Japanese meal not selectable?
Dec 10, 2019, 5:38 pm
#1
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Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Japanese meal not selectable?
I have a flight next summer from HND-DTW in J that doesn't have a Japanese meal option in the usual pull down menu. Called CS and they weren't able to see it there either and declared that maybe it wasn't available anymore. Has anyone else seen/heard about this?
Dec 10, 2019, 6:22 pm
#3
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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On my recent TPAC trips in D1, one of the pre-order choices at T-72 to T-24 has been the Japanese or Korean meal. It might not be possible to order it anymore by the same method that one orders vegan, diabetic, etc. special meals.
Dec 10, 2019, 6:31 pm
#5
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Wait until you get the meal choice email at T-72 or watch your itinerary on the app at about a month before travel. However, if you do it from the emailed link, you get an email receipt confirming your choice.
Dec 10, 2019, 7:52 pm
#6
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Location: San Antonio
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It migh also be a glitch due to flight moving to HND. System may be programmed to only offer on NRT flights.