Cannot pull up Delta.com on Chrome

Old May 9, 2018 | 6:26 pm
  #1  
Original Poster
50 Countries Visited
3M
100 Nights
25 Years on Site
 
Join Date: Jan 2000
Location: ATL - DL Lifetime Diamond/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,150
Cannot pull up Delta.com on Chrome

I've tried on 2 different computers and I can't get the web site to pull up on Chrome. The screen says
"Cannot GET /home/index.jsp"
I am able to log in on IE. Anyone else having this problem?
Tomphot is offline  
Old May 9, 2018 | 6:38 pm
  #2  
FlyerTalk Evangelist
20 Countries Visited
2M
Community Builder
15 Years on Site
 
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,510
it was ok for me earlier this afternoon
jrl767 is offline  
Old May 9, 2018 | 7:11 pm
  #3  
All eyes on you!
5 Years on Site
 
Join Date: Jul 2017
Location: SFO/SJC
Programs: Alaska AT | Delta MM/DM | Hyatt Globalist
Posts: 179
Originally Posted by Tomphot
I've tried on 2 different computers and I can't get the web site to pull up on Chrome. The screen says
"Cannot GET /home/index.jsp"
I am able to log in on IE. Anyone else having this problem?
Likely an issue with your configuration of Chrome or an extension that's interfering. Try opening delta.com in an incognito window after clearing cache and cookies. If it loads then you probably have an ....... or privacy related extension that is to blame. You can try disabling them all then enable one at a time until the site breaks again to find the culprit
JAeX is offline  
Old May 9, 2018 | 7:12 pm
  #4  
FlyerTalk Evangelist
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 27,001
Try www.delta.com instead (or https://www.delta.com as that is where you will ultimately be redirected). The web site is behind Akamai, but the A record for delta.com goes to a host at Verisign (216.87.148.114) instead of Akamai. I'm getting an error, but it's of a different variety (Bad Request ). When a browser is used to go to a website, it will try to fetch http://<website>/favicon.ico to get an icon to associate with the site. But http://delta.com/favicon.ico is generating a 400 Bad Request response, and Chrome doesn't get around to getting the redirect from Versign to go to https://www.delta.com and immediately errors out with the "Bad Request" response.

You can see this when you go to "Developer Tools" under More Tools in Chrome (cntl+shft+I) and select the Console

It's basically a race condition between getting the redirect URL and trying to fetch the favicon.ico icon. If you take the redirect first, the icon fetch will go to https://www.delta.com/favicon.ico which works. But if you try to do the icon lookup before the redirect, your browser will try to get http://delta.com/favicon.ico first and fail before getting around to acting on the redirect. Other browsers take the redirect first and fetch the icon from the correct URL.
rogo likes this.

Last edited by xliioper; May 9, 2018 at 7:55 pm
xliioper is offline  
Old May 10, 2018 | 8:42 am
  #5  
Original Poster
50 Countries Visited
3M
100 Nights
25 Years on Site
 
Join Date: Jan 2000
Location: ATL - DL Lifetime Diamond/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,150
Thanks, that worked - very strange as I had booked a flight in the AM and was doing another in the PM when it stopped working.
Tomphot is offline  
Old May 10, 2018 | 10:27 am
  #6  
pvn
Suspended
 
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
I have had this problem from time to time, though its' working for me today.
pvn is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.