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Old May 3, 2022 | 3:46 pm
  #1  
flyer4512
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Mechanical Delay
We had a 4 hour mechanical delay at LAS in March that I was hoping to get some compensation for

I emailed Delta twice and only received the we have received your message reply, is there a Delta rep on this page that might be able to assist me ?

Thanks
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Old May 3, 2022 | 3:53 pm
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DLASflyer
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Originally Posted by flyer4512
is there a Delta rep on this page that might be able to assist me ?
There is not.
Last edited by DLASflyer; May 3, 2022 at 4:05 pm
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Old May 3, 2022 | 4:01 pm
  #3  
indufan
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They will get back to you.
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Old May 3, 2022 | 4:07 pm
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HWGeeks
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I don't know why but I get replies within 15 minutes to 24 hors when I email delta. I am platnium but even when Silver I;d get my replies fast. maybe because of where I live in the Dominican Republic but I do have a friend based in NY who hasn't gotten a reply to a complaint from over a year ago.


I had a 8 hour delay on April 6th SDQ JFK emailed the 7th got a reply the 8th.
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Old May 3, 2022 | 4:22 pm
  #5  
flyer4512
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Originally Posted by HWGeeks
I don't know why but I get replies within 15 minutes to 24 hors when I email delta. I am platnium but even when Silver I;d get my replies fast. maybe because of where I live in the Dominican Republic but I do have a friend based in NY who hasn't gotten a reply to a complaint from over a year ago.


I had a 8 hour delay on April 6th SDQ JFK emailed the 7th got a reply the 8th.
Can you share the email address you use ? Thanks
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Old May 3, 2022 | 4:24 pm
  #6  
HWGeeks
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Originally Posted by flyer4512
Can you share the email address you use ? Thanks
I use the online compliment complaint form.
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Old May 3, 2022 | 5:35 pm
  #7  
flyer4512
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Originally Posted by HWGeeks
I use the online compliment complaint form.

Same here, instant we received your message reply and the message said it could be 30 days or longer until they reply but given we are at day 40 or so I figured I would try to speed things up..

Thanks
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Old May 3, 2022 | 7:29 pm
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I waited over a month recently as a Diamond.
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Old May 3, 2022 | 7:56 pm
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lindros2
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Originally Posted by estedman
I waited over a month recently as a Diamond.
Must be the "how valuable am I to Delta" matrix
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Old May 3, 2022 | 9:32 pm
  #10  
flyer4512
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Originally Posted by HWGeeks

I had a 8 hour delay on April 6th SDQ JFK emailed the 7th got a reply the 8th.
Can you let me know what they gave you for an 8 hour delay so assuming they do get back to me I have an idea of what we may get, thanks
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Old May 3, 2022 | 10:05 pm
  #11  
FlyingUnderTheRadar
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Originally Posted by flyer4512
We had a 4 hour mechanical delay at LAS in March that I was hoping to get some compensation for
Why??

Originally Posted by flyer4512
I emailed Delta twice and only received the we have received your message reply, is there a Delta rep on this page that might be able to assist me ?
Nope.
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Old May 3, 2022 | 10:20 pm
  #12  
HWGeeks
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Originally Posted by flyer4512
Can you let me know what they gave you for an 8 hour delay so assuming they do get back to me I have an idea of what we may get, thanks
I didn't request compensation i was given at the airport a voucher, I had emailed to give a compliment.
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Old May 3, 2022 | 10:28 pm
  #13  
flyer4512
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Originally Posted by HWGeeks
I didn't request compensation i was given at the airport a voucher, I had emailed to give a compliment.

Maybe that's why they responded so fast, lol

I have been given $200 for similar delay times/reason by DL in the past but never had to wait over a month to speak with a person........different times so I'll just let it ride out and see what happens, thanks
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Old May 3, 2022 | 10:38 pm
  #14  
HWGeeks
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Originally Posted by flyer4512
Maybe that's why they responded so fast, lol

I have been given $200 for similar delay times/reason by DL in the past but never had to wait over a month to speak with a person........different times so I'll just let it ride out and see what happens, thanks
Once I complained about being delayed 4 hours and missing a tax and they replied the next day as well twice, owith the same canned responce but in one was 20,000 miles the other 13,000.
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