Can't check in using Firefox
#2
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,236
#3
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Most people don't have more than one installed. Even if they want, if device is company owned, they might not be able to install/use another.
Regardless, it's not like Firefox is an obscure browser. DL IT should work on it.
Regardless, it's not like Firefox is an obscure browser. DL IT should work on it.
#5
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,322
Given the lack of detail provided by OP, I would not assume that the issue is Delta IT. It could easily be user error, a Firefox error, or some issue with the specific reservation. Unless we get reports that there is a widespread issue across users across days, jumping to blaming DL IT seems premature.
#6
Join Date: Aug 2022
Location: IND
Programs: Delta SkyMiles (DM), Marriott Bonvoy (Titanium, LTP)
Posts: 535
#8
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Given the lack of detail provided by OP, I would not assume that the issue is Delta IT. It could easily be user error, a Firefox error, or some issue with the specific reservation. Unless we get reports that there is a widespread issue across users across days, jumping to blaming DL IT seems premature.
#9
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,322
I didn't make any such comment. But of course, many users actually do have access to multiple browsers, trying on another browser before coming to the conclusion that check in is unavailable on Firefox and blaming Delta IT.