When do they pull GUCs
Oct 9, 2019 | 2:09 pm
#1
Original Poster
Join Date: Apr 2010
Posts: 42
When do they pull GUCs
I have a couple of reservations which in which I used my GUCs. In one case the space is on a KLM marketed and operated flight (booked in full Y) next week, and the other reservation is a discounted DL marketed and operated flight in November. When I go to my SkyMiles profile it is showing that I have not used/applied any of the GUCs. I would have thought they pull the certificates when they do the ticketing which does show me in DeltaOne.
Oct 9, 2019 | 3:01 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
I have a couple of reservations which in which I used my GUCs. In one case the space is on a KLM marketed and operated flight (booked in full Y) next week, and the other reservation is a discounted DL marketed and operated flight in November. When I go to my SkyMiles profile it is showing that I have not used/applied any of the GUCs. I would have thought they pull the certificates when they do the ticketing which does show me in DeltaOne.
Oct 9, 2019 | 3:33 pm
#3
Original Poster
Join Date: Apr 2010
Posts: 42
GUC
Does that imply there is any uncertainty about the upgrade. The seat is assigned in delta one. If they might put me back in economy I would just buy a business class ticket. But I would want to do it now so I can get a discounted fare.
Oct 9, 2019 | 8:00 pm
#5
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
Personally I would call and get reissued as you have segments on KLM metal. These flights can have issues in KLs system if the ticket isnt reissued within 24 hours. (Doesn't mean it will, but it can)
The main reason they've gone to delaying reissuing, the GUC isnt attached to reservation till ticket is reissued. This means if you cancel reservation or decide to cancel, the GUC isn't stuck with the ticket. No issue for DL metal, but this can cause issue with partner metal, and they're supposed to reissue still while on phone if upgrade partner metal.
Oct 13, 2019 | 6:35 pm
#6
Join Date: Apr 2006
Location: New York
Programs: SPG LT Gold, DL PM 1MM
Posts: 692
Have similar situation with 2 GUCs I used to get upgraded on a flight in February and am fully confident you'll be fine.
My return is actually after the date they expire, which should have been an issue, but I still got the confirmed seats for both legs.. So either the agent was nice, or I will get questions at some point...
Then again, DL will indeed not revoke the upgrades, they'll just ask me to give a new GUC, but the longer I can wait to activate my choice benefits the better.
My return is actually after the date they expire, which should have been an issue, but I still got the confirmed seats for both legs.. So either the agent was nice, or I will get questions at some point...
Then again, DL will indeed not revoke the upgrades, they'll just ask me to give a new GUC, but the longer I can wait to activate my choice benefits the better.
Oct 14, 2019 | 2:45 am
#7
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
Booked flights in April for flights now, confirmed at booking but never got reticketed until I called after not being able to checkin. Didnt take too long but worked out ok!