103 Diversions from ATL
#46
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
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Posts: 17,492
A Piedmont 737 did the same thing in Augusta, GA once.
https://www.augustachronicle.com/sto...t/14274970007/
https://www.augustachronicle.com/sto...t/14274970007/
https://www.upi.com/Archives/1987/07...2213552715200/
#47
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
And Delta itself has landed at Frankfort, KY thinking it was Lexington:
https://www.upi.com/Archives/1987/07...2213552715200/
https://www.upi.com/Archives/1987/07...2213552715200/
#48
formerly ThePinkUnicornShirtGuy
Join Date: Mar 2009
Location: Franklin, TN
Programs: Delta Diamond
Posts: 418
The fact that it was international has absolutely nothing to do with the experience of pilots. It's a 737 flight - any pilot that flies a 737 can bid on it. In fact, you could be a first day in 737 First Officer and end up flying that route - it all depends on bids, if you were called off reserve, etc. It also depends on how the rotation was built - a BZE leg might just be an overnight in an otherwise domestic trip.
The idea that a flight that is international would have more experience pilots is absolute nonsense.
The idea that a flight that is international would have more experience pilots is absolute nonsense.
#49
Join Date: Feb 2013
Programs: Delta DM MM, HH Diamond, Marriott Bonvoy Ambassador Elite, TSA Pre-Check
Posts: 341
I was part of this fun on Friday (diverted to CLT)
While this is out of DL's control, their automated processes failed spectacularly. No one with a brain would think 2-3 agents could handle all the people from the diversions with rebooking, but they stand in line anyway.
My strategy was to get away from the madness and to a hotel immediately and make my plan. No way to rebook via website, app, of course phone waits exceeded 6 hours, but I nocited the messaging option, so I messaged them exactly what I needed, went to bed after an 18 hour day, and hoped that when I woke up there would be some sort of response or the automated rebooking system would have accomodated me. Guess what? You guessed it, nothing worked. In fact, DL's systems thought I was in ATL when my flight never made it.
Bad day for everyone involved but the answer would be technology, and DL failed in this regard.
Oh, and the fact that two different stations clearly did not have a handle on deicing does not give me a warm and fuzzy.
While this is out of DL's control, their automated processes failed spectacularly. No one with a brain would think 2-3 agents could handle all the people from the diversions with rebooking, but they stand in line anyway.
My strategy was to get away from the madness and to a hotel immediately and make my plan. No way to rebook via website, app, of course phone waits exceeded 6 hours, but I nocited the messaging option, so I messaged them exactly what I needed, went to bed after an 18 hour day, and hoped that when I woke up there would be some sort of response or the automated rebooking system would have accomodated me. Guess what? You guessed it, nothing worked. In fact, DL's systems thought I was in ATL when my flight never made it.
Bad day for everyone involved but the answer would be technology, and DL failed in this regard.
Oh, and the fact that two different stations clearly did not have a handle on deicing does not give me a warm and fuzzy.