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Let the guessing game continue...: https://frequentmiler.com/greg-predi...ymiles-changes. I bet DL insiders who are reading this FT forum are having some fun :-)
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Originally Posted by Repooc17
(Post 35559523)
Why wait to get help? DIY. Cancel the delay/cancelled flight ticket (for future use or refund), and get a new ticket with miles on another airline. This is not difficult. As a free agent, you normally have miles/points with multiple airlines and credit cards.
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Originally Posted by metalblaze
(Post 35560639)
Let the guessing game continue...: https://frequentmiler.com/greg-predi...ymiles-changes. I bet DL insiders who are reading this FT forum are having some fun :-)
https://cimg5.ibsrv.net/gimg/www.fly...f81cd9babb.png |
Originally Posted by goMets101
(Post 35560104)
Probably yes. I worked in a different industry that also has loyalty programs and these were good ways to "stress test" the system and get some insight into how amenable our customers would be to different ways of earning. I even designed a few of these tests for our loyalty program, some of them are to measure consumer response, some are designed to work out all the kinks in the internal processes before major changes (we found our front line staff were not honoring the elevated statuses we awarded because they assumed those were mistakes, so I had to personally contact the front line managers to fix that, and also confirmed that memos tend to get overlooked).
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Originally Posted by metalblaze
(Post 35560639)
Let the guessing game continue...: https://frequentmiler.com/greg-predi...ymiles-changes. I bet DL insiders who are reading this FT forum are having some fun :-)
https://cimg5.ibsrv.net/gimg/www.fly...f81cd9babb.png |
Originally Posted by lawyer75
(Post 35560819)
If that’s the case I imagine many of us will look at whether UA or AA will offer status matches. I’ve been mostly happy with Delta but 18K v. 25K is a considerable difference.
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Originally Posted by lawyer75
(Post 35560819)
If that’s the case I imagine many of us will look at whether UA or AA will offer status matches. I’ve been mostly happy with Delta but 18K v. 25K is a considerable difference.
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Originally Posted by xliioper
(Post 35560834)
As noted in graphic, they raised MQD level for DM to 20K for the current year (18K was prior year requirement). If you are thinking you'll renew DM by hitting 18K this year, you'll still be 2K short.
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Originally Posted by sydneyracquelle
(Post 35560827)
Lucky you. Hub captives don’t have a choice.
We will see what the changes are (the rumored sky club changes would actually be the most likely to cause me to leave Delta…if I’m going to layover somewhere (which will happen no matter who I fly)…I want a lounge); and then it’s just going to be a math calculation to determine whether it’s worth sticking with Delta or switching to United or AA or going full free agent. |
Originally Posted by sydneyracquelle
(Post 35560827)
Lucky you. Hub captives don’t have a choice.
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Originally Posted by lawyer75
(Post 35560841)
I’m hitting 20K this fall. The point is that 18K v. 20K is one thing; 18K v. 25K is another.
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Originally Posted by xliioper
(Post 35560834)
As noted in graphic, they raised MQD level for DM to 20K for the current year (18K was prior year requirement). If you are thinking you'll renew DM by hitting 18K this year, you'll still be 2K short.
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Originally Posted by sydneyracquelle
(Post 35560584)
Or just spend $25k that you would normally otherwise spend on a DL Amex credit card.
Originally Posted by dw
(Post 35560594)
Probably- unfortunately when AA and UA moved to their new systems, the de facto spending requirement if one is qualifying by flying increased significantly.
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Originally Posted by jjglaze77
(Post 35559663)
Amen to the free agent gospel!
I've had similar conversations with my coworkers and their responses are often similar to sydneyracquelle. "The phone agents" "the lounges" "the free tickets" etc etc. |
If you go back and look at their Q2 Investor Day presentation (https://s2.q4cdn.com/181345880/files...vF-6-26-23.pdf) they basically said they believe that business travel is still soft and that leisure travel is driving incredible demand and supporting the high pricing we've seen.
They also said basically they see that the DL SkyMiles members spend 5x more than non-members and they also are aiming to increase the profitability of the SkyMiles "brand" from $250M in 2023 to >3X long-term and they aim to achieve that by expanding SkyMiles as a defacto currency for travel-adjacent experiences and likely changing their earnings structure to align more closely with the AA approach to drive the DL AMEX as the primary card for folks anywhere (not just to the $25k MQD level). If you read those tea leaves I think this basically suggests that they are trying to turn SkyMiles into the US version of Avios (which spoiler alert, AMEX is also heavily invested as the co-brand partner for BA/Avios) and make SkyMiles the reward currency you earn across all your spend and then in turn you can redeem for a number of different travel experiences (not just Delta Vacations or Delta flights). By the way this is something they've already dipped their toe in the water doing this with Starbucks and Lyft. |
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