posting miles from China Eastern flights
Jul 15, 2019, 11:43 pm
#31
Join Date: Feb 2005
Location: Haining (1 hr from Shanghai) China
Programs: DL DM, AA Lifetime Plat, IHG SE
Posts: 1,467
After living in China a long time, but Shenzhen where MU has few flights, I am now close to Shanghai. This year RT to LAX, Phnom Penh, various domestic Chinese flights.
ALWAYS make sure your DL number is on your boarding pass at check-in. That will not 100% guarantee miles are credited automatically, though.
I checked in online for PVG-Phnom Penh, put my Skymiles number, it showed Elite Plus, got to PVG and checked in. Noticed no Skymiles number. Had it added to reservation. Still had to fax in copies to get mileage. Told MU said it is not eligible for mileage. Faxed again and made a stink and finally got miles.
PVG-LAX-PVG: again, number disappeared so had to input again at check-in both ways. Did get miles in only 4-5 days, though.
PVG-Dalian: Number was properly input, on my boarding pass, got miles 5 days later.
Dalian-PVG: Number disappeared (same record locator as outbound, as bought as a RT ticket), had to input, showed fine on boarding pass, 10 days later still had to fax in. Finally got full MQM's (as "bonus" MQM) and partial RDM (again, as Bonus miles), obviously they manually gave to me as MU was refusing to admit the flight was eligible.
Now I wonder, do I have an MU FF number out there I didn't know about??
ALWAYS make sure your DL number is on your boarding pass at check-in. That will not 100% guarantee miles are credited automatically, though.
I checked in online for PVG-Phnom Penh, put my Skymiles number, it showed Elite Plus, got to PVG and checked in. Noticed no Skymiles number. Had it added to reservation. Still had to fax in copies to get mileage. Told MU said it is not eligible for mileage. Faxed again and made a stink and finally got miles.
PVG-LAX-PVG: again, number disappeared so had to input again at check-in both ways. Did get miles in only 4-5 days, though.
PVG-Dalian: Number was properly input, on my boarding pass, got miles 5 days later.
Dalian-PVG: Number disappeared (same record locator as outbound, as bought as a RT ticket), had to input, showed fine on boarding pass, 10 days later still had to fax in. Finally got full MQM's (as "bonus" MQM) and partial RDM (again, as Bonus miles), obviously they manually gave to me as MU was refusing to admit the flight was eligible.
Now I wonder, do I have an MU FF number out there I didn't know about??
Jul 17, 2019, 1:10 am
#32
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,611
Can you walk through this a bit more. I tried on Garuda's website with the MU PNR which then presented an option to search via ticket number. I enter the 781 ticket from MU and last name but didn't pull anything up (also couldn't get anything on the Saudia site). Was there any trick with your last name that you needed to use?
For me, I think the specific error is that MU has my correct Skymiles number, but associates it with their own ff program. I eventually get Delta ff credit when MU agrees the miles won't post into their program with my Delta ff number.
Jul 17, 2019, 8:07 am
#33
Join Date: Oct 2001
Location: Somewhere...
Programs: AA PLT/3MM, UA GM/1MM, DL DM/1MM, FB Plat, AS MVP Gold, WN AList+
Posts: 1,588
MU is relatively simple in terms of procedure:
1) Make sure SM or FB number is on actual boarding pass
2) save boarding pass
3) wait 5-7 days
...get mileage or send in BP to DL or FB if need be.
i have had more than a few “you sure you do not want to credit to MU” discussions over the years where some new MU number is magically on my BP, but just politely decline and get one with your number and status showing. Never leave checkin without the BP showing the number/status you want input.
1) Make sure SM or FB number is on actual boarding pass
2) save boarding pass
3) wait 5-7 days
...get mileage or send in BP to DL or FB if need be.
i have had more than a few “you sure you do not want to credit to MU” discussions over the years where some new MU number is magically on my BP, but just politely decline and get one with your number and status showing. Never leave checkin without the BP showing the number/status you want input.
Jan 1, 2020, 1:46 pm
#34
Join Date: Sep 2012
Location: NJ
Posts: 12
I booked a JFK-PVG-SYD-PVG-JFK business class "I" directly via china eastern and linked my DL SM# to it
I wanted to make sure it was linked properly but was not able to find my delta SM# anywhere on their website
I checked on Garuda and Saudia websites using the trick, but was not able to pull up my ticket# starting with 781
I called China eastern directly and they said my DL SM# was properly linked
I just need to make sure the DL SM# is properly printed on all 4 segment's boarding pass and should be ok getting the credits within a week or so?
Can anyone verify my calculations for this mileage run?
