Are basic award fare refundable (redeposit) without fee??
#1
Original Poster




Join Date: Jan 2020
Posts: 116
Are basic award fare refundable (redeposit) without fee??
I am reading different opinions and delta says they are but then it says they arent. US domestic basic award cancellation has no fee for redeposit of miles? Is day of travel cancellation ok too?
#2
FlyerTalk Evangelist




Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,983
Basic Economy award fares are non-changeable and non-refundable. Where do see Delta claim they are refundable? You can see they specifically excluded them in announcement below. They may have allowed it on tickets purchased on/before April 30, 2021 when revenue basic economy fares were still changeable due to Covid.
https://news.delta.com/delta-extends...y-award-travel
Also, they exclude Basic Economy awards here on redeposit fee waiver --
https://www.delta.com/us/en/travel-p...ng-made-simple
SkyMiles Members can also now enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.
The following changes are effective immediately for Award Tickets for travel originating in North America to anywhere in the world, excluding Basic Economy tickets:
https://news.delta.com/delta-extends...y-award-travel
Also, they exclude Basic Economy awards here on redeposit fee waiver --
https://www.delta.com/us/en/travel-p...ng-made-simple
SkyMiles Members can also now enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.
The following changes are effective immediately for Award Tickets for travel originating in North America to anywhere in the world, excluding Basic Economy tickets:
- Award Ticket redeposit and reissue fees have been eliminated
- Members may change or cancel Award Tickets before departure. No longer will changes and cancellations made within 72 hours of departure result in the loss of miles*
Last edited by xliioper; Jul 12, 2021 at 7:56 pm
#3
Original Poster




Join Date: Jan 2020
Posts: 116
Basic Economy award fares are non-changeable and non-refundable. Where do see Delta claim they are refundable? You can see they specifically excluded them in announcement below. They may have allowed it on tickets purchased on/before April 30, 2021 when revenue basic economy fares were still changeable due to Covid.
https://news.delta.com/delta-extends...y-award-travel
Also, they exclude Basic Economy awards here on redeposit fee waiver --
https://www.delta.com/us/en/travel-p...ng-made-simple
SkyMiles Members can also now enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.
The following changes are effective immediately for Award Tickets for travel originating in North America to anywhere in the world, excluding Basic Economy tickets:
https://news.delta.com/delta-extends...y-award-travel
Also, they exclude Basic Economy awards here on redeposit fee waiver --
https://www.delta.com/us/en/travel-p...ng-made-simple
SkyMiles Members can also now enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.
The following changes are effective immediately for Award Tickets for travel originating in North America to anywhere in the world, excluding Basic Economy tickets:
- Award Ticket redeposit and reissue fees have been eliminated
- Members may change or cancel Award Tickets before departure. No longer will changes and cancellations made within 72 hours of departure result in the loss of miles*
https://www.delta.com/us/en/skymiles...vel-with-miles
#4
FlyerTalk Evangelist




Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,983
here says no fee but then it says no fee but basic economy.
https://www.delta.com/us/en/skymiles...vel-with-miles
https://www.delta.com/us/en/skymiles...vel-with-miles
Additional Details & Terms**
Changes to origin, destination, routing, date and time are permitted except for Basic Economy tickets, and the mileage difference (and any applicable taxes) for the new Award ticket will apply. Effective September 22, 2020 for travel within the domestic U.S., and effective December 9, 2020 for travel originating from North America to anywhere in the world (including flights operated by joint venture and codeshare partners), Members may change or cancel Award tickets for travel without a redeposit or change fee, excluding Basic Economy fares
Last edited by xliioper; Jul 12, 2021 at 8:23 pm
#6
Original Poster




Join Date: Jan 2020
Posts: 116
I tried to do a main cabin award and it does say before booking "Changeable / Nonrefundable "
Does this mean no free redeposit if id like to cancel on day of departure? Sorry its so confusing!
#7
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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gotcha, thanks both
I tried to do a main cabin award and it does say before booking "Changeable / Nonrefundable "
Does this mean no free redeposit if id like to cancel on day of departure? Sorry its so confusing!
I tried to do a main cabin award and it does say before booking "Changeable / Nonrefundable "
Does this mean no free redeposit if id like to cancel on day of departure? Sorry its so confusing!
#9
FlyerTalk Evangelist




Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
#11
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Join Date: Sep 2003
Location: San Antonio
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#13
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Join Date: Sep 2003
Location: San Antonio
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#14




Join Date: Jul 2003
Location: Atlanta
Posts: 6,494
I have redeposited/refunded probably 50-60 BE tickets bought throughout all of 2020 and 2021 with zero pushback. Miles always go back immediately. Taxes always show up within 2-3 days.
#15
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Location: San Antonio
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This is nice to know. However, your tickets were bought when eligible to be refunded and/or had qualifying event that allowed for refund aka schedule change. Tickets bought since end of April/May (don't remember which) have not had this option. The waiver just posted (which is what OP asks about) allows for changes, not refunds.



