New Status Tracker Not Ready
Jan 1, 2024, 5:41 am
#1
Original Poster
Join Date: Jun 2013
Programs: DL Diamond, UA Premier Gold
Posts: 2,939
New Status Tracker Not Ready
Delta announced changes to Medallion earning months ago but apparently that wasn’t enough time to update the website and app earning trackers for 1/1. They still show MQM/MQS/MQD. There is a note that says new tracker coming soon. This will confuse people.
Jan 1, 2024, 5:59 am
#2
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
My status also has not been updated, I should have been downgraded to GM but it does not seem to have changed yet, though everything else was wiped out. Are they doing soft landings? I was just a few thousand MQMs away.
ETA: Nevermind I see that it changes on 1/31.
ETA: Nevermind I see that it changes on 1/31.
Jan 1, 2024, 6:16 am
#3
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,322
Status always downgrades on 2/1.
Jan 1, 2024, 6:17 am
#4
Join Date: Sep 2001
Location: Connecticut
Programs: AA LT plat; Delta Gold; Marriott LT titanium; Hilton Silver
Posts: 292
They had months to get this stuff ready. Looked at the app this AM and was surprised to see the MQM tracker still there, just zeroed out.
Jan 1, 2024, 8:40 am
#6
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
This is yet another example of Delta IT causing needless headaches for both customers and customer service reps. It doesn't seem like it would be that hard to transition over on the 1st.
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting
Jan 1, 2024, 9:58 am
#10
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,322
Jan 1, 2024, 10:12 am
#11
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,604
IMHO, it’s smart IT change management. Don’t make major changes to say website or product while people are on vacation.
No one is going to be confused today… the only people looking at it are “in the know.”
No one is going to be confused today… the only people looking at it are “in the know.”
Jan 1, 2024, 10:42 am
#12
Join Date: Jul 2022
Posts: 832
It’s amateur hour nonsense. You have the change completed and tested well before the day it needs to go live, ready in production but time bombed. That’s how competent organizations would handle something like this.
Jan 1, 2024, 12:01 pm
#14
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
This is yet another example of Delta IT causing needless headaches for both customers and customer service reps. It doesn't seem like it would be that hard to transition over on the 1st.
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting
Jan 1, 2024, 12:15 pm
#15
Join Date: Nov 2009
Location: PHX
Programs: Delta 2M DM, Southwest A List and CP
Posts: 1,102
Remember, they have to stick with tradition: It always took them five days (or so) to do the MQM rollover and another few tasks on January 1, so why would it be faster this time?