A Nice Note from a FA
Sep 21, 2023 | 2:39 am
#16
Join Date: Jan 2022
Programs: DL, UA, AA
Posts: 2,066
Got this as a Gold in PS on a SLC-AMS flight on an AF ticket. But the wording was different and no "blessed." Strangely I've taken several other international flights on DL metal in PS on either DL or KL tickets and no notes.
On a different note (no pun intended), twice DL flight attendants handed me a note with their phone number.
On a different note (no pun intended), twice DL flight attendants handed me a note with their phone number.
Sep 21, 2023 | 6:46 am
#19
Join Date: Jun 2020
Location: ORD/MDW
Programs: DL GM, AA Plat, SAS EBG, HHonors Gold, Hertz President's Circle
Posts: 302
I havent gotten a thank you note since back during the heat of Covid when planes were empty. Ive had some verbal thankyous on trips where IROPs happened, but thats about it.
Pre-Covid I flew KE several times intra-Asia, and always got an overly verbal thank you from the FAs, even when seated in Y and just a lowly GM at the time. Once it happened as we were literally taking the runway for takeoff. I was half asleep after having just arrived from MSP, and was quite alarmed to the have the FA gently wake me as we were starting the takeoff roll headed to BKK Have a few fights on KE next year and curious if it happens again.
Pre-Covid I flew KE several times intra-Asia, and always got an overly verbal thank you from the FAs, even when seated in Y and just a lowly GM at the time. Once it happened as we were literally taking the runway for takeoff. I was half asleep after having just arrived from MSP, and was quite alarmed to the have the FA gently wake me as we were starting the takeoff roll headed to BKK Have a few fights on KE next year and curious if it happens again.
Sep 21, 2023 | 6:49 am
#20
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
Sep 21, 2023 | 6:53 am
#21
Join Date: Jun 2013
Programs: DL Diamond MM, UA Premier 1K
Posts: 4,260
Sep 21, 2023 | 7:03 am
#22
Original Poster
Formerly known as scootr29
Join Date: Apr 2010
Posts: 1,226
Sep 21, 2023 | 7:05 am
#23
Original Poster
Formerly known as scootr29
Join Date: Apr 2010
Posts: 1,226
I don't know what I'd feel TODAY or on my future, long-planned Delta flights if I got these notes. On the one hand, I will be only gracious to the FAs because of human decency. ON THE OTHER HAND, this feels like pouring salt on the wound that DL corporate inflicted. I've been loyal with them since 2003, and then they give me a note that says, "..it's the journey that makes the difference?" Well, the 20-year journey I've had quite exclusively with them doesn't seem to matter much to them anymore. Yes all the good treatment REALLY is a marketing ploy for us to 'feel appreciated,' and for quite a while I admittedly fell for the Jedi mindtricks they pulled - but no more. Thanks Delta for pushing it hard so that enough of us realize how transactional everything really has been.
Sep 21, 2023 | 7:48 am
#24
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 4,373
Sep 21, 2023 | 10:38 am
#25
Join Date: Oct 2020
Posts: 121
Did you know that Trader Joes cashiers are instructed by management to make a comment about one of the items that you purchased because it raises NPS at virtually no cost to the company? Keep that in mind next time they say, These are so good! Have you had them before?. And also maybe when you get a hand written note from a FA.
Sep 21, 2023 | 11:27 am
#26
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,935
To keep this OT, I was an AA Platinum (DL Gold equivalent) for three years and never did they give a greetings note.
Sep 21, 2023 | 11:52 am
#27
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,049
The notes are nice and all but it comes down to this.... Actions > words
Looks like you were in 19F? I wonder if DL FA's are instructed to give these out to so-called HVC's who didn't get the upgrade in an attempt to make them feel all warm and fuzzy after not getting the ug.
Telling me I'm appreciated while simultaneously reducing my benefits is something I personally interpret as pissing on my head then telling me it's raining.
Looks like you were in 19F? I wonder if DL FA's are instructed to give these out to so-called HVC's who didn't get the upgrade in an attempt to make them feel all warm and fuzzy after not getting the ug.
Telling me I'm appreciated while simultaneously reducing my benefits is something I personally interpret as pissing on my head then telling me it's raining.
Sep 21, 2023 | 11:58 am
#28
Join Date: Apr 2019
Posts: 1,249
The notes are nice and all but it comes down to this.... Actions > words
Looks like you were in 19F? I wonder if DL FA's are instructed to give these out to so-called HVC's who didn't get the upgrade in an attempt to make them feel all warm in fuzzy after not getting the ug.
Telling me I'm appreciated while simultaneously reducing my benefits is something I personally interpret as pissing on my head then telling me it's raining.
Looks like you were in 19F? I wonder if DL FA's are instructed to give these out to so-called HVC's who didn't get the upgrade in an attempt to make them feel all warm in fuzzy after not getting the ug.
Telling me I'm appreciated while simultaneously reducing my benefits is something I personally interpret as pissing on my head then telling me it's raining.
Sep 21, 2023 | 12:55 pm
#29
Join Date: Dec 2011
Programs: DL MM GM, AA Plat Pro, UA Silver, EI Silver
Posts: 2,157
And AA FAs come around and thank us personally, recognizing status etc.
But this is after they subject us to a blaring pitch for their dang credit cards.
Leaves me cold, the whole lot of it.
But this is after they subject us to a blaring pitch for their dang credit cards.
Leaves me cold, the whole lot of it.