Downgrade from Delta one to first class
Oct 8, 2022, 12:55 pm
#31
Join Date: Sep 2005
Location: MSY
Programs: Bonvoy (Titanium) . Delta (Platinum)
Posts: 531
BOG-ATL (and an onward domestic leg ATL-MSY FWIW) is listed on my LATAM PNR and my DL PNR with DL flight numbers. The reservation showed up on my Delta account and my upgrade request to Comfort+ on ATL-BOG-MSY was allowed (and immediately cleared). And I am on the list for a first class upgrade on the ATL-MSY domestic segment. So nothing suggests the LATAM ticketing is the issue. The only issue I see is that the BOG-ATL product changed (from D1 to First) but I can’t request an upgrade like I could had I bought the ticket today.
Last edited by defiance96; Oct 8, 2022 at 1:01 pm
Oct 8, 2022, 1:03 pm
#32
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,155
I understand that may be the problem Delta created, but on every flight it needs to be one or the other. They don’t presently sell both products at the same time . It’s now being sold as FC. And if you look that seems true now from November onward. This seems confirmed by a post earlier in this thread. So it seems I should be able to request the upgrade, correct?
BOG-ATL (and an onward domestic leg ATL-MSY FWIW) is listed on my LATAM PNR and my DL PNR with DL flight numbers. The reservation showed up on my Delta account and my upgrade request to Comfort+ on ATL-BOG was allowed (and immediately cleared). And I am on the list for a first class upgrade on the ATL-MSY domestic segment. So nothing suggests the LATAM ticketing is the issue. The only issue I see is that the product changed (from D1 to First) but I can’t request an upgrade like I could had I bought the ticket today.
BOG-ATL (and an onward domestic leg ATL-MSY FWIW) is listed on my LATAM PNR and my DL PNR with DL flight numbers. The reservation showed up on my Delta account and my upgrade request to Comfort+ on ATL-BOG was allowed (and immediately cleared). And I am on the list for a first class upgrade on the ATL-MSY domestic segment. So nothing suggests the LATAM ticketing is the issue. The only issue I see is that the product changed (from D1 to First) but I can’t request an upgrade like I could had I bought the ticket today.
The flight goes back and forth, so neither agents, nor computer are always up to date.
If it's sold as F then, yes eligible for upgrades. However, again as it goes back and forth the system may not be setup correctly. BOG has gone from F to D1 and back again to F, at least three times that im aware of in 2 years.
Ticketing has zero to do with medallion upgrades. Marketing of the flight does. If bought with a DL code eligible for window upgrades. If buy with a partner code (LA, AF, KL, VS, etc) then only DoD upgrades, even if on a DL ticket.
Oct 8, 2022, 1:21 pm
#33
Join Date: Sep 2005
Location: MSY
Programs: Bonvoy (Titanium) . Delta (Platinum)
Posts: 531
I think you're misunderstanding.
The flight goes back and forth, so neither agents, nor computer are always up to date.
If it's sold as F then, yes eligible for upgrades. However, again as it goes back and forth the system may not be setup correctly. BOG has gone from F to D1 and back again to F, at least three times that im aware of in 2 years.
Ticketing has zero to do with medallion upgrades. Marketing of the flight does. If bought with a DL code eligible for window upgrades. If buy with a partner code (LA, AF, KL, VS, etc) then only DoD upgrades, even if on a DL ticket.
The flight goes back and forth, so neither agents, nor computer are always up to date.
If it's sold as F then, yes eligible for upgrades. However, again as it goes back and forth the system may not be setup correctly. BOG has gone from F to D1 and back again to F, at least three times that im aware of in 2 years.
Ticketing has zero to do with medallion upgrades. Marketing of the flight does. If bought with a DL code eligible for window upgrades. If buy with a partner code (LA, AF, KL, VS, etc) then only DoD upgrades, even if on a DL ticket.
As to the “back and forth” issue: Whatever history has happened It’s been changed now . Pick any DL980 ATL-BOG flight in November 2022 and you’ll see it’s now all First. When should I expect the “computers” to be up to date ? For someone buying a ticket today it seems it’s already possible to request the upgrade, so I’m just concerned that I may be stuck in an unconsidered situation where the button the request an upgrade to first, which I couldn’t do before the product change, simply won’t appear.
Last edited by defiance96; Oct 8, 2022 at 1:27 pm
Oct 8, 2022, 2:18 pm
#34
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,155
Well on the ticketing/marketing issue: Based on your explanation clearly what I bought was marketed as a DL flight , because otherwise I couldn’t have gotten my C+ upgrade processed already and I should be eligible for first window upgrades . Correct?
As to the “back and forth” issue: Whatever history has happened It’s been changed now . Pick any DL980 ATL-BOG flight in November 2022 and you’ll see it’s now all First. When should I expect the “computers” to be up to date ? For someone buying a ticket today it seems it’s already possible to request the upgrade, so I’m just concerned that I may be stuck in an unconsidered situation where the button the request an upgrade to first, which I couldn’t do before the product change, simply won’t appear.
As to the “back and forth” issue: Whatever history has happened It’s been changed now . Pick any DL980 ATL-BOG flight in November 2022 and you’ll see it’s now all First. When should I expect the “computers” to be up to date ? For someone buying a ticket today it seems it’s already possible to request the upgrade, so I’m just concerned that I may be stuck in an unconsidered situation where the button the request an upgrade to first, which I couldn’t do before the product change, simply won’t appear.
Oct 8, 2022, 3:29 pm
#36
Join Date: Sep 2005
Location: MSY
Programs: Bonvoy (Titanium) . Delta (Platinum)
Posts: 531
Jan 27, 2024, 4:25 pm
#38
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,123
Jan 27, 2024, 6:41 pm
#41
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,155
Jan 28, 2024, 9:09 am
#43
Join Date: Jul 2014
Location: BOS/DEN/BUR
Programs: DL Gold, UA Gold, B6 Mosaic, Marriott Gold
Posts: 751
Jan 29, 2024, 11:50 am
#44
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 2,446
Jan 29, 2024, 5:15 pm
#45
Join Date: Dec 2014
Location: SJC / SFO
Programs: Flying Blue Platinum; Marriott Bonvoy Platinum; Hilton Gold
Posts: 795
Awkward was that it took about ~ 30min in the app to reflect the equipment swap after I got the $500 voucher so I was left wondering what did I get that for for a moment, lol.
On opposite note, had a few months back booked SJC-SLC-BOS in FC (red-eye), resulting in changing it to SJC-LAX-JFK-BOS in FC/D1 (yes, there were less complex / faster itineraries but had flat-bed preference
)