounts from my phone. Despite logging out, and even deleting, reinstalling, and updating the app, they still appear whenever they travel.

In one sense it was actually inadvertently helpful because I awoke to my husband’s bags arriving at a carousel in his connecting city. Turns out the agent mistagged the bags and that gave us a heads up to start a baggage claim.

Still, these glitches shouldn’t happen.

Version 6.8.2 is out.

First odd thing I’m seeing is that when I checked in for a trip this morning the “add bags” button was already displaying “track bags.” When tapped, it displays my baggage from my outbound a week ago, but showing the new route of flight as the trip I have tomorrow. Will look to see if that fixes itself tomorrow once bags are tagged. I was able to eventually add bags via the passenger details section after lots of taps - shows 2 pending bags now but the tracker still shows the old info.

Is it just me, or is the app still not automatically adding new trips?

are you seeing them in the website but not the app? how are you booking?

Booking in the delta.com, I see them on the website but not in the app.

I'm not experiencing this issue.

I found logging out and back in - or removing the app and reinstalling - fixed this for me.

Delta app just flushed all my manually added (family) trips from my trips. Great, thanks.

Mobile App Not Working Properly
 

Hey everyone, for the last 2 days now me and a friend have both been having issues using the mobile app, not responding, refreshing, lagging, both on separate reservations. Has anyone else been having issues recently?

New one. Tried to change first class seat and app said I had a restriction preventing exit row.

https://cimg4.ibsrv.net/gimg/www.fly...8f3a05c5c.jpeg

Had this happen to me last weekend. Were you trying to move from 1A to 2A? I was trying to move from 1D to 2D. That message appeared momentarily but it switched the seat anyway and I flew the flight, all was fine. This was an IROP rebooking so I chalked it up to that, but maybe it's actually a broader app bug.

I’ve been getting this message often but the seat change still goes through.

Recently I've had two separate reservations where the app would not save my meal selection in F. Had to call in both times. Both reservations utilized an ecredit but otherwise normal.

And now the app is hitting me with the same bug that numerous others have reported with getting an error message when trying to pre-select a meal.

My app today made me check in twice. First time it appeared to drop my seat assignment and displayed a standby pass without a barcode.

weird

I've had seat assignments not appear when looking at future trips in "my trips", but that's been in both the app and website (but if I check the seatmap my seat selection is still there and when I end up checking in the seat assignment is correct on the boarding pass)

overall I'd say things are generally just buggier now than they've been in a while

maybe Delta is now using WestJet IT.
I had to check in nine times in their app last weekend.
BP didn’t work unless I forced mobile site in safari. Never seen that.

The iphone app is such a glitchy mess. I get the "you don't have enough memory" error daily, but I have plenty of memory.

My going theory is that the app reserves memory and then doesn’t clear it when not needed or when logged out. The out of memory error is particular exasperating when I am managing multiple family member accounts.

Have the same issue on a brand new iPhone 16 Pro with plenty of memory. Usually it happens when trying to book something and I often end up resorting to the website.

Tried to make a change to the return leg of an existing US-Europe roundtrip booked with miles. App came back with a shockingly low price (and taxes quoted in GBP - this trip has nothing to do with the UK). I tried making the change but it errors out, claiming I’m logged into the wrong account. I am not.

Checked on the website, there is no such fare available (it was less than half of the originally booked price). So the app is quoting something completely wrong and unrelated to my search.

Great job testing that app, Delta IT. Only the best.

Call me paranoid, but am I the only one who wonders what house of horrors DL may be cooking up for the future? It seems like there are a LOT more IT glitches (even taking the normal poor IT into account) occurring lately. To me, that raises a red flag that they are working on “something”. And if the past is any indicator, it will likely be an “enhancement” that is not in the customers’ favor. Hopefully I am just paranoid (and wrong)…

This isn’t really an “error” as much as a really bad design decision, when I get a push notification of a gate change there is so much dumb fluff corporate-speak in the notification that I can’t actually see the gate number and I have to tap and wait for the app to do its slow-as-molasses update baloney to find out what actually changed

Absolutely, they definitely dumbed down the notification text. "The departure gate for DLxxxx from AAA to BBB has changed...". It's especially lovely to read that at 3:30 AM when you're not fully awake yet but also on your way to the airport, and your heart stops thinking it's a delay or cancellation. They should have the punchline first...i.e., "GATE CHANGE".

And not to be pedantic, and I believe I already mentioned this in the rants/least substantive thread...but the notification text for a delayed flight says something like "your flight has changed." When in reality the flight didn't change at all, just the departure time. That also sent me into a panic the first time I saw the (new) text. I guess maybe in layman's terms "delay" and "Delta changed my flight [time]" could be considered to be the same...but I digress.

The latest release is still trash
even after logging out I cannot get rid of a completed trip. And miles are wrong. (MQD however are fine)
had to delete app - again.

edit - while the other platforms say (1) or (2) or whatever correct number of trips, going in to all of my trips still shows the rogue/completed journey.

So it's a wider IT problem.