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Pulling the trigger on RUCs

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Old Apr 22, 2024 | 8:52 am
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Pulling the trigger on RUCs

By a stroke of luck and a cheap mileage run, I secured platinum at the end of last year for the first (and last) time ever.

For those of you who have years of experience with RUCs, how do you decide when to pull the trigger?

I am MSP based, but travel solely for leisure and mostly outside of peak business times, so my upgrade percentage, especially since becoming platinum is pretty good, and I struggle with the balance of not wanting to waste certificates when I would clear at the window anyway.

I usually try and keep an eye on how full C+ is as the 5 day window nears as a barometer of how many Platinums and above there are, which so far has served me pretty well.

Are there any other indicators you look at before deciding to pull the trigger vs waiting to see what happens at the 5 and 3 day windows?
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Old Apr 22, 2024 | 8:58 am
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Originally Posted by MSPJIN
For those of you who have years of experience with RUCs, how do you decide when to pull the trigger?
Flight >1000 miles + confirmable RUC availability at time of booking = trigger pull.

When PM upgrade % went into the toilet a couple years ago I stopped playing the wait and see game.
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Old Apr 22, 2024 | 8:59 am
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I book into confirmed space only, and consider it well-used for anything of maximal length from MSP (e.g. SFO, LAX, SAN - Hawaii is borderline impossible and I usually don't fly DL there).

Other than silly stuff like the 10pm MSP-SFO, there aren't flights that are so obvious a free upgrade as a PM that it is worth taking the risk for me. What are the timing and destinations that you regularly clear and wouldn't want to waste an RUC?
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Old Apr 22, 2024 | 9:08 am
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Originally Posted by MSPJIN

Are there any other indicators you look at before deciding to pull the trigger vs waiting to see what happens at the 5 and 3 day windows?
I look at the equipment involved. If it is a flight of any substantial length and it is a 737-900, I would pull the trigger quicker than I would an A321 where the exit row is available.

Out of MSP, I have actually seen confirmable Delta One inventory using a RUC. Clearly, that is excellent bang for the buck.
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Old Apr 22, 2024 | 9:15 am
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RUC-able D1 exMSP would be HNL, right? AFAIK the D1 trancons wouldn't be legal routings for a through fare.
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Old Apr 22, 2024 | 3:53 pm
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Time of year matters to me. Early in the year, I'll only use these for a D1 upgrade (which may not be as relevant a threshold for you based on your location).

Later in the year, if I still have some, I'll try them on any flight over two hours, and right at the end of the year, anything at all.
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Old Apr 22, 2024 | 10:20 pm
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Your trick of looking at the C+ load T-121 is solid. While I’ve had upgrades clear at T-72 as PM, my overall experience has been that I either clear at T-120 or at the gate with little in-between.

As others have mentioned, Domestic DeltaOne routes (i.e., HNL) are a clear winner—especially when confirmed at booking (I cleared four for me + companions recently for a red-eye).
If you have trips with multiple connections that can clear at booking, that is another winner.
Another good use is when traveling with friends who are on a separate reservation when your Medallion upgrade clears and theirs doesn’t and you use the certificate to pull them to the front.
I never burn a RUC on a flight that is so short I don’t get a meal. Anything to the West Coast or LAS is a good call.
It’s sometimes fun to use a RUC when there are 75 on the upgrade list and you want to make the DM who is #1 on the UG list gasp when you clinch the one seat available. I did this last year only to find that the person below me on the list then used a GUC to get back to #1 (and then two seats became available, which meant the burnt the certificate for nothing).

I used to fret about not wanting to “burn” the certificate on an upgrade that might otherwise clear on its own at the medallion window. I’ve gotten over this and had no hesitation using certificates when I can clear at booking as it’s nice to have a bird in the hand so to speak.
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Old Apr 23, 2024 | 12:37 am
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MSP is a bit tougher for me to feel "happy" about using one because it's so centrally located. If you have any transcons, ATL-west coast, anywhere to AK, HI, Caribbean, I'd definitely use it on those routes. Mexico and Canada depends on O&D if it's worth it. Sometimes you will find 764 or 359 routes domestically, and I always try to use them on those.

If you're doing all leisure travel just be flexible with dates and look for flights that will automatically clear. Half the benefit of them is being able to relax from the booking date to the travel date knowing that the upgrade list doesn't matter.
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Last edited by matchbox20_is; Apr 23, 2024 at 12:46 am
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Old Apr 23, 2024 | 10:49 am
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I've been PM for a few years now and still haven't mastered the "RUC game". I live in SEA and often fly to destinations in the upper Midwest with connections at either MSP or DTW. Those legs between SEA and either MSP or DTW are tough upgrades because they connect hubs and hence there is a lot of competition from other elites.

I haven't had a complimentary upgrade to F on SEA-DTW/MSP in years. Sometimes the "first class monetization" offer to upgrade is relatively "cheap", like ~14,000 miles. In those cases I might opt for such an upgrade on miles instead of burning a RUC. I usually reserve the RUCs for when I take the SEA-MSP or SEA-DTW "red eye", where I really place value on an F seat.

Really, I think the best you can do is monitor the seat map to see how the C+ and F cabins are filling, and how much they are charging for cash/ mileage upgrades. And apply a little common sense . . . Monday morning and Thursday afternoon/ evening is always going to be a tougher upgrade than a Saturday.

At the gate, it can be interesting to see if they utilize the "Diamond" boarding group and if so, how many board. If all Diamonds have been upgraded, then there is no need to call the "Diamond" boarding group, and I have seen several flights recently where they skip the Diamond boarding group. If some Diamonds board during the Diamond boarding group, that may be an indication that no PMs got complimentary upgrades (I know it is not a foolproof system, but it can be indicative and informative).
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Old Apr 23, 2024 | 1:36 pm
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Last year, I was booking 3-4 weeks in advance and could usually find an option during the day with RUC availability. I would call Delta to be sure, and then book.

Haven't booked any work trips since December, so don't know if availability 3-4 weeks out is still decent or not.

Good luck!

David
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Old Apr 23, 2024 | 3:04 pm
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MSP based here as well. Anything over 900 miles is fair game. If there isn't a meal, C+ is fine for me. Hawaii is tough to confirm, and I'd rather not waitlist... And its Hawaii... Confirmable space in FC is where it's at. The piece of mind is part of the value for me at this point, as MSP doesn't really have many long routes that are able to have RUCs confirmed and applied to.
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