New Tumi pouch
Jun 24, 2019, 11:46 am
#31
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 217
Jun 24, 2019, 11:58 am
#32
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
IIRC the last time they updated the kits, they hit most of the intercontinental flights before they started rolling out to the TCONs. Wouldn't be surprised if the TCONs end up being some of the last flights to get the new kits.
Jun 24, 2019, 1:24 pm
#33
Join Date: Dec 2014
Posts: 1,880
The press release doesn't directly address this, but my reading is that they are doing away with the hardshell altogether. I'd guess it will take a few months for this change to become widespread, though.
Jun 27, 2019, 2:02 am
#35
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
On my last eastbound TCON, there were both hardside and soft in D1. I don't care for the earplugs, I just fall asleep in my Shure sound isolating earbuds, but the little pack of tissues was handy to throw in my backpack.
Jun 30, 2019, 3:44 pm
#37
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I had to wait until work to check. "Howard Leight by Honeywell - Max". They have an NRR (noise reduction rating) of 33. They are a foam that you compress before inserting and they expand back out to fill your ear canal, so they fit and work way better than what DL was giving away. But that doesn't change the convenience of it being in a kit!
Jul 1, 2019, 11:41 am
#39
Join Date: Apr 2006
Location: New York
Programs: SPG LT Gold, DL PM 1MM
Posts: 692
Flew D1 last Tuesday (6/25) JFK-LHR and got the new pouch. I see it as a cost reduction, feels way cheaper to me
- no ear plugs and no tissues
- toothpaste and toothbrush no longer packaged together in plastic (I care about the environment so fine with that, though feels less clean for the toothbrush to sit with the socks, despite the plastic cover)
- no organization in the pouch; the little case had straps and was much better organized
+ it is more space efficient (also a cost reduction for delta...) and probably lighter
- no ear plugs and no tissues
- toothpaste and toothbrush no longer packaged together in plastic (I care about the environment so fine with that, though feels less clean for the toothbrush to sit with the socks, despite the plastic cover)
- no organization in the pouch; the little case had straps and was much better organized
+ it is more space efficient (also a cost reduction for delta...) and probably lighter
Jul 2, 2019, 4:29 am
#40
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Flew D1 last Tuesday (6/25) JFK-LHR and got the new pouch. I see it as a cost reduction, feels way cheaper to me
- no ear plugs and no tissues
- toothpaste and toothbrush no longer packaged together in plastic (I care about the environment so fine with that, though feels less clean for the toothbrush to sit with the socks, despite the plastic cover)
- no organization in the pouch; the little case had straps and was much better organized
+ it is more space efficient (also a cost reduction for delta...) and probably lighter
- no ear plugs and no tissues
- toothpaste and toothbrush no longer packaged together in plastic (I care about the environment so fine with that, though feels less clean for the toothbrush to sit with the socks, despite the plastic cover)
- no organization in the pouch; the little case had straps and was much better organized
+ it is more space efficient (also a cost reduction for delta...) and probably lighter
I got an "old" hard case on my flight two days ago and it already broke. The fabric between the zipper and case split apart as I was zipping it back up empty. I almost wish this had just happened during the flight so I didn't have to figure out how to shove the thing in my briefcase.
Jul 5, 2019, 4:19 pm
#41
Join Date: May 2010
Posts: 170
I sent a quick note to DL requesting that they reconsider and add the ear plugs back to the D1 amenities. It might help for them to hear from more PAX about this.Hello XXX,
RE: Case XXXX
Thanks for contacting us about your recent online experience. I tried to reach you by phone today but was unsuccessful. It's my goal to ensure that all your needs are met and respond as quickly as possible.
We appreciate all feedback that can allow us to continually grow as the company that we are today. In efforts to expanding our services to you, rest assured I have shared your feedback regarding our new Delta One TUMI amenity kits with our On Board Services Leadership regarding your feedback, in hopes to better serve you in the future.
XXX, we truly appreciate you as a Platinum Medallion. Your longtime loyalty is important to us and 30 years far exceeds a “Thank You!” It is an honor to have you as part of the Delta family. We look forward to serving you well on your next flight with us.
Regards,
XXXX
Customer Care
RE: Case XXXX
Thanks for contacting us about your recent online experience. I tried to reach you by phone today but was unsuccessful. It's my goal to ensure that all your needs are met and respond as quickly as possible.
We appreciate all feedback that can allow us to continually grow as the company that we are today. In efforts to expanding our services to you, rest assured I have shared your feedback regarding our new Delta One TUMI amenity kits with our On Board Services Leadership regarding your feedback, in hopes to better serve you in the future.
XXX, we truly appreciate you as a Platinum Medallion. Your longtime loyalty is important to us and 30 years far exceeds a “Thank You!” It is an honor to have you as part of the Delta family. We look forward to serving you well on your next flight with us.
Regards,
XXXX
Customer Care
Jul 6, 2019, 10:14 am
#42
Join Date: Apr 2018
Posts: 22
Sounds like the earlier post about these just starting out of JFK might be true.
I got an "old" hard case on my flight two days ago and it already broke. The fabric between the zipper and case split apart as I was zipping it back up empty. I almost wish this had just happened during the flight so I didn't have to figure out how to shove the thing in my briefcase.
I got an "old" hard case on my flight two days ago and it already broke. The fabric between the zipper and case split apart as I was zipping it back up empty. I almost wish this had just happened during the flight so I didn't have to figure out how to shove the thing in my briefcase.
Jul 6, 2019, 8:06 pm
#43
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
A similar reply was sent to me.
Thanks for contacting us regarding your concerns about our debut in-flight amenities. I can understand how it would be frustrating on this debut and looking at the kit for Delta One without any earplugs. It is understandable earplugs are a necessities specially on international and long haul flight.
I agree having earplug available on Delta One makes the flight very enjoyable noise free. I have forwarded your concerns as well as your suggestion to our In-Flight Leadership team so they can consider adding it or Flight attendants providing them upon request.
Gig103, we truly appreciate you as a Silver Medallion. Your loyalty is important to us and we look forward to serving you well on your next flight with us.
I agree having earplug available on Delta One makes the flight very enjoyable noise free. I have forwarded your concerns as well as your suggestion to our In-Flight Leadership team so they can consider adding it or Flight attendants providing them upon request.
Gig103, we truly appreciate you as a Silver Medallion. Your loyalty is important to us and we look forward to serving you well on your next flight with us.
Jul 7, 2019, 3:03 am
#44
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Jul 7, 2019, 7:54 am
#45
Join Date: Apr 2018
Posts: 22
That could be the case. As far as I know though, amenity kits are loaded at JFK only for both legs across the Atlantic so I don’t see much sense in loading the new one for the outbound and the old one for the inbound.