Refundable Tickets on Delta
Oct 4, 2022, 2:50 pm
#1
Original Poster
Join Date: Jan 2011
Posts: 98
Refundable Tickets on Delta
Question of refundable tickets. I purchased a fully refundable ticket on Delta. When I asked for a refund on Sep 1 they confirmed it was refundable (they said 7 days).... then again confirmed it was refundable and pending on Sep 14 when I questioned the delay... and I again confirmed its refundable and pending today, Oct 4th, but was told it now takes up to 30 business days !!!?????
I thought refunds were required to be completed with 7 days... am I wrong?
Sidenote... United has consistently provided refunds with 5 days.... wonder what United is doing that Delta can seem to do.... but I digress
I thought refunds were required to be completed with 7 days... am I wrong?
Sidenote... United has consistently provided refunds with 5 days.... wonder what United is doing that Delta can seem to do.... but I digress
Oct 8, 2022, 2:28 am
#3
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 762
HI - I am in the same situation: booked a refundable ticket, cancelled on August 30 and waiting on the refund since.
The online tool still says "Pending", and when I called the number I found (not the 1-800 number since I am outside the US), it said "number not in operation anymore".
How can I contact them to ask for expediting the reimbursement ?
The online tool still says "Pending", and when I called the number I found (not the 1-800 number since I am outside the US), it said "number not in operation anymore".
How can I contact them to ask for expediting the reimbursement ?