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Changing Trip in Vain Return
Delta screwed up royally on a trip this week. We are talking delays, misconnects, lost luggage. Came to a point my trip was pointless. I had to cut it short in MEX, and they booked me back home in First class under trip in vain. I have the same record locator and what not. Anyhow while I'm here I'd love to see some friends, and eat some tacos. Any chance I can call them and just rebook a couple days out? I should get some joy out of this mess.
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Originally Posted by ryan754
(Post 32523297)
Delta screwed up royally on a trip this week. We are talking delays, misconnects, lost luggage. Came to a point my trip was pointless. I had to cut it short in MEX, and they booked me back home in First class under trip in vain. I have the same record locator and what not. Anyhow while I'm here I'd love to see some friends, and eat some tacos. Any chance I can call them and just rebook a couple days out? I should get some joy out of this mess.
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Originally Posted by flyerCO
(Post 32523311)
No. It's not a trip in vain then. They'll happily rebook a few days out, but they're not going to refund the ticket in that case. Was MEX your intended destination? This will have bearing on if they rebook out a few days.
No it was GDL. I am in MEX now awaiting my lost luggage which has been recovered. Booked the Trip in Vain return for tomorrow afternoon. Essentially I got a free return on my half completed one way. I'm happy for the policy of course, and at the end of the day will use it and request a refund as Delta really screwed up. I made the mistake of not using a card with travel insurance. Booking a trip at 2am will do that lol. Just trying to get a silver lining lol. I know it's wrong in a way, but their irrops, luggage ops, and lack of picking up the phone got me here. flying me out another day doesn't affect them at all. |
Originally Posted by ryan754
(Post 32523781)
No it was GDL. I am in MEX now awaiting my lost luggage which has been recovered. Booked the Trip in Vain return for tomorrow afternoon. Essentially I got a free return on my half completed one way. I'm happy for the policy of course, and at the end of the day will use it and request a refund as Delta really screwed up. I made the mistake of not using a card with travel insurance. Booking a trip at 2am will do that lol. Just trying to get a silver lining lol. I know it's wrong in a way, but their irrops, luggage ops, and lack of picking up the phone got me here. flying me out another day doesn't affect them at all.
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