Delta app and website technical problems?
#18
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,687
#19


Join Date: Jan 2003
Location: At an Airport
Programs: DL MM 3.2, DM; UAL; AAL
Posts: 469
#20
FlyerTalk Evangelist




Join Date: Jun 2008
Programs: Lifetime Hilton Diamond, Lifetime Marriott Titanium, "Lifetime" DL DM (subject to DL CEO whims)
Posts: 12,801
Hurrah for DL IT.
This week I received an email telling me that my wife had been rebooked on another flight. The only actual change was that the arrival time for one of her flights had been moved up by 4 minutes. She was still on the same flight.
Then I received another email apologizing for a flight delay. No delay. Her flight had boarded full and left 15 minutes early.
And, after months of reporting this to DL, I still cannot check-in for flights using the Firefox browser. (Yes, I have run all of the DL-recommended checks, and then some, to no avail.)
This week I received an email telling me that my wife had been rebooked on another flight. The only actual change was that the arrival time for one of her flights had been moved up by 4 minutes. She was still on the same flight.
Then I received another email apologizing for a flight delay. No delay. Her flight had boarded full and left 15 minutes early.
And, after months of reporting this to DL, I still cannot check-in for flights using the Firefox browser. (Yes, I have run all of the DL-recommended checks, and then some, to no avail.)
#21
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,669
Can't pull up seat maps in the Android app; on every trip it results in

Ok, let me look at the website. Nope, every trip in My Trips:


Ok, let me look at the website. Nope, every trip in My Trips:

#22




Join Date: Oct 2009
Location: LHR
Programs: VS Flying Club, UA Mileage Plus
Posts: 253
I am outside the US and wondered if anyone else is having issues trying to buy a new ticket on the website? It's happened at least 7 times on different browsers and computers this past week where only after I put in my payment details and then hit submit and then instead of giving me a confirmation screen I get taken to a message saying that fare is sold out or gives me a message saying that fare is no longer avaliable and gives me a new fare which is always at least GBP 100 more than what the website is telling me when I put in my payment details.
I thought the narrative was that numbers visiting from outside the US are less particualrly for the winter 2026.
I try refreshing the website or different but then I'm still getting the same fares reflecting the earlier fare so it seems like Delta is just lying to people with these fares on the booking pages on the website as you can't trust any of them
I thought the narrative was that numbers visiting from outside the US are less particualrly for the winter 2026.
I try refreshing the website or different but then I'm still getting the same fares reflecting the earlier fare so it seems like Delta is just lying to people with these fares on the booking pages on the website as you can't trust any of them
#23




Join Date: Aug 2013
Programs: DL DM 1.4MM; IHG Diamond Amb
Posts: 226
I just rebooked a flight about an hour ago, and got an error upon check out. My itinerary seems to have changed, but I didn't get an e-mail conf/receipt and the online receipt doesn't reflect the new ticket (has old flights and says EXCH). Am about to call them to see if it is good on their end (most likely not). I'm also now having issues logging into the website, but the app works fine.
Seems like something might be funky somewhere...
Edit: Seems like the website might be a cache issue...tried another browser and it works.
Seems like something might be funky somewhere...
Edit: Seems like the website might be a cache issue...tried another browser and it works.
#24


Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,315
It has been bad for Days I am sure they will blame this on the Cloudflare outage the other day, I have not been able to check in online twice this week, the app worked eventually. Overall, Delta IT needs a lot of attention.
#25
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,687
I am outside the US and wondered if anyone else is having issues trying to buy a new ticket on the website? It's happened at least 7 times on different browsers and computers this past week where only after I put in my payment details and then hit submit and then instead of giving me a confirmation screen I get taken to a message saying that fare is sold out or gives me a message saying that fare is no longer avaliable and gives me a new fare which is always at least GBP 100 more than what the website is telling me when I put in my payment details.
I thought the narrative was that numbers visiting from outside the US are less particualrly for the winter 2026.
I try refreshing the website or different but then I'm still getting the same fares reflecting the earlier fare so it seems like Delta is just lying to people with these fares on the booking pages on the website as you can't trust any of them
I thought the narrative was that numbers visiting from outside the US are less particualrly for the winter 2026.
I try refreshing the website or different but then I'm still getting the same fares reflecting the earlier fare so it seems like Delta is just lying to people with these fares on the booking pages on the website as you can't trust any of them
#26




Join Date: Jul 2018
Location: Jacksonville, FL
Posts: 275
Anyone ever have their Medallion status in the app show up as "null?" It's been like this for a few weeks now. Website shows me correctly as a Diamond Medallion, but the app won't change from "null" despite reloading/relaunching. It obviously doesn't actually matter, I'm just wondering if anyone else has this issue.


#27



Join Date: Aug 2022
Location: IND
Programs: Delta SkyMiles (DM), Marriott Bonvoy (Titanium, LTP)
Posts: 1,204
Anyone ever have their Medallion status in the app show up as "null?" It's been like this for a few weeks now. Website shows me correctly as a Diamond Medallion, but the app won't change from "null" despite reloading/relaunching. It obviously doesn't actually matter, I'm just wondering if anyone else has this issue.
Spoiler
Swipe down on the screen to refresh, and your actual status should populate.
Last edited by chipbennett; Nov 26, 2025 at 7:14 am Reason: Legibility
#28
Join Date: Jan 2013
Programs: DL, UA
Posts: 792
No dice for me. Refresh or not, no go. I am null.



Yet another example of that crack Detla IT.