anotherATLelite

Just got an email saying that Delta has heard our feedback and arrival access to SkyClubs has been restored. Great to see this!

MSPeconomist

Wow, it's true. I just found the email in "promotions" in gmail.

josephstern

Amazing that I didn't even know we had it until it was gone. But now that I know, I'm happy that it's back.

UVAhoo06

WOW! Who knew that our voices actually matter! So happy about this revision!

ekozie

no email here - can anyone post a screenshot?

pfreet

This says something quite important about Delta. They listen and are willing to go back on a policy.

DenverBrian

This can't be FT. There is way too much happiness here.

Zorak

both screenshot and cut-and-paste were posted in the other thread (which I pinged the mods to update the title to reflect the update): https://www.flyertalk.com/forum/delt...l#post34243581

Duke787

Good this was the right move to make. It's not something I use all the time there have been plenty of times where I take an early morning flight and jump into the SkyClub for 15 minutes after arriving to have a coffee and change into whatever I need to be wearing for the client site -- that behavior certainly wasn't the thing driving overcrowding so this reversal is entirely appropriate.

Daze

Still working from the Richard Anderson playbook: Take away as much as you think you can get away with, and then take more, and put it out there. Then, you can dribble small things back and claim that you are "improving" or "listening to passengers feedback", even though things are much worse than they used to be.

DenverBrian

Ah. Back to "normal" FT already.

jgers1j

They must have realized it would not have alleviated overcrowding enough relative to the level of noise of the complaints. I hate to be cynical, but we should expect another policy change to address the overcrowding. We should be prepared that the next proposal will make practical sense even if we don't like it.

DLASflyer

Now deal with the real issue: who gets access and at what price.

MichaelKade

This is excellent news. Very very happy.

There is an overcrowding issue - I agree with the time limit and would like to limit guests too. Arrival makes absolutely no sense.

jamesteroh

I'm surprised they didn't put the change in place and then a few months later send out an email retracting the arrival change (or even retracting it but with some limitations like it was only available after redeyes or for first class customers) and mkaing it sound like an enhancement like they did when they got all the complaints about the gordons and then a few months later put in different alcohol that was a lot better than Gordon's (and with the exception of the DuNord garbage they are serving on board now that isn't hard to do) but not as good of quality as pre-Gordon's and saying it was an enhancement.

I would have been happy if it they would have just allowed access after a redeye. Lounges aren't at capacity early morning usually and if it's afternoon and a lounge has a wait people aren't going to wait in line to use the bathroom and get a cup of coffee.