Cost: $3284.65
Miles Flown Estimated: 27,334
MQD: 10,933.60 due to 40% partner earnings
MQM: 41,002 due to 150% mileage flown
Skymiles: 54,668 base miles (120% Diamond) = 65,601.6
I wanted to make sure it was linked properly but was not able to find my delta SM# anywhere on their website
I checked on Garuda and Saudia websites using the trick, but was not able to pull up my ticket# starting with 781
I called China eastern directly and they said my DL SM# was properly linked
I just need to make sure the DL SM# is properly printed on all 4 segment's boarding pass and should be ok getting the credits within a week or so?
Can anyone verify my calculations for this mileage run?
Cost: $3284.65
Miles Flown Estimated: 27,334
MQD: 10,933.60 due to 40% partner earnings
MQM: 41,002 due to 150% mileage flown
Skymiles: 54,668 base miles (120% Diamond) = 65,601.6
Last edited by kemichu; Jan 1, 2020 at 1:54 pm
Jan 15, 2020, 11:00 am
#35
Join Date: Oct 2009
Location: New York City
Programs: DL DM & 2MM; Marriott Titanium
Posts: 664
I booked a JFK-PVG-SYD-PVG-JFK business class "I" directly via china eastern and linked my DL SM# to it
I wanted to make sure it was linked properly but was not able to find my delta SM# anywhere on their website
I checked on Garuda and Saudia websites using the trick, but was not able to pull up my ticket# starting with 781
I called China eastern directly and they said my DL SM# was properly linked
I just need to make sure the DL SM# is properly printed on all 4 segment's boarding pass and should be ok getting the credits within a week or so?
Can anyone verify my calculations for this mileage run?
Cost: $3284.65
Miles Flown Estimated: 27,334
MQD: 10,933.60 due to 40% partner earnings
MQM: 41,002 due to 150% mileage flown
Skymiles: 54,668 base miles (120% Diamond) = 65,601.6
I wanted to make sure it was linked properly but was not able to find my delta SM# anywhere on their website
I checked on Garuda and Saudia websites using the trick, but was not able to pull up my ticket# starting with 781
I called China eastern directly and they said my DL SM# was properly linked
I just need to make sure the DL SM# is properly printed on all 4 segment's boarding pass and should be ok getting the credits within a week or so?
Can anyone verify my calculations for this mileage run?
Cost: $3284.65
Miles Flown Estimated: 27,334
MQD: 10,933.60 due to 40% partner earnings
MQM: 41,002 due to 150% mileage flown
Skymiles: 54,668 base miles (120% Diamond) = 65,601.6
Last edited by metalblaze; Jan 15, 2020 at 11:01 am Reason: Typo..
Jan 16, 2020, 7:51 pm
#36
Join Date: Jan 2020
Programs: delta skymiles
Posts: 1
My miles on a recent China Southern trip posted after about 8-10 days. However, two China Eastern trips from last fall never posted, and after a month, I had to fax in my MU boarding passes to Delta in get the miles credited. The Skymiles number was printed correctly on the MU boarding passes beginning with "DL", but the miles did not post.
All three trips were booked on Orbitz, and my ff number *was* entered on Orbitz correctly and to "DL". What I think is happening is that the two Chinese airlines try to credit to their own ff program, not the one I entered at booking.
Before I flew the last trip, I looked up my China Southern reservation on Garuda's website. (The web site allows you to enter a different airline's ticket number after it fails to find it as a Garuda flight using the reservation number.) My ff number was correct, but shown as being credited to China Southern's ff program. I changed that to "Delta Skymiles". Got a confirmation e-mail from Garuda Airlines informing me of the change and showing the corrected ff number and program. Delta Skymiles later posted correctly.
If your China Eastern flights do not post after a month, follow-up with Delta. Don't wait too long; you only have six months to claim missing Skymiles. It used to be a year.
All three trips were booked on Orbitz, and my ff number *was* entered on Orbitz correctly and to "DL". What I think is happening is that the two Chinese airlines try to credit to their own ff program, not the one I entered at booking.
Before I flew the last trip, I looked up my China Southern reservation on Garuda's website. (The web site allows you to enter a different airline's ticket number after it fails to find it as a Garuda flight using the reservation number.) My ff number was correct, but shown as being credited to China Southern's ff program. I changed that to "Delta Skymiles". Got a confirmation e-mail from Garuda Airlines informing me of the change and showing the corrected ff number and program. Delta Skymiles later posted correctly.
If your China Eastern flights do not post after a month, follow-up with Delta. Don't wait too long; you only have six months to claim missing Skymiles. It used to be a year.
Jan 17, 2020, 9:25 am
#37
Join Date: Apr 2012
Location: NY/CT
Programs: DL PM, Marriott PM
Posts: 263
Edit to add:
Based on 24,500 flown miles, the MQM total would be 36,750
Last edited by Schmoops; Jan 17, 2020 at 9:28 am Reason: added MQM total