Delta.com Miles Ticket Error for SFO/NBO 100503A
May 22, 2019, 7:18 am
#1
Original Poster
Join Date: Jul 2003
Posts: 446
Delta.com Miles Ticket Error for SFO/NBO 100503A
Trying to book at icket for my mother from SFO/MEX/CDG/NBO using miles in First.
Website shows space, but when we go to book we keep getting this error, but site keeps showing availability.
Any suggestions or hints on what to do?
Called 800 number but no help alas.
We're sorry. The fare for the flights you selected just sold out. Please search again to view and select alternate flights.#100503A
Website shows space, but when we go to book we keep getting this error, but site keeps showing availability.
Any suggestions or hints on what to do?
Called 800 number but no help alas.
We're sorry. The fare for the flights you selected just sold out. Please search again to view and select alternate flights.#100503A
May 22, 2019, 7:59 am
#3
Join Date: Jun 2003
Location: NJ
Programs: DL DM, Marriott Plat
Posts: 867
I've found sometimes with partner flights on miles that DL.com can show phantom availability, which errors out when you try to ticket. I had this same issue with KE for an award segment from ICN-JFK, where I kept getting the same error message. When I called DL reservations, they couldn't see the availability that DL.com was pulling up - as frustrating as it is, that can sadly mean that you're SOL.
May 22, 2019, 8:20 am
#4
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I don't think that is a valid routing, which could be part of the issue. Normally they don't let you go US ->MEX->EU->AFRICA, Just US->AFRICA or US->EU->AFRICA.
May 22, 2019, 10:56 am
#5
Join Date: Aug 2010
Location: JFK/LGA
Posts: 1,423
Agreed. It sounds like a married segment logic issue. Although the seats may be available on each leg you can't combine them together.
May 22, 2019, 11:09 am
#6
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Trying to book at icket for my mother from SFO/MEX/CDG/NBO using miles in First.
Website shows space, but when we go to book we keep getting this error, but site keeps showing availability.
Any suggestions or hints on what to do?
Called 800 number but no help alas.
We're sorry. The fare for the flights you selected just sold out. Please search again to view and select alternate flights.#100503A
Website shows space, but when we go to book we keep getting this error, but site keeps showing availability.
Any suggestions or hints on what to do?
Called 800 number but no help alas.
We're sorry. The fare for the flights you selected just sold out. Please search again to view and select alternate flights.#100503A
You might be able to get someone's put the segments together on one PNR but using two award tickets, and presumably a lot more miles.
OP should also note that most/all of these flights don't have FC and one cannot use DL miles for partner flights in FC (SkyTeam rule).
Does the same thing happen when you search for business class and then try to ticket it?
OP should also note that most/all of these flights don't have FC and one cannot use DL miles for partner flights in FC (SkyTeam rule).
Does the same thing happen when you search for business class and then try to ticket it?
Last edited by MSPeconomist; May 22, 2019 at 2:00 pm Reason: correcting autocorrect
May 22, 2019, 11:39 am
#7
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
You might be able to someone the segments together on one PNR but using two award tickets, and presumably a lot more miles.
OP should also note that most/all of these flights don't have FC and one cannot use DL miles for partner flights in FC (SkyTeam rule).
Does the same thing happen when you search for business class and then try to ticket it?
OP should also note that most/all of these flights don't have FC and one cannot use DL miles for partner flights in FC (SkyTeam rule).
Does the same thing happen when you search for business class and then try to ticket it?
Regardless you can book IFC awards with DL. (On China Eastern at least) They cost a fortune. If you thought J was overpriced in miles, IFC is truly overpriced.
May 22, 2019, 11:41 am
#8
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
However, AFAIK you still can't book IFC on AF or KE using DL miles, so I don't understand why MU is now an exception.
May 22, 2019, 11:45 am
#9
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I'm not aware that it was ever a Sky Team rule, I think it was a just a policy with particular airlines because DL can't offer IFC award inventory to their mileage customers in exchange. They'd probably rather try to sell those seats for cash or save them for their own program members. Presumably MU has determined that whatever payment they get from DL for those miles is worth it to them.
May 22, 2019, 11:47 am
#10
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I'm not aware that it was ever a Sky Team rule, I think it was a just a policy with particular airlines because DL can't offer IFC award inventory to their mileage customers in exchange. They'd probably rather try to sell those seats for cash or save them for their own program members. Presumably MU has determined that whatever payment they get from DL for those miles is worth it to them.
I was always under the impression that there was a SkyTeam rule precluding IFC award tickets using miles from a carrier that doesn't itself offer IFC.
May 22, 2019, 11:49 am
#11
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Perhaps, but I can't understand whose interests such a rule would serve. I could understand a Sky Team contract stating that member airlines are not required to offer IFC award tickets to pax using miles from a program that does not offer IFC, but I can't see prohibiting it.
May 22, 2019, 5:14 pm
#12
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
Perhaps, but I can't understand whose interests such a rule would serve. I could understand a Sky Team contract stating that member airlines are not required to offer IFC award tickets to pax using miles from a program that does not offer IFC, but I can't see prohibiting it.
The suites look nice. But the C cabin is very good, and I suspect few will pay more than twice as much to go to F.
So yeah, I could see them being willing to use DL as a way to sell some "cheap" w/o really devaluing it.