Double charged by Delta for same flight.
May 26, 2018 | 6:52 pm
#16
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May 26, 2018 | 7:07 pm
#17
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May 26, 2018 | 7:22 pm
#18
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Yeah, it was $17K. And I did use my Amex Reserve.
May 26, 2018 | 9:18 pm
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Guessing it was a refundable fare. Can purchase last min Z departing tomorrow WAS-SIN for $2400 each way, non-refundable.
May 26, 2018 | 11:09 pm
#20
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EDIT: Actually, I got a few details wrong. I looked back in my history and it was 13NOV, from BWI to SIN, but returning to BHM, so multi-city. BWI>DTW>NRT>SIN, returned 20NOV SIN>NRT>DTW>BHM. That, and it was $13K, not $17K.
What was strange is that I booked my BHM>LHR at the same time, which was $4K, and Delta did double-authorizations on BOTH charges, which amounted to the $17K.
Sorry, I’m getting old.
Last edited by TheHorta; May 26, 2018 at 11:39 pm Reason: Accuracy
May 27, 2018 | 1:31 pm
#21
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i see extra charges from all kinds of merchants on a regular basis. Wait until you have to actually pay before wasting time tracking it down.
99.9% sure there is no issue here.
99.9% sure there is no issue here.
May 28, 2018 | 10:41 am
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May 28, 2018 | 4:32 pm
#23
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It wasn’t a big deal, but it did kick off an alert that my available credit fell below a preset amount, which rarely happens.
May 28, 2018 | 4:47 pm
#24
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Most, don't. Except for gas fleet charge cards, (ie Flying J/Pilot, Chevron, etc)AMEX is basically the only one that issues charge cards You must pay the balance off every minth, thus no credit is being extended.
May 29, 2018 | 4:49 am
#25
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I've been finding it very frustrating recently to deal with preauthorization and pending charges in that many phone agents don't know how to identify them and are very confused when you ask whether something has posted as an actual charge or not.
IMO the OP should check very carefully for duplicate receipts with different ticket numbers in email and by searching delta.dumb and the Saudia website. It seems unlikely, but just in case two tickets were issued, it would be better to deal with this before the flight. Assuming that there hasn't (yet) been any schedule change or other reason for a reissue, there should only be a single 006- ticket number which is the same number on every piece on documentation related to the trip.
IMO the OP should check very carefully for duplicate receipts with different ticket numbers in email and by searching delta.dumb and the Saudia website. It seems unlikely, but just in case two tickets were issued, it would be better to deal with this before the flight. Assuming that there hasn't (yet) been any schedule change or other reason for a reissue, there should only be a single 006- ticket number which is the same number on every piece on documentation related to the trip.
No, Delta did not authorize twice. From what I read here, this is my take:
When all works ok, the pending transaction is deleted at the same time the real transaction is posted. So from your point of view, you think of it as one transaction. But behind the scenes, it's always two.
For the "auto delete" of the pending transaction to happen, the associated record of charge must match to it. Many things can cause the match to fail but most likely it's some batch job held up somewhere. It could the DL or credit card end.
Any pending transaction that doesn't get matched/deleted will eventually expire. At that time, the "hold" against your credit line for that amount will be released. The expiration time frame is variable, but think of it as 7 days +/- a day or 2 and you'd be close most of the time. As long as the pending transaction isn't pushing you up to your credit limit, it's completely harmless. As others have noted, this goes on all the time. It usually goes un-noticed, but airline purchases tend to be larger amounts thus more 'visible'.
- May23, DL did the authorization. This posts (if approved) to your acct as a "pending(floating??) transaction". It counts against your credit line, but is NOT a billable transaction that you owe anything for. It will never show on your statement.
- May24, DL ticketed the reservation and sent a "record of charge" to your cc bank with the ticket number to prove that the purchase was completed. This posts to your cc acct as a "real" transaction. It is billable and will be on your next statement.
When all works ok, the pending transaction is deleted at the same time the real transaction is posted. So from your point of view, you think of it as one transaction. But behind the scenes, it's always two.
For the "auto delete" of the pending transaction to happen, the associated record of charge must match to it. Many things can cause the match to fail but most likely it's some batch job held up somewhere. It could the DL or credit card end.
Any pending transaction that doesn't get matched/deleted will eventually expire. At that time, the "hold" against your credit line for that amount will be released. The expiration time frame is variable, but think of it as 7 days +/- a day or 2 and you'd be close most of the time. As long as the pending transaction isn't pushing you up to your credit limit, it's completely harmless. As others have noted, this goes on all the time. It usually goes un-noticed, but airline purchases tend to be larger amounts thus more 'visible'.
After speaking with my bank, I then called up delta too, and was told it might be a system glitch that led to another charge which was made 24th evening.
May 29, 2018 | 6:35 am
#26
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Now you need to make sure that your ticket isn't cancelled.
May 29, 2018 | 6:42 am
#28
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Usually though how long does it take for a floating charge to fall off? It has been 3 days since the charged appeared, called up my credit card company and states it takes 5-7 banking days for it to fall off. It was a legit charge though usually my credit card company would post it into my account 2-3 days or less after a charge is made.