Delta / LATAM Partnership (Consolidated Thread)
Oct 17, 2023, 11:06 am
#436
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Join Date: Sep 2003
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Oct 17, 2023, 12:27 pm
#437
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 644
I get that, but why wouldn't they want to? They're happy to try and sell me a vacation, hotel or car, but not a flight on a partner airline for a route they don't serve? Surely their aim should be to have me go to delta.com for all my travel needs? Now all they've done is encouraged me to put my busines over to Latam directly, at a time when Skymiles changes are making people question their loyalty and look at other options.
Oct 17, 2023, 2:27 pm
#438
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 2,427
Oct 17, 2023, 3:39 pm
#439
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Oct 17, 2023, 8:18 pm
#441
Join Date: Aug 2018
Location: Atlanta
Posts: 443
Personally, booking through LATAMs Chile website I have found extraordinary value when crediting to DL. I’m sure all of you already know this; but for any who may not already- booking on LATAMs US website is literally insane. Both for overall cost and especially if looking to credit to Delta. Book on the Chile website
Oct 17, 2023, 10:32 pm
#442
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outside scope of JV agreement. Also LHR is within the JV of DL/VS/AF/KL so it would be lokely that DL wouldn't want to sell this.
Rememberjust because theyvare partners NA/SA doesn'tmean they aren't required too "compete" otherwise.
All is great till something requires rebooking/reticketing. Then you realize what those savings cost you.
Rememberjust because theyvare partners NA/SA doesn'tmean they aren't required too "compete" otherwise.
Personally, booking through LATAMs Chile website I have found extraordinary value when crediting to DL. I’m sure all of you already know this; but for any who may not already- booking on LATAMs US website is literally insane. Both for overall cost and especially if looking to credit to Delta. Book on the Chile website
Oct 18, 2023, 11:29 am
#443
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 644
This is exactly what I was suspecting when I asked the original question. DL won't sell us a ticket AMS/CDG/LHR to DEL, but they will sell us a ticket fully on AF/KL/VS USA to India as India is included in the TATL JV. I can't think of a single instance when an airline will sell a revenue ticket on another airline on a route where the ticketing airline has no skin in the game. IE, there's no JV in place to split/share revenue/costs.
Oct 28, 2023, 1:41 pm
#444
Join Date: Apr 2021
Location: BOS
Programs: DL PM, B6 Mosaic 3
Posts: 53
I've been unable to get Delta to credit a BOS-GRU leg of a BOS-GRU-VIX round trip flight that I took in September. It was booked through LATAM. I've submitted the form to request missing miles twice. The ticket number, which I assume is the "order number", on a LATAM reservation, does not fit the format of what is expected on the mileage credit request, so I had to fudge some extra numbers in it and explain in the comments. What's the best way to proceed?
Oct 28, 2023, 1:45 pm
#445
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Join Date: Jul 1999
Location: Over the Bay Bridge, CA
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I've been unable to get Delta to credit a BOS-GRU leg of a BOS-GRU-VIX round trip flight that I took in September. It was booked through LATAM. I've submitted the form to request missing miles twice. The ticket number, which I assume is the "order number", on a LATAM reservation, does not fit the format of what is expected on the mileage credit request, so I had to fudge some extra numbers in it and explain in the comments. What's the best way to proceed?
Oct 28, 2023, 1:55 pm
#447
Join Date: Aug 2018
Location: Atlanta
Posts: 443
I've been unable to get Delta to credit a BOS-GRU leg of a BOS-GRU-VIX round trip flight that I took in September. It was booked through LATAM. I've submitted the form to request missing miles twice. The ticket number, which I assume is the "order number", on a LATAM reservation, does not fit the format of what is expected on the mileage credit request, so I had to fudge some extra numbers in it and explain in the comments. What's the best way to proceed?
Not sure, but maybe you can call Latam with your order number and get your ticket numbers?
Oct 28, 2023, 2:47 pm
#448
Join Date: Apr 2021
Location: BOS
Programs: DL PM, B6 Mosaic 3
Posts: 53
Thank you. I did dig deeper and found a link to "download the voucher" in the original email that came to me immediately after booking. That contained the 13 digit number.
Oct 29, 2023, 5:43 am
#449
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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FWIW, BOS-GRU is the flight I have most issue crediting. No issues on return, just outbound.
Oct 29, 2023, 3:38 pm
#450
Join Date: Apr 2021
Location: BOS
Programs: DL PM, B6 Mosaic 3
Posts: 53