New Status Tracker Not Ready
Delta announced changes to Medallion earning months ago but apparently that wasn’t enough time to update the website and app earning trackers for 1/1. They still show MQM/MQS/MQD. There is a note that says new tracker coming soon. This will confuse people.
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My status also has not been updated, I should have been downgraded to GM but it does not seem to have changed yet, though everything else was wiped out. Are they doing soft landings? I was just a few thousand MQMs away.
ETA: Nevermind I see that it changes on 1/31. |
Originally Posted by DLASflyer
(Post 35865600)
Delta announced changes to Medallion earning months ago but apparently that wasn’t enough time to update the website and app earning trackers for 1/1. They still show MQM/MQS/MQD. There is a note that says new tracker coming soon. This will confuse people.
Originally Posted by jdrtravel
(Post 35865627)
My status also has not been updated, I should have been downgraded to GM but it does not seem to have changed yet, though everything else was wiped out. Are they doing soft landings? I was just a few thousand MQMs away.
ETA: Nevermind I see that it changes on 1/31. |
Originally Posted by DLASflyer
(Post 35865600)
Delta announced changes to Medallion earning months ago but apparently that wasn’t enough time to update the website and app earning trackers for 1/1. They still show MQM/MQS/MQD. There is a note that says new tracker coming soon. This will confuse people.
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Maybe a little patience? We are only hours into 2024.
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This is yet another example of Delta IT causing needless headaches for both customers and customer service reps. It doesn't seem like it would be that hard to transition over on the 1st.
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting |
American Express is the same way, still showing the availability of four mileage boosts in 2024 with the Reserve Card.
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Oh my. If you have made status for 2025 you won’t know today. 😂
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I don’t even want to think of the IT issues come February 2025 when they start limiting SC visits. SMH
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Originally Posted by Orange County Commuter
(Post 35866097)
Oh my. If you have made status for 2025 you won’t know today. 😂
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IMHO, it’s smart IT change management. Don’t make major changes to say website or product while people are on vacation.
No one is going to be confused today… the only people looking at it are “in the know.” |
Originally Posted by emma dog
(Post 35866183)
IMHO, it’s smart IT change management. Don’t make major changes to say website or product while people are on vacation.
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Tracker is only showing future MQD earnings for 2024 which is correct. It’s a IT tease for the AmEx spend tracker still showing.
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Originally Posted by demkr
(Post 35865927)
This is yet another example of Delta IT causing needless headaches for both customers and customer service reps. It doesn't seem like it would be that hard to transition over on the 1st.
But, regardless, I have partner flights coming up this week, hopefully there will be no issues with posting |
Originally Posted by DLHubber
(Post 35866262)
It’s amateur hour nonsense. You have the change completed and tested well before the day it needs to go live, ready in production but time bombed. That’s how competent organizations would handle something like this.
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