Involuntary Seat Change
Feb 1, 2024, 4:24 pm
#1
Original Poster
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,490
Involuntary Seat Change
So first off, I'm pretty sure I'm boned here but I did want to check with the Skymiles veterans to see if there are any Hail Mary's I can throw for this situation:
Any advice outside of get the airport early and hope that someone no-shows/op-ups and I can swap into a better seat?
- Booked Premium Select on DL Metal on VS website [JFK-LHR].
- Selected seats at the time, I have an email record of it & VS customer service confirm they can see it at their end.
- Today I've been moved from 23J to 20D.
- VS can't do anything as DL have control of the ticket, in any case PE cabin is full - they said I could change flights for +~$600 which I declined.
- DL say they can't do anything and its VS fault - I did have someone on the Platinum line attempt to rebook me via BOS resulting in a net refund to me, but they couldn't see my return flight (which is on VS) so it felt like they were canceling the entire ticket & reissuing it as a one way which made me nervous so I declined.
Any advice outside of get the airport early and hope that someone no-shows/op-ups and I can swap into a better seat?
