Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2020 and Beyond]
Jul 5, 2021, 5:27 pm
#31
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
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I was SO happy with my 1k score, then I read this...holy crap.... Airlines are back to overselling flights, and one traveler walked away with a $4,500 voucher after a Delta flight to Iceland was oversold by 30 people (msn.com)
Jul 15, 2021, 4:16 am
#32
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,147
Overbooking compensation TLV JFK
New Delta customer (normally BA)...appears TLV JFK flghts are full these days. Would like input as I a single traveller and if overbooked, what normally happens re taking another flight? compensation? upgrade to higher class? I am a Gold Medallion from BA tier match flying in Economy on this flight with onward segments. Just curious in case a request is made by staff. Would one raise this at the check in desk pre boarding?
Jul 15, 2021, 5:29 am
#33
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,343
As a non Medallion, you will not be upgraded to a higher class (OPUPS generally go to elites)..
You'll be accommodated on next/alternative flights, and will get compensation (could be $200 could be $1500) if you volunteer in an oversold situation.
There is a big thread on VDB compensation on the Delta forum somewhere.
Generally, I ask to be added to volunteer list with the gate agent, not the check-in agent in my experience, but I suppose it wouldn't hurt to ask at check in.
You'll be accommodated on next/alternative flights, and will get compensation (could be $200 could be $1500) if you volunteer in an oversold situation.
There is a big thread on VDB compensation on the Delta forum somewhere.
Generally, I ask to be added to volunteer list with the gate agent, not the check-in agent in my experience, but I suppose it wouldn't hurt to ask at check in.
Jul 15, 2021, 10:01 am
#34
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,246
New Delta customer (normally BA)...appears TLV JFK flghts are full these days. Would like input as I a single traveller and if overbooked, what normally happens re taking another flight? compensation? upgrade to higher class? I am a Gold Medallion from BA tier match flying in Economy on this flight with onward segments. Just curious in case a request is made by staff. Would one raise this at the check in desk pre boarding?
Israel has compensation requirements if you get bumped coming out of TLV which are not inexpensive for the airline
Jul 15, 2021, 1:16 pm
#35
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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This. I believe Israeli DB compensation is considered more problematic than even EU. (By airlines anyway)
Jul 18, 2021, 5:37 pm
#36
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,147
angling for freebie if opportunity presents.
Aug 21, 2021, 12:23 pm
#37
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
DEN-LAX yesterday. DL 2661. Sought 2 passengers to go 2.5 hours later. $200 = no takers, $400 = no takers. $500 = takers. Not sure if they ended up needing them or not.
My flight DEN-SEA sought 2 passengers. 1st offer was $500 and had takers. Ended up not needing them as we had 2 no-shows.
My flight DEN-SEA sought 2 passengers. 1st offer was $500 and had takers. Ended up not needing them as we had 2 no-shows.
Sep 9, 2021, 9:48 am
#38
Join Date: Apr 2016
Posts: 1,887
Busy and now very profitable week of travel for me. Flight yesterday was oversold by 10 and went to $1000 to get enough volunteers. Wound up taking 8. Next flight was 3 hours later and oversold by 5 and I volunteered again for $500. Had 7 no shows so flight went out with empty seats. Redcoat said it was the first time that airport had oversold flights since COVID started. She was walking the gate agent through the process since she been there a year and had never done this before.
Sep 17, 2021, 7:43 pm
#39
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,436
Bumped twice flying ATL-ROA on 9/8/21.
Both flights had weight limit issues so they needed several seats.
$500 on the first bump and $600 on the second bump. Mrs. Watchful also so our total was $2,200.
Plus dinner voucher and breakfast voucher and nice hotel.
Both flights had weight limit issues so they needed several seats.
$500 on the first bump and $600 on the second bump. Mrs. Watchful also so our total was $2,200.
Plus dinner voucher and breakfast voucher and nice hotel.
Oct 12, 2021, 6:55 pm
#40
Join Date: Dec 2018
Location: BOS, LAX
Programs: AA PLAT
Posts: 60
Got bumped twice and upgraded on 10/10/21
Originally booked on the 3p BOS-LAX which was over by 3. $650 and rebooked on the 6:30p nonstop. (Other 2 volunteers got rerouted through SLC and MSP)
The 6:30p was also over by 3. Got $1,000, dinner and breakfast vouchers, hotel, and D1 on the nonstop the next morning! (The other 2 volunteers got Main cabin)
Originally booked on the 3p BOS-LAX which was over by 3. $650 and rebooked on the 6:30p nonstop. (Other 2 volunteers got rerouted through SLC and MSP)
The 6:30p was also over by 3. Got $1,000, dinner and breakfast vouchers, hotel, and D1 on the nonstop the next morning! (The other 2 volunteers got Main cabin)
Oct 18, 2021, 8:38 am
#41
Join Date: Oct 2016
Location: STL
Programs: DL - PM
Posts: 226
10/17, BOI-ATL oversold by 6. Bid $800 during online check-in. Before even talking to an agent they had backed me up on a later connecting flight, including confirmed upgrades, arriving five hours later. I ended up accepting and they needed all six of us.
Oct 18, 2021, 8:50 am
#42
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
Got bumped twice and upgraded on 10/10/21
Originally booked on the 3p BOS-LAX which was over by 3. $650 and rebooked on the 6:30p nonstop. (Other 2 volunteers got rerouted through SLC and MSP)
The 6:30p was also over by 3. Got $1,000, dinner and breakfast vouchers, hotel, and D1 on the nonstop the next morning! (The other 2 volunteers got Main cabin)
Originally booked on the 3p BOS-LAX which was over by 3. $650 and rebooked on the 6:30p nonstop. (Other 2 volunteers got rerouted through SLC and MSP)
The 6:30p was also over by 3. Got $1,000, dinner and breakfast vouchers, hotel, and D1 on the nonstop the next morning! (The other 2 volunteers got Main cabin)
Oct 18, 2021, 8:52 am
#43
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
Interesting. Do you know what the others bid? Volunteers usually all get the same compensation. If you bid $800 and the last guy was given $1,000, they give all volunteers $1,000.
Oct 18, 2021, 12:23 pm
#45
Join Date: Oct 2016
Location: STL
Programs: DL - PM
Posts: 226
Mine was the high bid so that's what everyone got. My colleague also volunteered without making a specific bid and he got $800 as well.