What to do with miles when someone dies... ? (Definitive Thread)
#121
Join Date: Jul 2006
Location: Portland, OR
Programs: DL MM Gold
Posts: 1,676
I have to wonder if this change was initiated by the bean counters, or legal staff. And was it in response to an actual lawsuit or an imagined one?
I guess mutual respect ends at death. Oh, wait....
#123
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
No, but they can suggest to a court, via their rules, what they think the best action is.
I am not exactly a mile hoarder by choice. I don't have a spouse or kids to use my miles. My family does sometimes use them as I do. I generally end up with some ecredits or vouchers to use for my travel. Every time I make a big (for me) deduction in my SkyMiles balance, I always think that my number will never get any higher. But the sad reality is I am still in a positive points flow situation. Of course, I am not planning on leaving this earth anytime soon and plan on free travel for a long time but, you never know, I might not be lucky enough to make it through the day. I think it is abhorrent for Delta to deprive my family of my hard earned miles in the event of my untimely death.
I am not exactly a mile hoarder by choice. I don't have a spouse or kids to use my miles. My family does sometimes use them as I do. I generally end up with some ecredits or vouchers to use for my travel. Every time I make a big (for me) deduction in my SkyMiles balance, I always think that my number will never get any higher. But the sad reality is I am still in a positive points flow situation. Of course, I am not planning on leaving this earth anytime soon and plan on free travel for a long time but, you never know, I might not be lucky enough to make it through the day. I think it is abhorrent for Delta to deprive my family of my hard earned miles in the event of my untimely death.
#124
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
I wonder if they thought about an imagined lawsuit over changing it? Of course, I love the court system, they might say you aren't in position to challenge it until you are dead.
#125
Formerly known as fsa_ea
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
If I am reading what I think I am reading, I am mortified. A couple of years ago I helped a widow with a deceased husband with MILLION miles in the bank get them out for her to use.
I am also interested in they "transferred under any circumstances". Delta hope that means that means you won't try to offer me bonuses to transfer in the future in violation of your terms.
I am also interested in they "transferred under any circumstances". Delta hope that means that means you won't try to offer me bonuses to transfer in the future in violation of your terms.
This policy change is disgusting. The Kettles' miles never expire (except upon death!), but a Diamond who never has the chance to redeem because he's spending huge amounts of money on paid tickets gets screwed upon death? That makes no sense. Another nice move, Delta.
#126
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
As of March 20, 2013, we have updated our policy with regard to transfer of miles upon the death of a member. Please see the SkyMiles Member Guide section regarding Restrictions on Transfer for more information.
Are you going to come back and discuss this change with us?
Or is this another drive-by posting?
Last edited by StayingHomeIsBetter; Mar 20, 2013 at 3:04 pm
#127
Formerly known as fsa_ea
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
#129
Join Date: Mar 2010
Location: AGS
Programs: DL DM
Posts: 581
Does anyone want to complain about the quoted portion of the policy that states miles may not be attached, seized or levied upon? My guess is everyone is pretty happy that DL will protect our miles from such conduct by taking the position miles aren't our “property.”
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
#130
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
"Today, Delta Airlines is announcing an enhancement in our policy with respect to transfer of SkyMiles. Effective March 20, 2013, we will no longer permit the transfer of mileage from the accounts of deceased members to their heirs. It has increasingly come to our attention that some members were accumulating large account balances, and then killing themselves on order to avoid the transfer fees normally involved in the transfer of miles from one account to another. It became necessary for us to stop the abuse by these gamers so that we could protect the value of the SkyMiles program for our most loyal members. This was a difficult decision to make, but it was the right decision."
#131
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
BTW, GO HOOSIERS
#132
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Does anyone want to complain about the quoted portion of the policy that states miles may not be attached, seized or levied upon? My guess is everyone is pretty happy that DL will protect our miles from such conduct by taking the position miles aren't our “property.”
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
On the other hand, I believe the probability of my ultimate demise is rather high.
I think I am ready to play the relative odds of those propositions.
I guess that I am amazed that it only took 34 posts before someone came in to defend this scurrilous grab on the part of Delta management.
#133
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Does anyone want to complain about the quoted portion of the policy that states miles may not be attached, seized or levied upon? My guess is everyone is pretty happy that DL will protect our miles from such conduct by taking the position miles aren't our “property.”
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
When it comes to our demise, however, now we now WANT the miles to be property, to have value and to be distributed as we wish without interference by DL.
That seems to be wanting it both ways. Our miles have no value if someone wants to take them from us, but they DO have value when we want to pass them on.
Is that fair? I have to think most people here like parts of this policy… I have no problems with it. YMMV.
#134
Formerly known as fsa_ea
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
"Today, Delta Airlines is announcing an enhancement in our policy with respect to transfer of SkyMiles. Effective March 20, 2013, we will no longer permit the transfer of mileage from the accounts of deceased members to their heirs. It has increasingly come to our attention that some members were accumulating large account balances, and then killing themselves on order to avoid the transfer fees normally involved in the transfer of miles from one account to another. It became necessary for us to stop the abuse by these gamers so that we could protect the value of the SkyMiles program for our most loyal members. This was a difficult decision to make, but it was the right decision."
#135
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,365
I will be honest and will my children my SM username/password.