Japanese meal not selectable?

Old Dec 10, 19, 6:38 pm
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Japanese meal not selectable?

I have a flight next summer from HND-DTW in J that doesn't have a Japanese meal option in the usual pull down menu. Called CS and they weren't able to see it there either and declared that maybe it wasn't available anymore. Has anyone else seen/heard about this?
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Old Dec 10, 19, 6:54 pm
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I usually order my meal when they send an email a few days before departure. I would wait and not worry. Iíll
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Old Dec 10, 19, 7:22 pm
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On my recent TPAC trips in D1, one of the pre-order choices at T-72 to T-24 has been the Japanese or Korean meal. It might not be possible to order it anymore by the same method that one orders vegan, diabetic, etc. special meals.
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Old Dec 10, 19, 7:27 pm
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Interesting - thank you for the information. Last TPAC in J was about 4 months ago and hadn't read about this new policy...
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Old Dec 10, 19, 7:31 pm
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Originally Posted by DeltaFan4Now View Post
Interesting - thank you for the information. Last TPAC in J was about 4 months ago and hadn't read about this new policy...
I don't know whether it's a new policy. I'm just saying that DL probably doesn't want to simultaneously have two different ways to order a Japanese meal for the same flight.

Wait until you get the meal choice email at T-72 or watch your itinerary on the app at about a month before travel. However, if you do it from the emailed link, you get an email receipt confirming your choice.
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Old Dec 10, 19, 8:52 pm
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It migh also be a glitch due to flight moving to HND. System may be programmed to only offer on NRT flights.
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