Changing Trip in Vain Return
Jul 11, 2020 | 1:42 am
#1
Original Poster
Join Date: Jun 2001
Location: SFO/ATL/MEL/BKK
Programs: Marriott Plat, Hilton Diamond, IHG Diamond, Hyatt Globalist UA 1K MM, Delta Diamond
Posts: 2,702
Changing Trip in Vain Return
Delta screwed up royally on a trip this week. We are talking delays, misconnects, lost luggage. Came to a point my trip was pointless. I had to cut it short in MEX, and they booked me back home in First class under trip in vain. I have the same record locator and what not. Anyhow while I'm here I'd love to see some friends, and eat some tacos. Any chance I can call them and just rebook a couple days out? I should get some joy out of this mess.
Jul 11, 2020 | 2:04 am
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
Delta screwed up royally on a trip this week. We are talking delays, misconnects, lost luggage. Came to a point my trip was pointless. I had to cut it short in MEX, and they booked me back home in First class under trip in vain. I have the same record locator and what not. Anyhow while I'm here I'd love to see some friends, and eat some tacos. Any chance I can call them and just rebook a couple days out? I should get some joy out of this mess.
Jul 11, 2020 | 8:18 am
#3
Original Poster
Join Date: Jun 2001
Location: SFO/ATL/MEL/BKK
Programs: Marriott Plat, Hilton Diamond, IHG Diamond, Hyatt Globalist UA 1K MM, Delta Diamond
Posts: 2,702
No it was GDL. I am in MEX now awaiting my lost luggage which has been recovered. Booked the Trip in Vain return for tomorrow afternoon. Essentially I got a free return on my half completed one way. I'm happy for the policy of course, and at the end of the day will use it and request a refund as Delta really screwed up. I made the mistake of not using a card with travel insurance. Booking a trip at 2am will do that lol. Just trying to get a silver lining lol. I know it's wrong in a way, but their irrops, luggage ops, and lack of picking up the phone got me here. flying me out another day doesn't affect them at all.
Jul 11, 2020 | 4:46 pm
#4
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
No it was GDL. I am in MEX now awaiting my lost luggage which has been recovered. Booked the Trip in Vain return for tomorrow afternoon. Essentially I got a free return on my half completed one way. I'm happy for the policy of course, and at the end of the day will use it and request a refund as Delta really screwed up. I made the mistake of not using a card with travel insurance. Booking a trip at 2am will do that lol. Just trying to get a silver lining lol. I know it's wrong in a way, but their irrops, luggage ops, and lack of picking up the phone got me here. flying me out another day doesn't affect them at all.